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Advantages And Disadvantages Of Charlotte Accepting THE WORK Commerce Essay

The features of Charlotte receiving job is can target the experience and expertise. It is because Charlotte can concentrate in their job that he prefer to do. Whereas the features of Charlotte receiving job is the demand on the manager's time is high, ambiguous and uncertain operating conditions and resistance to change is low.


Explain the change in assignments and skills of management that charlotte must play and have with her position.

Charlotte firstly worked well as machine operator its functions just be an employee that work at lower levels her has little experience and knowledge. She got interpersonal roles work at Coccob four time and she has opportunities be a place supervisor. She are good employees doesn't skipped just work at four calendar year work and she had one of the high quality and number in organizations. she got the specialized skill is the ability to utilize tools, techniques and methods that are specific to a particular fields. In additions, , charlotte possessed the individual skill is the ability to work effectively with others and she got the conceptual skill that the capability to analyze complex situations like she can suitable with position that its take.


Describe how Charlotte might expect to be engaged in shows of the four management functions.

Management process are an administrative activities aimed at defining a process, establishing responsibilities, analyzing process performance and determining opportunities for improvement. Management process is including the four procedures that is planning, control, leading and business. Planning process can be define as a process or activities that placing an objective or list the actions essential to achieve one goals. when charlotte end up being the seed supervisor, indirectly she has involve in planning process. It is because as a supervisor, she was accountable with the development and performances of company, where she was working. Like a plant supervisor, she's to do a schedules work tasks for the junior employees to ensure the junior employees was doing their work consequently and in systematic ways. Charlotte must plan an schedule for her junior employees. Next process is the organizational process where the plant supervisor need to identified the duty to be achieved, people or employees that accountable with that task and exactly how that process will be monitored and coordinated. Charlotte is liable to organize the agenda or activity to be given to the junior employees. Charlotte must ensure that, the info about the duty must be stated obviously to the junior employees in order to be sure they can really know what they need to do. Next is, the main process. Like a vegetation supervisor, charlotte also have to leading the junior employees such as gives them motivate in order to make sure, the goal of the company can be archive. A leader must has the ability to motivate people, know the staff behavior and also offers an communication effectiveness in order to make sure information can be distributed to all of the individuals effectively. Charlotte also must be able to show the authority quality and must have the ability to solve any problem. The past one process is control. Control can be define as procedure for managing or monitoring the performance of the business and its progress in implementing tactical and operational ideas. Charlotte has to control the employees performances, in order to be sure that the performance can result in the business goals.


How would these functions change from the plant manager?

The function between supervisor and herb manager is mostly different. It different in general management process, that is planning, managing, leading and control. Charlotte function he turn into a plant supervisor. This is the function of setting goals and objectives and changing them into specific plans. For a supervisor, the outcomes of planning include working schedules, quality technical specs, expense budgets, timetables, and deadlines. The planning process also establishes procedures, standard operating procedures, regulations, and rules. For organizing. In carrying out this function, a supervisor lines up all available resources, including departmental tools, equipment, materials, and especially the labor force. It is at this stage that the organizational composition of a office is designed and its work is divided up into jobs. Thirdly, leading notion. This function gets the blood flowing within an firm. Supervisors energize the essential human resources of these department by giving drive, communication, and command. Finally is controlling. Once departmental strategies are set in place, supervisors must periodically keep score how well the programs will work out. To take action, supervisors evaluate results, compare them with what was expected, evaluate how important the distinctions may be, and then take whatever action is needed to bring results into lines. Controlling is closely linked to planning, because control activities are led by the goals proven through the planning process. The function of plant supervisor differs with plant director. A plant administrator helps a company's mature management ensure that making processes are efficient and satisfactory. The director also supervises the work of staff and makes sure production ideas meet business requirements. Manager role, A herb manager supervises creation activities and means that subordinates abide by corporate insurance policies when performing jobs. The director also conducts personnel conferences and hires factory personnel. Secondly, functional role, A herb manager monitors production schedules and makes sure these schedules comply with commercial requirements. The manager also formulates safe practices regulations with which manufacturing plant staff must adhere when performing obligations. For other concerns is a highly effective plant director has a problem-solving disposition, control skills and deductive reasoning. Experienced place professionals often use mobile computing, operator terminals, enterprise learning resource planning software, and personal defensive clothing. A vegetable director position typically requires a bachelor's degree in functions management or a related field.

Cases Research two


What is the foundation of the challenge at Mr Antonio's organizations?

Mr Antonio is founder of AL Electronic Banking Company, he so attack to his employees make employees sense pressured, annoyed and mistrusted because Mr Antonio still favors his way of leaderships that his does not want his employees to socialize just work. He put surveillance cameras and other security equipment as well as close human supervision constitute a very managed environment.


Is Mr. Antonio's design of leadership following the principle of the behavioral perspective?

Mr. Antonio's style of control is in the other side following the behavioral perspective, however in the other side again it had not been adopted the behavioral perspective. These is basically because there are extensive theory was made that provide explanation concerning this behavioral point of view. Behavioral perspective can be defined as an acknowledgement about the value of human tendencies in shaping management style. It can be conclude that behavioral point of view is about review and understand the behavior of the employee in order to make it fix with the work or work given. Indicating here, that the behavioral perspective can measure the performance of the business, such as, if this one company does not centers in the behavioral point of view about their employees, it could be lead to unstable in performance amongst their employees, where then would have an effect on the company. Knowing the behavioral of the communities of that particular company, would then be easier for the manager or management team in that company to plan an activity that suited and can be following by the employees in order to gain the key goals. Behavioral perspective can be solution or can be define by follow some model. The first model is, through the Mary Parker Follett. Mary said that, the effective management is the harmonization among the encompassing of the task place. She sensed that the manager should need to coordinate and harmonize group effort rather than force and coerce people. Mary also thinks that the management is a continuous and vibrant process. Compare with what Mr. Antonia did, such as putting the cameras all around the company, where his action cause to unharmonious of work surrounding. Second is the Elton Mayo model. Elton Mayo is the one that conducted the famous Hawthorne Tests. Where for the reason that Experiment declare that, a productivity of 1 business or company can be increased because attention was paid to the employee. Based on this model, what's Mr. Antonio doing is implemented the principle of behavioral perspective. For example, he position the camera to be able to look and to give fully focus on what his staff member doing, but regrettably, these put all the employees in the unpleasant condition when in work. Next is the style of Douglas McGregor who proposed the idea of x and y. These both of the theory clarify that, the theory y will be more professional in doing work compare to the idea x. Theory X are definitely more into traditional assumption and quite sluggish to work and wish to are little as can. They'll work only if there have supervision. The leadership style that played out by Mr. Antonio are ideal to take care of the employees in generation x, because they only can do their work if there have any supervision. While, for the theory Y, it was change from the idea X, where the theory Y tend to be more into enjoying doing their work. These will lead to issues, when Mr. Antonio are being using the cams and other technology in order to control and supervise his employees, it could then create uncomfortable condition to technology Y, because mostly, employees in theory Y are do not like to be control. They much more likely like to play when doing some work. When the control was so limited, it could be make the employees become no mood to do the job effectively.


What is your view on Mr. Antonio's style of managing?

Based on the items, Mr Antonio's style managing is more to decide style. He do not value other folks action or effect about your choice which may have he done. He also actually be a the telling innovator. This head only says or give building about the works that must definitely be done from his employees. Mr Antonio will not get worried too much about the feeling or marriage within the group or his team. This is appropriate where customers are new, inexperienced, without confidence or need a great deal of help and way in order to get the job done. The leader should give clear guidelines and offer follow-up and responses. This environment is not good if it happen in ours company or in ours groups. The works that we want do won't have a quality and we just want the work is performed as what our leader needs. In same situation, Mr Antonio just give path to his employees without ask them if indeed they can do the work that he give. His employees is paid for do their work, never to socialize, but as a standard man, his employees need have a comfortable environment to do their work and explaination from him as a head for the reason that company. It also important to be sure all activity or work that his employees will do is have good quality and right with no problem when his employees do the duty or project. To be always a leader, it isn't must to be totally person and make his or her employees uneasy to them. It is more good, if all employees have respected from them to their leader and make their innovator as a coach or idol for the coffee lover.


What university of thoughts might you think to be the most suitable in Mr Antonio's organization? Explain

School of thought that the most ideal for Mr Antonio's firm is system point of view. System perspective can be viewed as a combo of three building blocks that is source, outputs and change process. Due to Mr Antonio;s company are newer by using latest technology this system are extremely suitable for his company.

Cases Study 3


Identify and identified any three programs portrayed by Texchem in the event. What way be the possible gain or drawback associated with these plans?

Three plan that indicated by Texchem is corporate strategic planning, useful strategic planning and business proper planning. Corporate strategic planning involves assessing the organization's stock portfolio of business to determine whether a proper mix exists. The target is to build up a mix of business units that complies with the long-term goals of the business. Diversification is often occurs in this course of action and its own occurs when an organization choose to include new business product to its portfolio of business. Texchem also apply diversification notion whereas they add new product in their business that is plastic packaging manufacturer for electric and engineering equipment. Furthermore in addition they accumulate a manufacturing facility vegetable for surimi (minched seafood meats), fishmeal (creature feed) and other aquaculture products. Secondly is functional proper planning. Functional strategic planning specifies the production, research and development, financial, real human learning resource management, and marketing activities essential to apply the organization's commercial and business strategies. Texchem apply this course of action by built five department of growth. They can be industrial section, family care division, consumer division, product packaging department and food department. Last but not least is business strategic planning. Business tactical planning can be defined in questionnaire "how each business device in the organization's corporate and business profile will operate in its market market?". It can be seen in Texchem Tool Bhd. where Texchem Food moved into into a jv agreement with Myanmar-based Mascot Companies Co. Ltd to produce and market surimi, fishmeals, seafood sticks and aquaculture products in Myanmar. This jv will gain the profitability in their business. The advantages of this plan is managers can get a better coordination about their overall business. Furthermore, their business system could be more effective and efficiency. Besides that, staff also will require in decision making. This will likely gain insight from all levels of a firm and its own essential for successful planning. Other than that, this plan also encourage strategic thinking. Effective proper thinking can be developed through training and practice. The negatives of the program that apply by Texchem is needs on the manager's time, ambiguous and uncertain operating environments and resistance to improve.


Did Texchem develop any contingency programs within their business extension strategies? If so, briefly illustrate them.

Yes, Texchem have develop contingency programs. Contingency ideas is development of two or more plans each based on different conditions. In Texchem company, they have got intend to sell Domestos Nomos mosquito coils to other areas of the world by tapping Unilever's vast distribution work. Texchem tapping Unilever's as a 'plan B' to gain more success.


What are Texchem's international business growth plans?

Texchem's international business expansion ideas is to collaborate with the other company in different kind of country. For example, Texchem has collaborate with cheap packaging stock for electronic and executive equipment in Philippines, manufacturing facility vegetable in Myeil, Myanmar and coloborate with big brand company that is Unilever's.

Cases Review 4


If you received the chance to undertake this, what might you do?

If I was given the opportunities to take this issue, I would then try to do the same thing like the actual bank's board director wish to accomplish with the bank branch. I'll then build the bank into a learning organization. Where learning business mean, the employees or the bank branch develop as a result of the pressures facing modern organizations and allows them to remain competitive in the business environment. Learning company has five main features, that is the first one is system thinking, where in system thinking, the lender branch has to study the businesses as limited items. Learning organizations utilize this method of thinking when calculating their company and also have information systems that gauge the performance of the organization as a whole and of its various parts. Second of all, is personal mastery, that can be define as the commitment of a person or employees to the procedure of learning. Individual learning is acquired through personnel training and development, but learning cannot be force for some individual that is not receptive to learning. Its was important to build up a culture where personal mastery is used in lifestyle. A branch supervisor might then be training be prepared to confronted any changes that was created by the board of director. Finally is, mental model, where the specific or the branch administrator tend to take up theories, which can be what are they tend to follow and use the theories or rule set by the mother board of director. A mental model also was a conclusion of someone's thought process about how precisely something works in real life is. Mental model can help condition behavior and arranged an method to dealing with problems to doing a jobs. Next is the shared vision. The development of share eyesight is important to stimulate the employees, as it will create a common identity offering target and energy for learning. The shared vision is often be successful to against a competitor. Super fast changes in culture are requiring fast changes in educational organization. The lender branch's manager must revisit or look back to their main quest so that they not lost to be able to achieve their mission. The very last one of the key feature of learning business is team learning. Team learning can be define as an activity of working along to achieve one common objectives in an organization. In the learning organization context, team member tend to show knowledge with each other's by skills. If there is no commitment for the reason that team, team work may fail and the quest of one organization may well not be achieve. By all of these feature, the lender branch can improve it capacity and will have continually learning, adapt and change towards progress with each other


What suggestion can you offer to the table of directory site to ensure that the bank accomplishes its goals?

I would then suggest the board of directory to uses and follow the management process to be able to be sure that the bank can perform its goals. Utilizing the management process, such as follow the first process that is planning. In planning process, the mother board of director should ensure that the existing decision must consider the near future operating. By doing the look process, they might really know what to do next after one goal have been achieve. The planning will make their work become easier in order to accomplish its goals and the complete branch manager can know their duties. Planning also provides groundwork for the organization of a variety of organizational activities. Planning can be categorized into two categories that are the first one is tactical and the second one is functional. Strategic planning is more give attention to permanent planning. While, functional planning are usually more focuses on short term actions. by using this two type of planning, a table of director can plan each of the plan in a permanent plan that include in five until ten years, and using the short-term plan in order to attain their goal. Next process is through the insurance plan making, where the reason for these insurance policy making is making certain the employees was make the decision and taking any action through the instruction that has provided by the board of director. The information, also known as policies are statements about the route from management and the mother board. From this plan making, each of the loan company branch then can have regularity in their management and would not against with each other. Next process is the personnel administration. Through this technique, the board of director can ensure relevant recruiting, payment, training, and staff development activities. A bank's workers policies and strategies are energetic to the development and hyperlink of an excellent staff. Personnel supervision is known as in determining how well finance institutions are managed include the organizational structure. In order that, by this process, the organizational framework can be coordinate accordingly in every bank or investment company branch.

Study Instances 5


What was the vision and blueprints that Steven Sim developed a little before 1997 that led to the success of "Solution Formula" in Malaysia and other countries today?

Steven Sim eye-sight is to see their company brand expansion up and make people appreciate what they have done. Besides that, they also want to improve public's perception of your wedding cake shop, where cakes limited to take-away and special event. Although, Steven Sim strategies is to needed a risk in gain up their company. Steven Sim had taken an benefits of the lower rentals and better visibility in terms of advertising and promotions at the same time when most companies consolidating.


Explain the full total Quality Management practice that was integrated and contribute to the many honours that "Secret Menu" had won by 1998 onwards.

Total Quality Management that practice by Top secret Recipe is committed an effective market leaders. This is because Steven Sim as a leader use the proper planning to coordinate their company. Besides that, Steven Sim also keep an eye on and training their staff member to become more expert in their job. This plan will built a team work among Hidden knowledge Recipe worker.


Describe the road map that Sim has drawn up for 2005 and over and above.

Road map can be explained as a business that set up to arrive at a certain place. In Secret Recipe company, Sim hope to tap Chinese language market and beyond. That is their aim for that is to growth up their company by make a business relationship with other market.

Cases Study 6


what moivates the overseas competitors to choose Malaysia as their manufacture?

Motivates is defined as forces either external or internal to person who act as inducements or that influence action to take action. foreign rival motivates choose Malaysia as their make because of Malaysia have impressive feature such as global focus is turning toward chindia, the blended china - india market and also the Asean region. Malaysia R&D sector provide good breakthrough.


Do you concur that both intrinsic pay back play visible role in stimulating the Malaysians to be players at the Honnover Fair ? Discuss your answer.

Yes, I concur that both intrinsic prize play prominent role in stimulating the Malaysia to be player at the Honnover Fair because of several reason. The first reason are Malaysian should be confirm as a Malaysian that can stimulate international competitive to produce to countries and Malaysia is to say its position in what is veritably a Darwinist global environment in our R&D innovations. Subsequently, the reason is Professor Mohd Nasir Mohammad Ibrahim, school of Chemical substance Science USM was exhibiting a nickel -plated device for use in variety of applications such as professional production and automotive industry. Last but not least are Malaysian can enter into technological partnership with western institutions and firms that strong in subcontracting and remarkable business. Malaysian could be use the reasonable to tap the international marketplaces.


How a job reaches be created has various techniques. Make clear the impact job design has in optimizing work productivity?

Job design defines as the group of responsibilities and activities that are grouped along to constitute a particular job positions. The jobs produce has various solutions and effects on the organizing process. The impact of jobs design has in optimizing work production is must achieve the organizations strategic that manufacture. The organization should must complete a number of responsibilities and activities. The next impacts is can organize a effectively without has the problems it because of supervisor organize good of the job design by give process matching the group its more specific jobs that can be done and the goal of organizations would be achieve. The last but not least is job explanations are commonly used to spell it out the details of the tasks and duties associated with a given position.

Cases Research 7.


Do you believe that Niko has a legitimate issue? Explain.

Yes, I assume that Niko has legimate grievance, it is because every person or employees should given chance to marketed. Niko should be given chance to handle another job or work in other position showing that the administrator has appreciate the hard work that contain done by Niko over the five yr he been just work at the Bifuho creation. Within the other side, Niko also have already show a good images along he been working in five calendar year with Bifuho development. Its is not reasonable for the individual or employees that contain been worked hard but will not been appreciate by the company itself. The supervisor shouldn't only seeing or looking for someone at the outside of company to bring in, in order to fulfill the work vacant. A director also should looking into his own employees inside the business, that gets the capability and potential to take care of the new position, where the employees inside the business are usually more trustfully than the other folks beyond your company. The supervisor should change his view into looking for someone outside to fulfill the work vacant. More over, the old employees in that company are much longer being exposed with the objective of the business, while if the administrator was chosen the most recent employees, it might too long to allow them to being exposed and know about the quest of company. Furthermore, advertised also is some form of the compensation from company to be able to boost the motivation with their worker. I believe that, Niko has the right to talk about his unsatisfied about his position, because if he just only silent without issue, It could make his motivation become down and it could then have an effect on the performance of the business. Furthermore also, with no grievance about these issues it might maybe make the supervisor to do a similar thing with the other employees, that could then reduce their motivation to work.


Explain the possible impact to the business if it sensible recruitment from exterior sources.

External recruitment is campaign for and requesting candidates from beyond your firm to vacant jobs. Exterior recruitment is recruitment that finding new employees beyond your corporation that has skilled or trained to fulfill existing job vacancies in that organization. When a business engages in external recruitment, a individuals learning resource people might be used to accomplish the search, contact and recruitment process. There are a few impact to the business if it practical recruitment from this type of recruitment. It may include the benefits and drawbacks gain by the organization. Choosing the applicant from beyond your business might bring new ideas and perception to the organization. These is basically because the organization may looking into some different perspective of their workers. This is exactly what the director of Bifuho seeking to do. They somewhat choose the employees outside their company because they looking for something difference and fresh in their perspective. People when working along in same environment in very long time, will be harder to see any different ideas among their employees. Trying to find another applicant from exterior recruitment also was possibly cheaper than training a specialist. When an organization are hiring the professional employees, it could be expensive to pay his / her salary because of the high demand of that professional employees. But when, they employing the most recent employees, it'll save cost of paying the salary. These is basically because the hottest employees would not put a higher demand on the salary. Bifuho company might be scare to find the experienced employees like Niko, because scare if Niko will ask for an increased salary than what he curently have. Apart from that, choose an employees from external source also will force a employee from inside the organization to update their skill and knowledge to be able to contend with the newest staff. This may lead to the improvement of the quality and also performance of the organization. The external recruitment also give the negative or disadvantages impact to the business. The selected person or candidates may be unfit with the job or organization. These may lead to unstable performance of that organization. For example job just like a customer service where the employees have to deal with a people in their daily work, if the applicants is a shy person it would be hard for that employees to do their work easily. It could then decrease the performance of that organization. Apart from that, choosing staff from the exterior source also lead to problem such as morale problem of the candidates that are chooses to fulfill the vacant jobs. The business maybe do not have correct view about the patterns of that exterior candidates, equate to the inner recruitment, the tendencies and their attitude are well known because they're already being working alongside one another in long time. A long adjustment time maybe need. Including the candidates may have to familiarize their self applied in the new work encircling. It might take quite a while to adjust in new surrounding. This could affect the development of the organization.


Beside using external recruitment, what are the various methods that will be the organization might use to obtain additional gifted employees.

Apart from using the exterior recruitment to locating the best employees in order to satisfy the vacancies in a single organization, there are many other method in order to find the candidates. For example, the first one is, finding the candidates on the list of exist employees that have in that group. It has also known as the inner recruitment. It could be thought as looking for someone for the reason that organization who are really qualified to fit in to the job vacant. The managers are accountable to encourage their workers to use the vacant careers. Hiring and recruiting the former learner of vocational school or universities, such as with Malaysia the Polytechnics College as well as the Colleges institute Technology Mara provide their university student with the useful training which will make their student are able to change with any company once they graduate. Looking for some employees from this type of university may be simpler to the business because they will not bother to train new employees to match the job given because the student are already being polish to do work in such companies. Besides that, the organization can also find the gifted employees by requesting some recommendation from the current employees to suggest someone that they known that have the abilities to satisfy the qualified work that needed by the business. For example, the existing employees of the organization may suggest his / her family, friends or whose they known which have the talents and qualification to adopt the work vacant. It might help the organization to get talented employees because they have the strong referrer about the employees. Furthermore, a job rational also can meet the group with the gifted employees. Face to face fair, including the job exhibition, where all the job seekers can sign up for the exhibition and meet the manager, from that, the director can choose which one candidates which have the ability and quality that can fulfill the job necessity. These is because from the work fair, the administrator can see face to face with the work seeker who are certified to fill the job vacant. In the other hand, group also can find talented employees, whose can sign up for their company by asking help from the job agencies. Job agencies such as Job Malaysia and Job Sabah can give best aspect about the job seeker like the education level and history and job experience of that job seeker. From the detail, an organization may get view about that candidate.

Cases Study 8


What critical factor will impact Sarah's success as a leader? Do you think that these factors is the same if success were define as an organization satisfaction alternatively than group productivity?

Sarah is still young to be always a innovator in company. Maybe, employees for the reason that company have bad feeling and also have bad assumption about her. Furthermore, Adie Salleh will not prefer to her. Adie is his forties and posesses whole lot of weight with group member. He is also the chief executive of the Employees Connection. Adie is noted for his stand against the management particularly regarding salary modification in the company. So, Sarah must find a very good way the way to handle Adie so that not have awkward environment in that company when Sarah become a leader. Actually, it is not easy to become innovator in addition the individual that are looking to be, is young and newbies than the employees for the reason that company that more matured and work more much longer. These factors continues to be not be the same if success were thought as a group satisfaction somewhat than group efficiency. For the reason that, if the success were defined as an organization satisfaction, means the quality of the work is not good and their understanding as a employees that work to ensure the business is run efficiently still in low position. We ought to work to help our company is continue and can expand at everywhere and indirectly help people that don't have jobs. Productivity is more important than satisfaction. It is because, to make a good products or matters with quality is actually more important than others.


Do you think that Sarah can make a leadership style? What style do you consider would be the very best to her?

Sarah actually can choose a management style that her want. It is important to her to control her employees when she turn into a head in Tabung Haji Sdn. Bhd and she will more ready to be a innovator confidently that she have. The best option that she should take of management style is facilitate style or delegative style. Means, Sarah as a innovator present the condition to the team in a meeting and functions as facilitator, defining the challenge to be resolved and the constraints within your choice must be produced. Sarah will could work in team work environment with her team or her soon to be employees in Tabung Haji. Sdn. Bhd. Get more backed from employees are incredibly important to make certain every one of the planning and works are running smoothly without have any against from her employees or have problems for the reason that company. Delegative style is most effective in problems fixing. In Adie circumstance, maybe Sarah can ask or need recommendation from her employees to take care of or negotiate problem with Adie. Furthermore, employees in Tabung Haji company is more know Adie personalities and tendencies. So, they can help Sarah. Sarah should find solution or ways to construct good relations with Adie before she became the real leader in that company and so that Adie can work together with Sarah in the business.


What suggestion might you make to Sarah to help her earn the support of Adie Salleh?

The best solution that Sarah should try succeed the support of Adie Salleh is with effective communication and discuss what is that Adie will not like about her. Sarah can meet Adie face to face to know the reason why. Maybe, through this communication, Adie will explain what kind that he does not like about Sarah. Furthermore, people in that company is mainly more matured, so if Sarah talked to Adie with courtesy, Adie will recognize that he not should to end up like that. Adie should value who that become his leader or his spouse in company. Either, he like or not he should be matured and even more professional in his work. Professional personnel will not included the personal problems or issues in their works. But, if Adie still along with his behavior that not want give his cooperation to Sarah, Sarah must more patient with Adie uncooperative, maybe one days and nights Adie will know his problem. Sarah should keep it positive as challenging to her which will be a leader in that company. Sarah can also ask from employees view and recommendation how to win the support of Adie Salleh, because they more know who actually Adie. With the previous action is to bring this case to the top authority. It is because, Sarah will deal with in adjustment salary of employees, so if Adie do not need to give his coach to Sarah, it can damaged to company and salary of employees. To be always a effective leaders have many common features. A leader making the effort to practise and find out the skills it takes to be an efficient leader will permit us to make use of the design of leadership necessary in virtually any situation which come across.

Cases Analysis 9


Identify and explain the appreciate sources of power and effect tactic used by Mr. Marlon.

Mr. Marlon using sources four type of power as authority its legitimate electric power, coercive power, praise power, information electric power, and expert electricity. The legitimate vitality defined as is due to formal authority is Mr. Marlon are CEO of Nusoffo Greetings. Mr. Marlon trust their workers quite definitely and known to impact his employees. The expert power is capacity to influence someone else because of expert knowledge and competence that Mr. Marlon. The info power is control of information that entail the leader's power to access and distribute information. Mr. Marlon has taken three high -powered computers with latest software his present to all or any employees about the changes of new technology. The Coercive power means the power to discipline, punish and withhold rewards that Mr. Marlon send his employee for a one- week course specifically made to train painters I new technology and employees doesn't perform will be dismissed.


If you were, Mr. Marlon is administrator? What advice might you give to Mr. Marlon?

As Mr. Marlon director I would like to advice his to change way leadership is more be toleration to his employees because his habit so attack make staff pressure to follow what attributes that his want to their employees. Another than that, Mr. Marlon should be give opportunities to women will involve other positions because today women more proactive and women can do what men do not just as be secretary, clerk and etc.


In you opinion, is electricity, influence and negotiation important for effective command?

In my thoughts and opinions, power, influence and negotiation is very important to effective command because power are define as the ability to use human, informational, or material resources to get something done. Electric power is most significant that would we see as head should has this type of ability its very important to market leaders for influencing not only subordinates but also peers, , supervisors, and people outside organization such as clients and company. Other than that, leaders should has ability to affects employees it is good for make the employees value a leaders. Innovator must has skill to impact his employees because as the market leaders should be expert everything has widen knowledge that can be influence employees. The past negotiation, as a market leaders negotiation important in company because every decision that head managed to get is should never very prefer to certain employees. Before made decision innovator should be discuss to all or any staff at the business to get the most great decision. In addition, negotiation need to solve the condition between personnel to personnel it is useful use negotiation to resolve problem.

Cases study 10

With reference to the communication section, what could you proposes to Sam in taking care of his disagreement with Bala?

Sam should managing his disagreement with Bala in order to interact in their group or team and ensure the environment is good. So, to stay this problems or disagreements is through five ways. Firstly, be respectful. There is no need to be disrespectful between Sam and Bala, just because Sam cannot come to the agreement in regards to a certain concern. When Bala is not reputed he quickly lose trust. To be able to solve a disagreement Sam and his team, the PRO-TEAM must trust each other. They must reserve childish actions and words and try to get along. Everyone desire to be respected therefore do Sam and Bala, so it is important to be respectful of every other. Second, Sam and Bala should be a good listener. Additionally it is important to be always a good listener if Sam are going to solve a disagreement. Many times we forget that your partner involved may offer an important reason for not agreeing with us. Ours point of view is not the one the one that is important. Even when Sam do not agree on a particular concern, he should listen anyway. It can be very aggravating when Sam does not want to hear what Bala have to say. It same situation with Bala, that he should listen reason of his ideas is not acceptable to Sam. There will need to have justification why Sam do not admit Bala ideas, in addition Sam thought the Bala was a valuable member in PRO-TEAM and has guidelines, however when Bala provides his ideas, it isn't what Sam expected from him. Thirdly, find the earth, Sam and Bala must find an area they can both acknowledge. This does not imply Sam have to resolve the problem. It can be that both of these are in arrangement that they want to solve the situation. When Sam and Bala are involved agree that they want to solve the situation, then Sam and Bala will need to have a mutual interest. They as a technicians should together find out how to develop of new computer software programs. This produces a team like atmosphere. Only they can move on to resolving a disagreement. Next is, honor differing viewpoints. Honoring the other person's point of view shows that we value them to be different. It is important to clarify variations of opinion. When Sam take Bala's point of view under consideration Sam may find that their ideas how to resolve the issue are essential too. Given that Sam, Bala, Ali and Sim are on the same team, Sam as a leader can begin to solve the disagreement. Finally, be patient. It is so difficult to be patient with somebody who we disagree with. That is a hardcore one for all of us but is so important. If we can not be patient it is advisable to walk away. Easier to leave than say something that do not imply. Each of us are different, same with Sam, Bala, Ali and Sim. Each of them have their own personalities and ideas. We do not necessarily need to be right constantly. Carefully consider each customers resolution and meet someplace in the middle. Position the ideas on the table and constructively work on an answer. Now we can continue to listing the professionals and cons of every idea and continue from there. Combination out what does not appear to work. This isn't a tug-of-war, it is about meeting each other half way. It is about fixing a disagreement.

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