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Evolution ON THE Roles Of WORKERS IN OFFICES Information Technology Essay

This short article protects about the evolution of the roles of office individuals'. For this report I have accumulated information from the periodicals, websites and catalogs that happen to be related to office supervision. In this article I have essentially focused on Intro to office Supervision & need for an office, the progression of modern office and Roles of different office workers in the past. In addition the diverse tasks of office personnel in the information age, Technologies which may have replaced the conventional office worker's job and Critical research: the future of office workers, Also a guide list.

The base of the organisation is any office. It is a location to do all the administrative works in a professional manner. It really is described as a location where people perform the daily affairs of an business.

Office Supervision is keeping documents in good order. Controlling funds, coordinating activities and safeguarding the property are office administrative works. Also taking, storing, processing and retrieving information.

All the task is generally done through structured management procedures and coordinates the tasks of the various departments and parts. When speaking with a seller about something, you will come into the office and talk things out in a specialist manner. Office buildings are the most crucial thing in any person's life I really believe.

An office is required to store organizational belongings and records by hand in documents or electronically in personal computers. Every firm will have a plan to perform their goals. Therefore to achieve their eye-sight or goals, organized management is very necessary. When managers do their duties, generally issues and personal problems will reach among employees and to solve these problems there must be an office for professionals. Office is where employees can meet in person. Also to provide services to the public and contact within the organization an office is necessary for each and every business. Virtual, Centralized and Decentralized office will be the three types of office.

The development of modern office

Due to solutions quick changes have brought into office environment today and modern offices are much differs from traditional office buildings. Important changes in the office have centered on appearance, technology progress, innovative office furniture, appearance and utilizing eco-friendly regulations. Brook (1999) known that new work styles include more peaceful work environments and dress. Versatile work hours, job sharing and telecommuting have become more and more common place. Additionally more and more businesses happens almost entirely online (Brook).

At this instant most of the office buildings are rapidly evolved in to decentralize offices. Also decision making and responsibilities are divided among different departments or portions. The modern office buildings are very PC-intensive environment; therefore complex proficiency is a prerequisite for modern administrators. www. Officeworkers. org (n. d) mentioned that "the reasons job prospects for administrative specialists have changed are complex and include the integration of the Internet into the work area, cost effective organizational restructuring, scientific advancements. "

Roles of different office personnel in the past

In the past role of an secretary involved supporting managers and exec with clerical and secretarial duties and in smaller businesses in addition they undertook reception tasks. Furthermore shorthand and typing velocity were their main difficulties. While now they are expected to have get better at skills; technical and software skills have allowed them to suppose a broader range of more sophisticated jobs such as internet research, desktop posting.

Staff computer literacy has upgraded also to a point where they can now produce their own correspondence or make their own meetings somewhat than this being the function of the secretary.

Taylor (2000) Stated that as others employees assume traditional secretarial responsibilities such as keyboarding, managing investments photocopying and bookkeeping, there's a pattern in many offices for managers to replace the conventional layout of one secretary per supervisor with administrative assistants who support the work of entire departments. In addition computer programs and subject matter systems allow many professionals to handle much of their own correspondence alternatively than submit the work to support personnel.

The diverse tasks of office employees in the information age

The diverse information needs of knowledge personnel in the changing work place.

Characteristics of knowledge work environment.

Elizabeth and Bridget (2002) known that the data personnel generally are identified to include Professional and managerial workers, Professional and specialized knowledge personnel, Sales and marketing workers and Administrative support, including clerical. Some resources are using the word knowledge workers to spell it out these occupation categories (Elizabeth and Bridget). Tailoring information systems for work organizations or individuals will involve a different set of consideration than planning systems on an enterprise level. User interface issue and flexibility, for example, become a lot more important, and security and control issues become less over loading.

Changing organizational framework.

It is the duty of the management to organize and control of an organization. Typically, planning and decision making ware done at the top of the organization composition. Today, however authority is frequently accorded by competence as well as position. Information solutions allow managers to oversee and control more staff member spread over higher distances, which includes led to forcing responsibility down the organizational hierarchy empowering employees.

Elizabeth and Bridget (2002) says historical organizational hierarchy has been symbolized by way of a triangle with a broad bottom part of low-level employees and a much smaller amount of professional, technological, supervisory and managerial workers. While today the normal organizational hierarchy is more effectively symbolized as a diamonds than as the original triangle of days gone by (Elizabeth and Bridget).

Typical useful divisions and related information requirements in a company.

Organizations have different departments and it requires information in a variety of ways. Such as for example in marketing section information relating to market research, sales forecasts, customers, shipments etc In research and development office information relating to new technology, research records etc In creation operations section information pertains to products quality control, arranging etc In administrative services information associated with purchasing, dealing, supplies materials inventory etc Professional management information summarized for strategic plans, public relations and corporate decisions.

Technologies that contain replaced the traditional office worker's job

Technology and invention have made significant progress in businesses. In the last a decade technology has altered the work area and office employees at all levels and in all sectors.

When typing with a typewriter, speeds were the key challenges and now keyboards ware substituted as an alternative of typewriters. Coordinating and control of an organization are tasks of management. Internet performs significant role in making effective decisions in the business by discussing with managers in various departments. Fax emails, messages and videoconferences were main tools that organizations used to speak. Photocopiers ware substituted as a replacement for of chap machines.

Scanning machines, Binding machines, Guillotines, laminators, Shredders, IP cell phones and VoIP software's ware made works done properly. Introducing and development of cell phones makes easy to speak among employees. With the help of cell phone you can examine emails or texts at anytime, anywhere.

Critical evaluation: the continuing future of office workers

The role of the traditional one-to-one PA has evolved. Today, a successful PA is wonderful for a team of managers or directors and can competently manage both their own time, which of the team for whom they are working. Also employees are more efficient and more content with internal services.


So, to conclude, generally credited to advanced technology and machines replace human being jobs because of the convenience and quickness they provide. Keeping up with changing technology is an important concern to affect the administrative career in the foreseeable future.

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