Factors influencing change

Explain briefly the type of change has taken place in both the corporation, and discuss the reason why of the change, identify whether it is due to internal environmental factors or exterior environmental factors in both organizations you decided on.

Comparison of Chosen organizations

I have chosen two organizations brands, Tandoori Restaurant and Tata Motors, so Tandoori Restaurant is a small and private owned business as compare with other business because Tata Motors is an international and large brand so it established fact all over the place but both companies are located in India.

Overview of Tandoori Restaurant

I have been with Tandoori Restaurant since 2 yrs as a waiter or offering staff. I analyze the changes in general management when a mature casher Mr. Sangit Singh received position of supervisor so he brought several changes in management and system. Specifically he helped bring internal changes in the efficiency and performance of employees.

Major Changes

Business Hours; he change the business enterprise hours and keep maintaining the new roster for employees, they spend more potential hours on work especially breakfast time means morning hours and dinner times to night time.

Customer services emphasis; he put the certain ways and rules to employees for customer orientation like this offer politely and take order carefully etc.

He trained the waiters that they take right order plus they ought to know the recipes of most dishes because some time customer asked about the materials before saving order.

He has given the new shiny vision to all employees about culture distinctions and diversities because a while customers belong to different civilizations and religions.

He builds up proper communication between chef and waiters about the food, substances and customer orders in case customer altered his order so waiter quickly replace the order.

Chef performance; head enhances the chef performance because he feels that chef should be productive, professional and expert in every areas of baking. In busy time chef should be quick and make several recepies at the same time.

He totally check the amount of prepared food and he stop the wastage of prepared food, in this way daily they cooked estimated numbers of people food plus they saved their fresh food items.

Internal Reasons for Change

Tandoori Restaurant is a small and private business so in the end of fiscal season they found the little damage and their business is not growing so than they brought Mr. Singht Singh as a restaurant director. He modifies the management system and he had taken initiative for the business growth. He brought some internal and external changes like that;

Customer emphasis; he improve the quality of customer services and he gave the trial and training of interacting the number of culture customers. they were completely competition so they have to provide best customer services plus more working time with all of the food and could be time to time they have to do promotion offers as well. They have to increase the culture distance between employees of restaurant.

Chef performance; he increases your kitchen management and chef performance during active working hours. Meanwhile he reduces the wastage of cooked properly food and save the raw food and money.

Overview of Tata Motors

Tata Motors was highly successfully, well varied and internationally ambitious automobile large symbolizes one of India's most exceptional commercial successful.

Tata Motors has a 5 billion damage when all of the sudden his vehicles demand collapsed so that's why by the finish of fiscal 12 months of March 2001they acquired a biggest lost in the annals of company.

Major Changes

Less Cyclical Product; they concentrate on less cyclical products like this light commercial vehicles, buses, free parts and passenger cars plus they put their resources and work on these products.

Domestic Market Share; Today Tata Motors changed in to world's fifth-largest supplier of medium and heavy pickup trucks. Now it has got 61 percent domestic market share in this sector.

It is within number-two position for sales of traveler vehicles in the Indian market.

Overseas Market; It has additionally built a significant global presence and build the sales initiatives in overseas marketplaces because they want to improve and maintain their sales level. Tata is one of the large Company doing e-sourcing in India which is one of the globally leading car industry.

Joint Enterprise; Tata Motors has developed a jv with Marcopolo, the Brazilian bus company, they are the international brands. Tata Motors will flourish their business with them. Tata Motors has embarked on a wide-ranging global collaboration with the Italian group-an agreement that both attributes be prepared to flourish.

External Reasons for change:

Less Demand; Tata Motors experienced a problem of less demand because of its central product, so their main product was vehicles plus they face losing sale in the present market so they invested on other products like this spare parts, passengers autos etc.

Competition hazard; they have a menace from overseas automobile companies because market is full with your competition of model, price and quality. There was a menace from international competitors

Government Encouragement; There was a chance from encouraging sociable and economic developments like new flexibility of young Indians, the government's large road-building program, and generally floating GDP expansion.

Internal Known reasons for Change

Loss in Revenue; They had a loss of 5 billion rupees in gross annual fiscal yr of March 2001. They had fewer sales so that's why that damage was a substantial for business.

Expansion of Business; they have desired to increase business in complete their own country and other countries as well. Desire of expand business.

Question 2

Use your quest and analytical potential and explain that which was the role of the leaders in both organizations throughout the change. Also explain how various market leaders applied their ideas and ideas along the way of change management.

Answer;

Role of Tandoori Restaurant

He is a best innovator because he helped bring the new way to do things right and flourish the business enterprise. He has several command features like that

Brain Storming; he was the leader who has good brain storming skills because he cheered a gathering and discussions with employees before providing them with change plan.

Motivate; he motivated the employees to do hard work and find out new market skills for the improvement of existing business and he declare the extra cash at the end of fiscal season for the most hardworking, regular and useful employee.

Team work; he offered the heart of team work in the environment of restaurant and he realized to employees that business will go with team work, emphasis on the co-operation of chef, waiters and administrator with the other person and all the employees should work for the business expansion.

Customer Target; he concentrate on customer services and working, basically this is actually the core area of business where they trained employees who they can focus on customers.

Role of Tata Motor unit Leader;

At the time of transformation, that they had a issue of 40 % reduction in the commercial-vehicle market in India. That they had lack of 5 billion rupee in March 2001 and it was took place first time in the business's history. But Ravi Kant along with his team understood the problem and tried out to know very well what had gone wrong and to generate a best path for future years, so that they never face such situation in future again.

Cost Reduction; after big reduction running a business they planned to lessen the price of product because these were facing the reduction in sales so all the Costs had to be reduced in a greater way, which was challenge for him as a company's point of view.

Company Position; he keep up with the standard of product and he maintained the company's position in business market of India.

He prepared for extension company's businesses internationally.

They being a unit Improved quality of a product.

Employees Focus; he organized the meetings and discussions for employees to know customer problems, needs and suggestions.

Staff Training; He facilitated proper training programme for different staff and staff.

Unity and Encouragement; he arranged and specify the certain ways to produce unity among all staff and employees. He promotes the employees about their performance and approaching challenges.

Broad Vision; he has a wide business eye-sight about nationwide and international market. He is aware of the demand and opportunities of different products as well he is aware the greater potential international market.

Optimistic; he was fully confident and optimistic about future of his business and he convert the both skills to employees.

Question 3

Compare and evaluate the application of leadership in change management in both the organizations and discuss the similarities and dissimilarities in execution of leadership ideas in both organizations.

Answer;

Comparisons;

Tandori Restaurant has incremental change in general management and Tata motors has transformational changes in their create.

Tata Motors is a major international known brand and Tandoori Restaurant is a local Indian established business which is a small business.

Similarities;

Both organizations are customer targeted and profit focused because their main focus to gain more customers and earn significant revenue. As well they may have focus to keep the nice repute with their companies in local market.

Both has a staff training programs and guidance and staff problem solvers because their market leaders believe if staff and employees are happy so they need to show the best brings about their performance. In this regard they listen their workers and consider their constructive suggestions.

Both companies centered on team work and create cooperative and constructive environment for the employees plus they vanish the communication difference and ethnic difference between staff and employees of companies.

Outcome of Changes in Tandoori Restaurant

He was an intelligent and broad vision leader because Supervisor Singet Singh understood that their interior demand, which is quite high, can help as an important tool for reactivating the market of restaurant.

Manager of restaurant recognizes the challenge and competition of restaurant in local market so that is why he helped bring professional business changes.

Being a Director Singet Singh required effort in these incremental changes in restaurant management. However his suggestions are suitable by the dog owner and employees of restaurant.

The leader of Restaurant enjoyed an integral role in the management of company and he came to the realization that the decision-making process was a reflection of how he used to control the business.

Leader was fully committed along with his given jobs and positive about his steps that what he's doing, is the right way to go. Leader should be devoted for what he's heading to do. If he's trust on himself then people will observe him.

Tandoori Restaurant manager motivated and appreciate the hard working and consistent staff, in this respect he announce the cash bounce in the long run of fiscal season.

Restaurant manager acknowledge the worthiness and target of the business and he has considered steps in the interest of company.

Outcome of Tata Motors

Tata Motor's innovator is intellectual and broad publicity about business market so he had taken the initiative to control and get back the financial stableness of Tata Motors.

At enough time of diversification, TATA Motors had a problem of 40 % shrunk in the commercial-vehicle market in India. There is a lack of 5 billion rupee in 2001 and it was occurred first time in the company's history. So innovator was still positive and attempting to wthhold the position and earnings of the company.

But still they known the situation, tried out to really know what had gone wrong and to generate a path for future years. So they never face such situation in future.

TATA Motors got unity among their staff member that is why Ravi Kant says that if indeed they would have experienced attempted to go only through the most notable, they might not have succeeded as well, and the transformation might have used a lot longer.

TATA Motors facilitated breakfast meetings to improve staff, asking them for their frank views. Understanding these were suffocated plus they sought change. So they started out selecting some them to handle challenges and develop in company.

Leader has to be patient, consistent, and brave at the same time. Meanwhile head Ravi Kant considered the intrinsic beliefs of employees as well and he had taken some troublesome people decisions. With those who are incredibly closed for you because the company comes first; and head is here now to do what's best for the business.

Leaders should be persistence and confident even as see Ravi Kant being truly a chairman, he has enough endurance and self-confidence throughout entire management. He was the first choice who has persistent attitude towards company expansion and maintenance.

Differences in both Companies

Tandoori Restaurant is a tiny and private held business and innovator is piece autocratic with employees.

Restaurant gets the incremental inside changes because head reorganizes the system of restaurant.

Tata Motors is a large business but leader of the company is democratic because he invites the employees to go over the issues and recommendation of customers.

Tata Motors is a transformational inside and external change in his setup and management.

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