The romance of Employers and Trade Unions

The relationship between Company and staff or trade unions is called Industrial Relationship. Harmonious relationship is essential for both employers and employees to guard the pursuits of the both the celebrations of the creation. To be able to maintain good relationship with the employees, the main functions of each corporation should avoid any dispute with them or settle it as early as possible in order to ensure industrial peace and higher production. Personnel management is principally worried about the human relationship in industry because the key theme of employees management is to get the task done by the real human power and it fails in its aims if good industrial relation is retained. Quite simply good Industrial Connection means industrial peacefulness which is essential for better and higher productions

. Definition:-

i. Industrial Relation is that part of management which can be involved with the manpower of the enterprise - whether machine operator, skilled employee or supervisor. BETHEL, SMITH & GROUP

ii. Industrial Relationship is a relationship between workplace and employees, employees and employees and employees and trade unions. - Industrial dispute Act 1947

iii. While moving from jungle of the meanings, here, Industrial Relation is viewed as the "process by which people and their organizations interact at the area of work to establish the terms and conditions of employment. "

The Industrial Relation relations also called as labor - management, employee-employer relations.

A few notable features regarding Industrial Relations are as under:

1. Industrial Connection do not emerge in vacuum they are really born of work relationship in an industrial setting. Without the existence of the two get-togethers, i. e. labor and management, this romantic relationship cannot exist. It is the industry, which provides the surroundings for industrial relationships.

2. Industrial Relation are characterized by both issue and co-operations. This is the basis of negative relationship. Therefore the target of Industrial Relationships in on the analysis of the attitudes, relationships, techniques and procedure produced by the contending celebrations to resolve or at least lessen conflicts.

3. As the labor and management do not operate in isolations but are elements of large system, so the research of Industrial Connection also includes essential environment issues like technology of the place of work, country's socio-economic and political environment, nation's labor policy, frame of mind of trade unions employees and employers.

4. Industrial Relationship also involve the study of conditions conductive to the labor, managements co-operations as well as the methods and procedures required to elicit the desired co-operation from both parties.

5. Industrial Relations also analyze the laws, guidelines regulations contracts, awards of courts, customs and practices, as well as insurance plan construction laid down by the government authorities for eliciting co-operations between labor and management. Besides this, it creates an in-depth evaluation of the disturbance habits of the professional and judiciary in the laws of labor-managements relationships.

In reality the principles of Industrial Relationships are very broad-based, drawing greatly from a number of discipline like cultural sciences, humanities, behavioral sciences, laws and regulations etc.


Hindustan Unilever Limited (HUL) is India's largest fast paced consumer goods company, with management in Home & Personal MAINTENANCE SYSTEMS and Foods & Drinks. HUL's brands, spread across 20 distinct consumer categories, touch the lives of two out of three Indians. They endow the company with a size of combined amounts around 4 million tonnes and sales of Rs. 10, 000 crores. The quest that inspires HUL's 36, 000 employees, including about 1, 350 managers, is to "add vitality to life". With 35 Electric power Brands, HUL matches everyday needs for diet, hygiene, and personal care and attention with brands that help people feel great, look good and have more out of life. It really is a objective HUL shares using its parent or guardian company, Unilever, which contains 51. 55% of the collateral. A LOT OF MONEY 500 transnational, Unilever markets Foods and Home and Personal Attention brands in about 100 countries worldwide.

Hindustan Unilever Limited considers quality among the principal strategic goals to ensure its development and leadership in the market segments in which it operates. The business is committed to respond artistically and competitively to the changing needs and aspirations of our consumers through relentless pursuit of technological excellence, creativity and quality management across our businesses, and offer superior quality products and services that work to the various price points on the market as well as to our determination to building shareholder value. The business recognises that its employees will be the primary source of success in its operations and is committed to training and providing them the necessary tools and techniques as well as empowering these to ensure broad bottom part compliance of this policy in the organisation in any way levels. The company is committed to match its legal and statutory obligations and international expectations of product protection and hygiene and can not knowingly sell product that is bad for consumers or their stuff. It'll institute systems and options to monitor conformity in order to meet its tasks to consumers. The company will maintain an open up communication channel using its consumers and customers and can carefully monitor the reviews to continually improve its products and services and establish quality standards to satisfy them. The company is focused on prolong its quality expectations to its deal manufacturers, key suppliers and service providers and by entering into alliances with them, to jointly increase the quality of its products and services. This coverage does apply to creation from its facilities as well as to development that is outsourced. The business will routinely review this quality insurance plan for its performance and regularity with business targets. The business delegates power and responsibility for dissemination and implementation of this insurance plan to each Business and Product Head.

Objectives of Industrial Relations department at HUL

A. To guard the interest of labor and management by obtaining the highest level of common understanding and good-will among all those sections in the company which take part in the process of development.

B. To avoid industrial conflict or strife and develop harmonious relations, which are an essential element in the output of staff and the growing progress of HUL.

C. To raise productivity to a higher level within an time of full occupation by lessening the trend to high turnover and consistency absenteeism.

D. To determine and nurse the expansion of any Industrial Democracy predicated on labor collaboration in the sharing of earnings and of managerial decisions, so that ban individuals personality may develop its full stature for the advantage of the industry and of the country as well.

E. To get rid of, as far as is possible and practicable, hits, lockouts and gheraos by giving reasonable wages, better living and working conditions, said fringe benefits.

F. To establish immediate control of such plant life and systems as are working at a loss or in which productions has to be regulated in the public and company's interest.

G. Advancements in the economical conditions of personnel in the existing condition of business unit.

H. Control exercised by the state of hawaii over industrial undertaking with a view to regulating development and promoting harmonious industrial relations.

I. Socializations or rationalization of business by causing HUL itself as a major employer

J. Vesting of any proprietary interest of the workers in the division in which they are used.

Health and safeness procedures of HUL

Hindustan Unilever Small (HUL) supplies high quality goods and services to meet up with the daily needs of consumers and customers. In doing so, the business is committed to exhibit the highest standards of corporate and business habit towards its consumers, employees, the societies and the surroundings where we operate.

Towards this, the Company recognises its responsibility to ensure safeness and coverage of health of its employees, companies and visitors in every its working sites, which include manufacturing, sales and syndication, research laboratories and office buildings during work and work related travel.

This Policy doc defines the eyesight, principles, target, required actions and scope of the coverage software as well as the responsibility for execution.

Vision- Our vision is usually to be a personal injury free company.

Mission-Our Mission-We will bring safety together with mind for many employees and will combine it with all business processes. We will appreciate our Vision through an Integrated Safe practices Management approach, which focuses on People, Procedures, Systems, Technology and Facilities, backed by demonstrated leadership and employee dedication at all levels as the best drivers for ensuring a safe and healthy work place.

Safety Guidelines : HUL's Occupational Safe practices and Health Coverage is dependant on and supported by the next eight Concepts.

These Guidelines have the same position as the business's Code of Business Ideas:

· All accidental injuries and occupational diseases are preventable

· All operational exposures can be safeguarded

· Safety analysis of all business operations is vital

· Working easily is an ailment of employment

· Training all employees to work securely is essential

· Management audits are a must

· Employee involvement is essential

·All deficiencies must be reported and corrected promptly

In order to accomplish operationalisation of the Security Principles, a separate file has been well prepared, which includes: a)Safety Key points b)Success Criteriac)Illustrative KPI.

This document will form the basis for the concerned Series / Organisations in developing KPI's for his or her respected functions / sites.

Where does this plan apply?

· All own/leased sites - Creation, Research/Innovation, Office buildings, Depots, Warehouses

· In-house purchased services i. e. canteen, travel workplace, IT execution etc.

·Sites of associates with HUL possessing > 24% while carrying out operations of making, handling, using, moving, reselling or disposing off of our products

This policy apply to:

· All employees at business anywhere

· Companies and visitors while at our own sites


The IR department of HUL is going by industrial relations director. He's not only liable as personalizing management, or that of a cultural employee in a stock, or a union buster, he looks upon his division as an adjunct to management guidance in any way levels; he helps to keep other executives prepared about new discoveries, program fads and needs. At exactly the same time, he provides useful service in the procedure of several centralized services.

At HUL an effective industrial relations program reflects the workers point of view, which is affected by three main considerations:

a) Individual thinking

b) Policy consciousness and

c) Expected group reaction

Individualized thinking makes if critical for the administrator to consider the entire situation where the affected individual is placed. Policy recognition underscores the idea of the regularity of treatment and the precedent value of any decision which a management requires; while expected group reaction balances what we know of human mother nature in groupings against a person's situation in the light of the insurance plan that is formulated and executed. In every these different circumstances, fact demands that all the three areas of the personnel viewpoint is highly recommended simultaneously in terms of the past, the present and the future. This point of view is held at all the levels of management from the very best to the bottom, from the most notable executives and personnel to the brand and supervisory workers.


The staff used in the industrial relationships department know the restrictions within which it has to function. The commercial relations director generally has several assistants who help him to execute his functions effectively, and he usually reviews right to the president or chairman of the board of directors.

The functions of the industrial relations staff at HUL are -

1. Administration, including overall group, supervision and co-ordination of professional relations insurance policies and programs.

2. Liaison with outside the house groups and personnel departments as well as with various cadres of the management staff.

3. The drafting of polices, rules, regulations or requests and their structure and interpretation.

4. Position classification, including overall path of job evaluation, salary and income administration, wage survey and pay schedules.

5. Recruitment and occupation of staff and other staff.

6. Employment testing, including intelligence testing, mechanical aptitude checks and achievement lab tests.

7. Positioning, including induction and task.

8. Training of apprentices, development workers, foremen and professionals.

9. Employee counselling on all types of employees problems-educational, vocational, health or behavior problems.

10. Medical and health services.

11. Security services, including first aid training.

12. Group activities, including group health insurance, housing, cafeterial programmes and social night clubs.

13. Suggestion ideas and their uses in labor, management and creation committees.

14. Employee relations, specially collective bargaining with reps and settling grievances.

15. Pr.

16. Research in occupational movements and employee attitudes, and examination of labor turnover.

17. Employee files for everyone purposes.

18. Control of operation surveys, fiscal research and evaluation.

19. Benefit, pension and pension programs.

HUL's successful IR program is based on :-

a) Top Management Support: - Since commercial relations is a functional personnel service, it must necessarily derive its authority from the series organization. This is ensured by providing that the industrial relationships director should report to a top lines expert to the chief executive, chairman or vice president of each department.

b) Sound Personnel Insurance policies: - These constitute the business idea of HUL and guide it in arriving at its human relationships decisions. The purpose of such guidelines is to decide, before any crisis arises, what will be done about the large number of problems which crop up every day during the working of an organization. Policies can achieve success only when they are simply followed whatsoever the amount of an enterprise, throughout.

c) Adequate Tactics are produced by pros: - In the field to assist in the execution of the procedures of HUL. A system of methods is folowed. The strategies and tactics of the industrial relations department will be the "tool of management" which allows a supervisor to keep before his job that of the time-keeper, rate adjuster, grievance reporter and merit rater.

d) Complete Supervisory Training :- To ensure the organizational policies and procedures are properly executed and carried into effect by the professional relations personnel, job supervisors are trained carefully, in order that they may express to the employees the importance of those guidelines and practices. These are, moreover, been trained in command and in marketing communications.

e) Follow-up of Results: - HUL realizes that constant review of an industrial relationships programme is vital, so that existing procedures may be properly evaluated and the may be exercised on certain unwanted tendencies. A follow-up of turnover, absenteeism, departmental morale, staff grievances and suggestion; wage supervision, etc. is supplemented by constant research to ensure that the guidelines that have been pursued are best suited to company needs and worker satisfaction.

Suggestions to Improve Industrial Relationship :-

a. Both management and unions should develop constructive behaviour towards each other

b. All basic guidelines and procedures associated with Industrial Connection should be clear to everyone in the organization and to the union head. The personnel director must make certain that line people will understand and trust these insurance policies.

c. The employees director should remove any distrust by convincing the union of the company's integrity and his own sincerity and credibility. Suspicious, rumours and doubts should all be put to relax.

d. The personnel manager should not vie with the union to get workers'loyal to both organization. Several research studies also confirm the thought of dual allegiance. There is certainly strong facts to discard the fact that one can owe allegiance to one group only.

e. Management should encourage right kind of union leadership. Although it is not for the management to interfere with union activities, or choose the union management, its action and attitude will go quite a distance towards developing the right kind of union control. "Management gets the union it deserves" is not merely an empty word.

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