In this project we've chosen Hilton Hotel, Kuching as our research and evaluation. Hilton Kuching is situated at Jalan Tunku Abdul Rahman, which reaches the guts of the town. From Kuching International Airport, it often takes 25 minutes to reach Hilton. Encircle the hotel; there are variety of outlets including the 24-time convenience shop - 7-11, the coffee shop, the lounge, bistro and shopping mall. It is very convenient for the guests who wish to have different kind of activities..