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Strategy to break the trade off between service and efficiency
Nowadays we see that strategy creators face a problem of breaking the trade- off between service and efficiency. This is really because of customer interface with the company's operations. So in order to deliver regular quality at lasting cost companies must learn to manage that involvement. Today we see that customers are not only open wallets by the end of an extremely efficient supply string but are directly involved in the ongoing operations. The customers introduce..
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