1. Concept of MARKETING Dell International started in India about seven or eight years back by opening a customer contact center at Bangalore in 2001. In 2003, the second contact center was opened at Hyderabad. The business operates its services from four centers based at Bangalore, Hyderabad, Chandigarh and Gurgoan. Dell were only available in Bangalore providing customer support to English speaking countries and later also began providing tech support team, procurement..