How to write for the Journal of Service Research

If you are thinking about writing an article for the Journal of Service Research, don’t wait too long to begin it. At the moment the journal is calling for papers for possible inclusion in a special issue which is due to be published in spring 2019. The special issue is on “The Interface of Service and Sales.” Its aim is to increase understanding of the connections between service and sales. The journal is keen to point out that not all submissions need to focus on writing from the point of view of marketing. It actually encourages its contributors to write on a variety of topics which are under the broad umbrella of service research.

 

The following areas are the ones that the journal will primarily focus on.

All papers should be well-grounded in theory and relevant to managers. The Journal of Service Research especially welcomes submissions that are innovative in terms of methodology and authors are encouraged to consider theoretical perspectives as well as new ways of assessing the interplay between sales and services. All articles should offer comprehensive conceptual frameworks.

Papers can be set within either B2B or B2C contexts. The journal is encouraging authors to ask research questions related to the issues surrounding sales and services across organizational levels; for example, frontline employee or customer, organizational, team or manager.

The journal has provided would-be contributors with a list of topics that could be considered, although the list is not exhaustive. Submit manuscripts online and be aware that the 1st September 2018 is the deadline for all submissions

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The Journal of Service Research is published four times a year by Sage Publications and it is a peer-reviewed journal. It’s a must-read journal for all those involved in the service industry. It publishes articles written by the world’s experts in the service field. Contributors come from academia and the service industry. It primarily focuses on the very best management practices and gives a multidisciplinary and an international perspective on these. It is concerned with: -

  • Service human resources
  • Service marketing
  • Service operations
  • e-service
  • Service information systems
  • The economics of service
  • Global service issues
  • Customer satisfaction and the quality of service

The editor is Michael K. Brady of the University of Florida and he has an international editorial team working with him. Members are primarily from the US, but there are academics on the team that come from New Zealand, Australia, Canada, the UK, Sweden, Taiwan, Norway, Germany, Italy, the Netherlands, China, Israel, Finland, Singapore, Belgium, Portugal, Mexico, Hawaii, and Switzerland.

Both academics and those working in the service industry are welcomed. The authors names are not mentioned when a paper is reviewed to ensure that there is no bias on the part of reviewers. This ensures that articles are only judged on their content and the reviewers are therefore objective. So if you are not well-known and this is you first article, your submission will be treated in exactly the same way as that of a world famous author.

Each article is sent to three reviewers for their comments. All the reviewers are experts in their respective fields. When each article is reviewed, the editors ask two questions –

  • does the article make an important contribution to the research already conducted? and
  • Is its message concise and clear?
  • Can the majority of readers understand the technicalities contained in the article?
  • You should only submit Microsoft Word documents. The documents should be double-spaced including references.
  • The whole manuscript should not be more than fifty pages long.
  • Type page numbers in the top right-hand corner of each page.
  • The maximum number of words should not exceed 11,500.
  • Indent each paragraph.
  • Upload the document in two separate files, the title page and the main body of the manuscript.
  • All figures, tables and references should be at the end of the main body of your document.
  • Your name must only appear on the title page.

You can send your manuscript it a covering letter in which you can suggest reviewers, and you can also state how you envision your paper and mention anything else you think the editor needs to know. Your title page should show your name, address, email address and your telephone numbers, and your fax number if you have one, as well as your position in the company you work in or in your university or college department. If you had any technical assistance or financial help, this should be acknowledged on this page.

You will also need to write an abstract summarizing your article in no more than 200 words. You need to state the main theoretical insights, and one or more managerial one.

Your main headings should be in the centre of the page, while your subheadings should be aligned to the left and flush to the margins. All main headings must be in uppercase. Other subheadings should be typed in both upper and lower case. Don’t write ‘per cent’, use the % sign. Your tables and figures should be on separate pages and grouped together at the end of your article.

Check the Sage Publications website for further details.

When you have finished the first draft of your article, ask a colleague, academic or knowledgeable friend to read it and make suggestions about how it could be improved. No first draft will be perfect, and the insights of other people could make a great deal of difference to whether or not it is accepted for publication. Go through it thoroughly time and time again, checking that it flows well and that there are no non-sequiturs. Then read it through for typos and check your grammar. You may think that the spell check function will alert you to typos, but it doesn’t. That’s because you may have typed ‘shod’ for ‘should’ for example, and ‘shod, is a word so the error would not show up in the spell check.

If you have a tutor who is a native speaker of English, ask him or her to read your article and ask whether you have made any mistakes with your English and grammar. This is particularly important for non-native speakers of English. Many journals do not look favourably on manuscripts that are written by people who use English as a Lingua Francs (ELF). While this might seem unfair, native English speakers are easily irritated by articles written in ELF. It’s always best to have a well-educated English native speaker read your article before you submit it for publication.

You should be familiar with the style if the journal you are hoping to be published in. Go to a university library and read back copies of it or subscribe to it. Try to follow the style in your own article. Knowing how to write an article for the journal will help you on the path to getting it published.

Don’t be too disappointed if your article is rejected. Read the editors comments carefully and learn from them. Remember that most articles are rejected, and don’t take this to heart. Your motto should be “If at first I don’t succeed, I’ll try, try again.”

Many non-native speakers of English find it difficult to write fluently in it. Prepositions are often confused as are the definite and indefinite articles and their usage. English spelling is often a problem too as English spelling is not phonetic. Don’t despair, though, because help is at hand.

We have a comprehensive writing and editing service which is completely confidential. We can simply proof read or edit your work, or we could write your article for you. You can learn from this and no one will know that you did not write the article yourself. Technically this is not plagiarism as we have written it for you and given you permission to use it. It will not have been published elsewhere.

Why not contact us and avail yourself of our fully professional writing and editing services now?

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