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Writers FAQ

Learn how to take orders on Studybay by clicking here

Pros of working with StudyBay:

Online Academic Exchange Platform StudyBay allows you to work with Students directly, without overpaying intermediaries. You can set the prices for your work yourself. Your rating will rise as you complete more assignments, and as long as the quality of your works is good, your income will increase as well!

 

1. Registration and Accreditation

I want to work as a Writer
Firstly, you must complete the registration. Secondly, fill the profile section with your personal information. A request for accreditation will be formed, and you'll have to wait until the Administration approves your request. Then you'll be granted full access to our order database.
Which country are you based in?
We are not an agency – we only do the platform maintenance so that Students and Writers can reliably communicate. You don’t need to visit our office because all work is conducted online.
How do I register and pass the accreditation?

Register  here

We require high qualifications from our writers. This also means that all your personal details must be authentic: your name, telephone number, degree level, and your date of birth.

To gain access to order database and placing bids, after your register, you must pass the accreditation. It's a small test which confirms that you are familiar with rules of conduct on Studybay. If you have any questions – you can contact our Service Support. 
After you pass the test, don’t forget to fill out your qualifications in your Profile and Settings sections.

 

2. Working on an order

How do I search for orders?

To search an order you need to enter title keywords and specify the discipline and type of paper. Tick the option “Without Bids” to view all the orders that currently have no bids.

Filter by price and deadline to narrow down the search results:

  • Click on the price to narrow down the search results based on Student's budget
  •       
  • Click on the deadline to narrow down the search results based on Student's specified due date.
  •    
  • When filtering by cost or deadline, the orders will be sorted chronologically starting with the orders with the closest deadlines. In this case, the orders displayed first will have a set budget, and those below them will not have a budget set by the Student &ndash, which means that the price is negotiable
How do I get more information about the orders?

All Information regarding orders will be sent to your email 3 times a day (9 AM, 3 PM and 9 PM, +3GMT). We'll send you a list of new orders based on the information in your profile (disciplines and paper types). You can change the subscription options in your profile settings.

You can see the complete list of orders by clicking the Assignment Search button.

 

How do I upload a completed assignment?
You need to click the 'Attach File' button, located in your comments section, below the assignment specification.
How do I abandon an order?
To abandon an order, send an email to {|%s} with your assignment ID, and your reasons for abandoning the assignment.
How do I make a bid?
Go to an order you are interested in and click on Place a Bid button located on the assignment page. Enter the price you're willing to work for and any comments in corresponding fields.
How do I hide my bid?
The bids are hidden automatically from all other Writers and are visible only to Students.
How do I leave comments?
To leave comments, you must first place your bid. After you have placed a bid, you can leave comments for the Student below the assignment info.
When do I receive payment for a completed assignment?
The Student makes pays for an assignment when choosing a Writer. The money will be put on Hold, on their account balance until the final version of the assignment is uploaded. After it has been uploaded, the 20-day warranty begins. During the warranty period, the Student can make requests for corrections, and the Writer is obligated to correct and improve the assignment. A Student's request for correction must still be within the assignment specifications. After 20-day warranty period, the withheld funds will be transferred to the Writer's account.
How do I withdraw funds?
You can withdraw your funds using one of the following methods: Paypal, Payoneer, or a direct transfer onto your bank card. You can choose your method when you make your first withdrawal request.
How long does it take to withdraw funds?

Requests for withdrawals are processed after 3 working days have passed since the filling of the requests. After approval, the requests are filed to the payment system of your choice to finalize the transaction.

How much is the commission?

We have a regressive commission on Studybay: the more money you've earned in 6 months, the better commission rates you're going to have.

Your commission is calculated from your semi-annual income:

  • 0−300: 12% commission;
  • 300−1000, 10% commission;
  • 1000−3000, 8% commission;
  • 3000−7000, 6% commission;
  • 7000−15000, 4% commission;
  • above $15000 - 2% commission.

Remember: when you enter a bid - you enter the amount you're going to receive after the commission is deducted.

How does rating work?

On Studybay, writers are ranked by clients on a 5 point scale. An average value is a decimal number and is used to form a rating. A rating of a writer indicates an objective evaluation of their performance, and include such factors as time the orders take, the amount of time it takes for the writer to respond to the clients, number of refunds issued for their orders, and reviews given by clients. Each writer’s rating is recalculated daily and takes the last 150 completed orders into account.

The following factors affect a writer’s rating positively:

  • Positive reviews by clients
  • No delayed orders
  • No refunds issued for the orders
  • Confirmation of work halfway to deadline
  • High percentage of confirmations when taking new orders

A writer’s ratings and bids are the most important factors for the clients when deciding on their writer, so it’s very important for the writers to fulfill the orders in time and provide high-quality papers.

If a writer has less than 5 completed orders, they’ll receive a “New Writer” tag. Their rating will be calculated and will become visible only when they complete 5 orders. In order to maintain the quality of our service, new writers have following restrictions:

  • they’re unable to upload files to the orders in auction, before starting their work on an assignment
  • they can’t work on more than 4 orders at the same time
  • restricted access to the forums

Rating formulae

A writer’s rating is calculated using the following formula:

r=∑ki=1αixiÕªi∑ki=1αiÕªi−∑nj+∑pmÕªÕª

where

  • ris a writer’s general rating.
  • kis the number of latest orders used to calculate rating, set to 150by default. If a writer has less than 150orders, this value is equal to the number of completed orders.
  • xiis a user’s rating of the completed order i
  • αiis a complexity coefficient of the order i
  • Õªiis a coefficient of time of an order i. It’s used so that the newer orders would affect rating more than older orders. For the last 40 orders this value is equal to 1, then decreasing linearly to 0.5 for orders 41-100, finally linearly decreasing to 0.005 for orders 101-150.
  • njis a set of additional negative factors decreasing a writer’s rating
  • pmis a set of additional positive factors increasing a writer’s rating

If the result doesn’t fall into a range between 1 and 5, it gets a value of 1 or 5, whichever is closer to the result.

Rating calculation for the order i(xi):

First, a base rating xiis calculated. There are two possibilities:

  1. A client rated a writer’s completed order. In this case, base rating xiequals the rating given by the client.
  2. Warranty period has expired, but the client didn’t rate a writer’s completed order. In this case, base rating xiequals 5(by default).

Then, base rating may be modified by coefficients due to negative factors:

  • Order completed after deadline: xi=xi−0.5
  • Writer didn’t confirm working on the order halfway to deadline: xi=2(there are two exception cases: if the writer didn’t confirm due to a valid reason, has taken the order back and carried it out; or if the writer has already uploaded the final paper and the order is completed)
  • A refund has been issued for an order:
    • A full refund (100%) to the client: xi=1
    • A split between a client and a writer: xigets a value between 1.0and 4.5, depending on what percentage has been refunded to a client
    • The order is 100% credited to the writer: xi=4.5

A complexity coefficient of the order i(αi):

A complexity coefficient indicates the complexity of a completed order and is tied to order price. To prevent any abuse of the rating system, all orders priced less than $5 will have a complexity coefficient close to zero. The coefficient will then increase up to 0.9 for orders costing up to $40. The orders priced more than $150 are considered very complex and their complexity coefficient equals 1.5.

Additional factors that modify order complexity:

  • A user rating set by a client has more value than the rating set automatically (see rating calculation above). If the user rating for an order has been set automatically, for this order i=i⋅0.7
  • If a writer has completed an order marked as "premium", for this order i=i⋅2

Additional positive and negative factors (njand pm):

Additional positive and negative factors may be applied to a calculated rating if:

  • a writer often refuses to take new orders after bidding and being hired (more than 30%): minus 0.5;
  • a writer confirms more than 95% of orders when hired: plus 0.1;
  • refunds has been issued for more than 20% of orders completed by a writer: minus 0.4;
  • a writer has more than 20% delayed orders: minus 0.4.

Top Writers

On Top Writers page, the writers are separated by their field of specialization, based on general rating and the number of completed orders in a certain discipline or field. Each field has its separate top writers board. A writer’s position is calculated using the following formula:

Θ = f(Φ,Ψ)

where

  • Φ- is a writer’s total rating
  • Ψ- is a number of orders completed by the writer in a given discipline.

A writer is positioned on the top writers board for a certain discipline, if they have completed orders in that discipline, or have set it as their field of specialization. Writers tagged as “new writers” can also appear on this board if they have completed orders in that disciplines. If a writer hasn’t indicated a certain discipline as their field of specialization and they have no completed orders in that discipline, this writer will not appear on the top writers board for that discipline.

 

3. Problems

A Student has left a poor review
You can petition a review in the Reviews section of your profile screen. If a review is false or offensive, the Administration may edit or delete it.
How long does it take for the Administration to process a petitioned review?
The petitions may be processed for up to five working days.
How do I make a complaint against a Student?

Send your assignment ID and the description of your problem to {|%s}

 

I am not satisfied with the result of a complaint

If you are not satisfied with a refund, to send an email to [email protected] and give legitimate reasons to why you do not agree.

How long does it take to process a complaint?
The Requests for refunds and recalculations are processed by the Administration in up to five working days depending on the complexity.

 

4. Writer

How to take on an assignment from the auction?
You must place a Bid: open the assignment page and click 'Place a bid' button.
How do I learn I have been chosen as the Writer for an assignment?

If you have been selected as a Writer, you will receive a notification by email. You will have to confirm that you're willing to start working and will complete the assignment within deadline. The order status will then change to 'In Progress'.

If you opt out of work or do not confirm it within 12 hour period, the assignment will automatically return to the auction.

What can I do to get more assignments?

In order to get more orders and to become a successful Writer, you can take a few simple steps:

  • Please provide your portfolio. Fill your profile to ensure that the Student has information about your professionalism and qualifications.
  • Improve your rating. Please remember that the rating is not only given on the basis of completed orders (earned money), but also on the basis of Student feedback, therefore, try to provide better papers in due time. This will help you build your reputation on Studybay
  • Place more Bids. If customers tend not to immediately choose you, try lowering your prices;
  • Please explain why you're the perfect Writer for the assignment. In addition to giving your price be sure to write a comment on why the Student should choose you.
  • Work with enthusiasm, pay attention to details. Place all the instructions carefully and plan your writing together with a Student.
  • Do the assignment efficiently and respond to the Student’s questions quickly. Do not ignore Students trying to contact you.
  • Configure your automated notifications. You can set up automated newsletters in your profile. These newsletters will tell you about the new orders that suit your quialifications. The newsletters are delivered to your address three times a day.
  • Perseverance will help you find a good assignment. Even if a Student didn’t choose you, don't give up - every day hundreds of different Students place new orders.

 

 

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