Case Study Report For Tyrrells Potato Chips Marketing Essay

Tyrrells POKER CHIPS has had a big success in Britain since 2002. In 2002, Will Chase find a very good production way for the special chips of Tyrrells POKER CHIPS. 8 years later, Tyrrells Potato Chips has drawn a lot of supporters. Tyrrells Potato Chips also maintained its profit boost the 8 years. Inside the report, I am going to look for the simplest way for Tyrrells POKER CHIPS to develop clients without either changing or dropping the perception from it products from the Herefordshire farmer. I will give a online marketing strategy and some activities to build up the permanent customer relationship. I'll try to explain the success of Tyrrells Potato Chips in a declining potato sharp market. I am going to also explain the relationship marketing of the declining potato sharp market and I will finally try to give a plan for Tyrrells POKER CHIPS for its marketing communications tools to develop clients.

How to develop and expand its customer bottom part between customers from the bigger social marks, without either changing or dropping the perception than it products coming from a Herefordshire farmer?

I have start to see the website of Tyrrells Potato Chips and learned the process of the production of the potato chips. The success, for Tyrrells POKER CHIPS, I believe is the lasting development of the potato chips. Will Run after has found the best dirt, the best weather to develop potatoes. He also recognizes the expertise of earning the healthiest chips. Meanwhile, he gets the cycle system of earning use of the used drinking water. This is the most attractive things for the customers. You are that the chips are specially made, in a far more flavor and better way. The other the first is that Tyrrells POKER CHIPS has the ecological development plan. The complete process of making seed to food all gets the sustainable concept. Since people have become increasingly more interested in environmental coverage and sustainability, lasting development of a company is a very good example to appeal to more customers.

From the above mentioned discussion, I have an idea which will Chase will get a destination to develop potatoes. This place has the same conditions just as Herefordshire farmer. Then there are nice weather, normal water, soil and nearby facilities that can help Tyrrells POKER CHIPS to deliver. There are lots of places in Britain that has nice weather for crops. There are many ways for the best places. First of all, find the area that can increase the same potato in Tyrrells POKER CHIPS. Will Chase will get Tyrrells Court Farm, so he can find another Tyrrells Courtroom Farm. That is quite possible. Subsequently, there will vary varieties of potatoes, so to find a place that can increase another kind of potato, and can make the same effects as Tyrrells Potato Chips is a very good choice. That is also a means for Tyrrells Potato Chips to build up more different products.

If we use the first way of find another Tyrrells Judge Farm, Will Chase can setup another Tyrrells Courtroom Farms in every Britain or other countries. This method is called the duplicate of Tyrrells Court Farm. So the development plan of Tyrrells Potato Chips is to replicate the same method in the town. For instance, after in depth research and test, Will Run after find Tyrrells Judge Farm NO. 2 in a location in Britain. The first rung on the ladder for him to do is make an effort to promot for the products in your community and do a general market trends. If the marketplace test is good, then he needs to try to create the factory and at the same time set up new stores in the local places. The growing procedure for the stores and the manufacturer is almost like Tyrrells Courtroom Farm and its own nearby stores. That is like the backup of the complete function in London, and you will see more different locations.

If Will Run after use the second method, there will be more risks. He must spend a lot more on research and development of services. The challenge will be find the same potato seed and the nice growing environment and at exactly the same time keep the traditions of healthy and sustainability of Tyrrells POKER CHIPS. But this technique can provide more fresh suggestions to Tyrrells POKER CHIPS. New ideas can have more influences on development of Tyrrells POKER CHIPS. This is also workable, especially in other countries. Because different countries has different growing environment for different potatoes. This technique can help Will Run after setup some new parts in places with different weather, soil and environment.

The above two methods can be utilized together. This can maintain the customer of wealthier and old customers. I would recommend that Tyrrells Potato Chips should use tailor-made online marketing strategy to get more high communal course customers. Tailor-made strategy means that for different big customers, if indeed they order a certain amount, there can special chips for them. This may boost the interest of high class customers. Teenagers and the ones middle-aged people love to show themselves and become different. This tailor-made strategy is a good way to get more customers, not only old and wealthier people. If the theory can attract those to learn more about Tyrrells Potato Chips, they will like to eat Tyrrells POKER CHIPS because Tyrrells POKER CHIPS show their special social status, their care about the environment and their value their health.

What specific sales strategy and composition might 'Tyrrells Chips' make use of eventually, to further develop long-term customer romantic relationship and equally long term value with its customers?

No subject what sales strategy Tyrrells Chips choose, one important things is find the right market and discover the right customers. At this time Tyrrells Potato chips has mainly old and wealthier customers, and to be able to extend customers, the high social category is a target. The tendency of a wholesome and lasting Tyrrells Chips is right choice. The history of poker chips have show the life span change of British isles people. People love the flavor of poker chips. But later they found it detrimental. Potato chips make people become fatter and fatter. Fatness becomes a significant problem for people, either old or young. As edited by BBC, the craze for healthier potato chips and crisps is the near future way for poker chips industry (online).

The resources of healthy and ecological potatoes are fixed by deciding on the best place as the Tyrrells Courtroom Farm. Use the same creation method or come new methods, the products are ready for customers. Later is the problem of sales and marketing team. The key for Tyrrells Chips is to develop long-term customers and keep good romance with them. Thus It is suggested a romance marketing for the old customers and tailor-made marketing for new young and middle-aged customers.

Tyrrells Chips is a higher brand. People buy its healthy and lasting products as well as the services. Thus the branding activities tend to be important. Thus in sales and marketing function, marketing could be more important. Below will be the simple sales and marketing composition for Tyrrells Chips. In a region, there may be one Farm provide potatoes, and various retailers or supermarkets that sell Tyrrells Potato chips. Marriage marketing team is designed for the retention of old customers and adding more clients. Tailor-made online marketing strategy is for expansion of new customers. Romance marketing and tailor-made marketing should work tightly with one another, because as pointed out in book Marriage Marketing for Competitive Advantage- earning and keeping customers, the recommendation of clients from old customers are very important and the partnership marketing sits more on the old customers.

Sales team and support team are for the direct communication with customers.

One Region

with one Farm

Relationship Marketing

Tailor-made Marketing

Sales Team in various stores or different channels

Support Team including service team

Relationship marketing is a method that can increase 50% customers without increase budget, relating to Laura Lake (online). Nowadays increasingly more companies are competing with each other to win more customers, but not all of them try to preserve their customers. Customers give up buying the products because they felt the purchase price was too high or unfair, that they had an unresolved issue, they had taken a competitors offer, or they left because they believed they aren't cared (Laura Lake, online). Thus they are the tips for Tyrrells Chips to keep up good romance with the old customers. Also, old customers can also bring clients to the company and also become fans of Tyrrells Chips. It is almost like the mode of Amway products, however the real business is not the same. In this way, there will be more and more old and wealthier customers.

Tailor-made marketing is new marketing method. Mars is an extremely big chocolate company. It gets the tailor-made service for different customers. For instance, Mars provide big corporations with special design candies for just about any use or marriages of different people. People can design by themselves or maybe choose a few of the designs. The result is that Mars has really placed the high social class customers. These customers include some big companies and a lot of people from a higher social class. Tyrrells Chips can also use the same methods. Healthy and lasting chips remain the topic for Tyrrells Chips, but people can make different healthy and sustainable way of eating potato chips. Each shop can start the tailor-made service stop and present ideas to different people. At the same time, e-marketing is crucial. Since mobile phone and internet are the main tool for young and middle-aged people, to work with e-marketing is a nice choice.

Relationship marketing, tailor-made marketing and a team with good service is my suggestion for the sales strategy and sales framework for Tyrrells Potato chips. And this is a good way to keep old customers and development new long-term marriage with different customers.

3. Critically measure the success up to now of 'Tyrrells Chips' in a declining potato clean market.

In the annals of poker chips, it is the cause of overweight for people. Since 1950's, people became interested in this type of petrol food. Each one of these years, folks have found this resulted in obesity. And modern times people become not like poker chips because of health issues. Young people are very influenced by poker chips and old people also. Walkers are today's market leaders in the united kingdom, with sales topping an amazing 180million (BBC, online). But after the crazy of chips, people become recognized the importance of health. Thus since last decade, there was a declining in poker chips market. But the trend for potato chips is always healthy.

Will Chase succeeded because he has take the chance to develop individual and general public healthy poker chips.

Firstly, the potato chips created by Tyrrells Chips is healthy. Will Run after has the best farm to increase the potato seed. The very best weather, the best land, the best people care for the crops. Then Will Chase has the most practical way to produce chips. His process was only to cut the potato thicker such that it retained more potato flavor, kept its natural juices and natural starch. In the frying process the chip assimilated much less essential oil so produced a more healthy product. Finally, because of the next to distance between customers and the plantation, these chips are the fleshiest. This entire process has made sure the healthy potato chips. And Will Run after has made this recognized to every customer, thus it is quite popular among customers.

Secondly, Will Run after has the sense of an lasting company development. Will Run after quite concern the ecological development. He gets the circuit system in the farm to make good use of some used things, like garden soil, water, etc. All these chips are hand-made. This helps you to save the of machines, which is quite sustainable. At the same time, Will Chase organised many activities with different customers to promote the idea of ecological development (see from the website of Tyrrells Potato chips). Will Chase make people feel the importance of protecting the earth.

The biggest success of Tyrrells Potato chips, I think, is the right marketing way - romance marketing. Will Chase has drawn the wealthier and old people. These customers are very loyal with their brands. Since old people are fascinated, young people will feel similar to it. Will Chase also has the long-term customer strategy. To develop Tyrrells Potato chips is also a long-term thing. Thus Will Chase try to keep all the old customers and try to develop more customers through these customers. This romance marketing really helped Tyrrells Potato chips to be high-end brand with a very good notion, healthy and ecological. This sort of marketing cause less overall but receives a lot more effects.

However, more and more chips companies are rivalling for the healthy potato chips market, and some of these also produced some new brands. Will Chase should be quite clear about the fast decisions he must take. Because you will see increasingly more healthy and sustainable chips created by other factories. Tyrrells Potato chips likewise have developed different tastes to meet different customers' needs. Tyrrells Chips does well right now, with different preferences and different deals. The next phase for Will Run after to choose is to get the right record for Tyrrells Chips, not just growth of customer. To keep a long-term romantic relationship with different customers is a lot more important.

Tyrrells Potato chips' romance marketing and its own importance

Tyrrells Chips succeeded in providing healthy and ecological potato chips to the band of wealthier and old group, and this success is because of the partnership marketing.

Relationship marketing was first defined as a form of marketing developed from immediate response marketing campaigns which stresses customer retention and satisfaction, rather than a dominant give attention to sales deals. (Wikipedia) Quite simply, relationship marketing concentrates more on the long-term value of customers. And by using the customers, they can expose more and more customers. It really is reported that companies can increase their 50% sales through the long-tern customers. And at the same time they don't need to include any cost with their products.

The declining of the potato chips market through the recent years. People are seeking some ways of new potato chips. Traditional mass production of chips cannot meet the needs because people think that machine-made chips are fat, oily rather than healthy. Produced in higher quantities chips aim at the common majority of people, thus to use a general online marketing strategy is Alright. But Tyrrells Potato chips has the concept of healthy from seed to product, thus it is special for a few group. And since Will Chase is very focus on ecological development, Tyrrells Chips in fact is a high-class potato chips. Overall, the merchandise orientation of Tyrrells Chips thus needs a special marketing. Romance marketing is an excellent choice.

Firstly, relationship marketing for Tyrrells Chips can give Tyrrells Potato chips a higher-level brand. When customers get to know Tyrrells Chips, the first impression is the fact that Tyrrells Chips is very not the same as other potato chips. Tyrrells Potato chips is healthy from seed to product, Tyrrells Potato chips is hand-made, Tyrrells Potato chips is sustainable since it has the lasting development system. And the most crucial is the fact that Tyrrells Potato chips has wealthier and old customers. In other words, when old and wealthier people praise Tyrrells Chips, Tyrrells Chips is in fact very good. This is very useful when Tyrrells Potato chips want to expand its customer to another group.

Secondly, customers' recommendation shows the super quality of Tyrrells Chips. Amway gets the traditional direct marketing strategy, and only people who know gets the usage of its products can purchase their products. Thus Amway has a good reputation among customers. Consider, if your buddy strongly recommend a product to you, and you really are in need. Will you buy it? The answer is YES. That is also the same with Tyrrells Chips. In 5 Steps to Relationship Marketing Success, the core for the partnership marketing is to set your brain at your visitors, and as a specialist, give any services or consultancy to your customers to meet their needs. In other words, services in relationship marketing is quite important. That is also why the majority of the sales representatives would like to keep a good touch with their key customers. Because keeping good relationship with old customers can bring more business. That is also the basic principle of develop clients based on your 20% key customers.

5. New marketing communications tools that can help extending customers for Tyrrells Chips

There are many new marketing communication tools to choose. But for Tyrrells Potato chips, the online marketing strategy is marriage marketing and tailor-made marketing, thus the tools cannot like the traditional tools, like magazines, Television, internet, etc. and there cannot so significant advertising. The brand new marketing strategy should also be lasting and use minimal media to attain the most effect.

Firstly, in order to attract more and more young and middle-aged customers, internet is crucial tool. Tailor-made services really can attract those customers. So to create the tailor-made service of Tyrrells Potato chips on some high-class websites, like some website, some personal on-line community for individuals from the same field. The key selling point of Tyrrells Chips is healthy and lasting, and approved by most of the old generations. Subsequently, there can be some on-line forums for customers to communicate with each other. That is a great way for old and new customers to communicate, which is also a good way to develop new customer. The website can enhance the number of long-term customers and form a good environment of moving the healthy and ecological ideas to newbies. Finally, there must be on-line satisfactory studies for customers. One way to preserve long-term customers is to provide more good care to them and have them for any advancements (Laura Lake, online).

Secondly, high-end periodicals is a selection. Since the aim for customers are high cultural class people, to publish some passages on some high-end newspapers will be very good. The content of the passages can be simply a nice-looking poster of Tyrrells Potato chips, some interview with old customers, or interviews with employees of Tyrrells Potato chips, or even an exclusive interview with Will Run after. Anything that can help visitors know the healthy and ecological of Tyrrells Chips can be used in the newspapers. For example, they can purchase one webpage poster from Financial Times, and the poster should be attractive and at exactly the same time expressing the healthy and lasting sense of Tyrrells Chips to the readers.

Finally, different occasions can help Tyrrells Potato chips to add more customers by the old customers. All these occasions can be created by one old customer with another new customer. For the proper execution of events, I've two ideas. The first form is DIY Chips Days. Since Tyrrells Potato chips gets the tailor-made marketing strategy, to hold DIY Potato chips Day is crucial. This event want to increase more customers by old customers. DIY Potato chips Day will appeal to more young people and middle-aged people with their families. Also, to learn the making procedure for Tyrrells Potato chips is also an excellent way to learn the healthy and lasting of Tyrrells Potato chips. This is a good solution to develop more and more long-term customers. Another form is to hold increasingly more sustainable events. Since the world is now more and more interested and care the global warming issue, to co operate with customers to work for the earth is a good idea. There are many choices for the sustainable events. Organize a professional reaching about the global warming, make a event of planting trees each day, plan an activity to pick up trashes on view air with students, work with any non-governmental organizations in their activities. The best way is to utilize different NGOes to organize more and more sustainable occasions. The primary is also present increasingly more new customers by the old customers.

Different marketing tools can have different results on the enlargement of customers. But the basic principle for Tyrrells Potato chips is that they remember about their healthy and sustainable guidelines. With this healthy and lasting principle, Tyrrells Chips can flourish in the enlargement of markets.

In conclusion, the true success of Tyrrells Potato chips lies in the ideas of Will Run after, healthy and ecological chips. Healthy has found the main craze of the potato chips development. Sustainable development has trapped the whole world's attention. Nowadays more and more companies and organizations are paying more focus on sustainable development due to global warming. The biggest success would be the relationship marketing and make an effort to earn the like of old and wealthier people. Wealthier and old people accept the potato chips, increasingly more young and middle-aged people will eat Tyrrells Chips. because old people will be more focusing on the fitness of chips. thus the later online marketing strategy for Tyrrells Chips would be easier. Tailor-made marketing and ecological events can help in attracting more and more long-term customers. E-marketing and mobile marketing can help branding to more and more viewers. However, since Tyrrells Chips is doing in a significant limited region, increasingly more competition will also look on this market. Because of this, this is merely the start of new chips age. Will Chase have to have more actions quicker and rightly so that no other competition can compete with Tyrrells Potato chips.

Relationship and tailor-made marketing would be a very good way for Tyrrells Chips to extend its customers and set up new market locations. And more and more young and middle-aged top quality people will become eating Tyrrells Chips.

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