Abstract:
The following newspaper explains the importance of information systems in E-business and the constraints of information systems on the E-business. The statement explicates different information systems found in E-business. Also the article provides advantages and restrictions of E-business and its resultant architectures. The dialogue in the paper is bound to the info systems architectures, Advantages, Constraints and does not include the strategies in it. (http://www. aeablogs. org/eakd/files/Zachman_s_Original_1987_Paper. pdf)
Introduction:
An Information system (IS) is a mixture of computing systems used in a organisation and the actions performed with them in order to support the company and also help in decision making process. In other terms IS is utilized to "collect, process, store, analyze and disseminate information for specific goal" (Turban 2008, pg 13). Information systems have large role in the implementation of E-business before decade. Due to the increased complexity in the designs and the amount of complexity in the systems (IT) applied to Online marketplaces are forcing E-business to utilize some logical structures of Information systems in order to make the design, efficiency and techniques look simpler and convenience. Information systems has not only provided the level of cost-effective alternatives but also helped in terms of human work force i. e. , combo of It and human participation reduced the chance of failures in E-business. For example EBay and Amazon are a few of the E-business organizations that are successfully using Information systems in their daily business activities. Information structures is a physical plan of the way the information assets in an group are arranges which include the physical designs of the complexes, hardware and other physical resources of the company. Information and Communication Technology (ICT) is another region of study that helps in control and copy of data and information electronically that is used for information system and also supplies the infrastructure for intra- and inter-organisational information systems. (http://www. turningcourse. com/ukais/isdefn. pdf) Below shown is the sample figure of the structures of a business.
The above shape illustrates the info infrastructure in an Online Flight Company. The picture also talks about the way the process for the reason that organization takes in their way of life. Whether running an airline or an air-port, the right information systems can have a critical impact in the operating costs, functioning effectiveness, and client satisfaction. Some of the potential features of Information Systems are:
- Combine resources and collaborate with the other person anytime, everywhere.
- Increase the efficiency and performance of people employed in a group in a number of locations.
- Effective decision-making.
- Reach global market effectively.
Information Systems in E-business:
In order to comprehend E-business, we should first learn this is of E-commerce. It is nothing but investing of products and services over electronic digital systems (Internet). While E-business targets the strategies, that gives more importance and the functionalities that evolve are established as potential top features of the Information systems in E-business. So, E-commerce is a subset of E-business (Wikipedia, E-business). E-business can be described as integration of business strategies, operations and technologies. Some of the application regions of E-business are Customer Romantic relationship Management (CRM), Business Resource Planning (ERP), Supply String Management (SCM) and Individuals Learning resource Management (HRM). The two basic strategies conducted over internet are business to customer (B2C) and business to business (B2B). For a highly effective and productive E-business, Information systems are incredibly vital. Information systems simplifies the business enterprise process involved, whether it is the orders, decision making, customer romantic relationships or the managerial issues (http://springerlink. metapress. com/content/ptgfbtkj67d8wwr6/fulltext. pdf?page=1). Information systems are trusted in E-businesses nowadays.
Electronic business is a broad area where IS can be used in many processes. IS are used in the orders, services and strategies in the E-business thus saying them as a backbone for any business process. IS architecture are well grasped however the conceptual standards of information systems for business process integration remains an open up methodology in terms of managerial perspective. A number of the features of E-business are:
- Worldwide Presence: One of the biggest benefits of promoting E-business online is its occurrence in the global market. For example, IBM was one of the original companies to adjust E-business in the areas of servicing customers and collaborating with different business business around the globe. Dell on the other side has an reliable business offering their products around the world through telephone and the web.
- Cost Effective Marketing and Special offers: Buy being in the global market on the internet permits the organizations to reach their customers at normal prices or even marked down prices as the center man costs are reduces in this technique. Advertising techniques like ppc advertising ensure that the advertiser only will pay for the adverts that are actually viewed. Internet affiliate marketing, is another approach where the individuals are directed to the mandatory business sites and subsequently these online marketers obtain compensations which benefits both the parties. Organizations involved with e-business have to work with cost effective online advertising strategies to their edge.
- Developing a Competitive Strategy: When you are on the online market, many organizations can analyse their data and develop a strategy to compete with other companies in the market with an effective strategy by using a few of the info systems such as ERP.
- Better CUSTOMER SUPPORT: Utilizing the CRM program has improves the customer service. For instance, on visiting a niche site there is a pop up windows that enables chat window. So the customer can clear any doubts that he has. Also by paying the merchandise cost online the customer may not have to leave their house in order to receive to product.
Disadvantages of E-Business
- Sectoral Limits: Among the major disadvantages of E-business is progress in some industries such as food industry for example. Customers do not need to buy food products particularly that happen to be unpreserved because they have a concern with contamination of the product. Likewise, various other sectors are large constructional instruments; Automobile and pharmacy are some of the industries that E-business has restrictions.
- You might not exactly receive what you think you have purchased.
- Security - A number of the ricks that a customer or supplier could face in E-business is the security. The customer faces dangers such as financial details, personal personal privacy and infections whereas the dealer face hazards such as infections and hackers.
But it is clear that the benefits of E-business outsmart its limits. Thus concluding that each business have to change their function of procedure and choose E-business for its success and global reach.
http://www. buzzle. com/articles/advantages-and-disadvantages-of-e-business. html
Information Systems Architecture in E-business:
Information systems architecture is in nothing but the organization development, system composition, tech support team, and product delivery mechanisms for a company information system. Information architecture explains the physical design (Hardware, Structures and software functions) involved with it. E-business uses many information systems to be able to improve their business effectively and successfully.
The information systems used in E-business structures are explained more descriptive in the following report.
Transaction Processing systems(TPS):
TPS supports the monitoring the orders and also cooling down, storing, finalizing and sub-categorizing the business enterprise transactions. The principal mechanism of the system is to provide the information needed by the business in order to run the business better. Generally information systems are designed within each practical area (Support systems, Exterior Systems) thus increasing its efficiency though proper integration of information systems. The following diagram explains the move of information on the list of function areas within the info systems through integration. Integration is an important aspect in TPS.
For example An E-business business such as eBay has many ventures and if an electronic payment is manufactured, the total amount must be either both withdrawn in one account and put into the other bill. In case there is a failure stopping transaction conclusion, the partially executed transaction must be rolled again by the TPS.
Management Information Systems (MIS):
MIS is the system or method that provides information needed within an organization. This information is employed in decision making operations and other important useful areas. It protects every single aspect of the business such as information, specialized information (sales reviews, analyst's information) in a company to resolve problems such as product costs, services and business strategies. Some of the features of MIS are:
- Procedures data into information.
- Directed towards middle managers.
- Information achieved is classified accordingly so that it is easy to investigate the data when found in decision making.
Executive Support Systems (ESS):
ESS is also known as as Organization Information System (EIS) that is mainly utilized by the senior level managers. At the top level management EIS helps strategic planning that may sometimes change the nature of the business process. The EIS information is normally Decision support system for the whole group that helps the senior executives to analyze and monitor the data in your choice making process.
Knowledge Management Systems(KMS):
KMS is a kind of support systems between top level and middle level management. KMS is nothing but additional personnel in organizations who act as advisors for mature and middle management. The idea of KMS is to help employees in the business to readily gain access to the documents, information resources and solution. KMS is also responsible for finding new knowledge for the organization and integrating it with existing knowledge.
