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Managing People And Absence Management Management Essay


Managing attendance at the job is recognised to be an increasing goal for everyone employers. Both short term and long term absences have a substantial impact upon the efficiency and sources of any business and the management of such absences can have a significant effect on both the company and the individuals who are participating. The target will be on Coleg Sir Gar and exactly how they deal with absence.

One of the main element difficulties facing organisations is how to control absence effectively to ensure that those who are genuinely ill are fully supported, and that the small minority whose absence is not health-related is deterred. UK legislation places a obligation on employers to guard employee health, security and welfare, in addition to which there are increasing expectations among staff of what employers should be providing in conditions of working conditions and benefits. Adopting an approach to sickness lack management that is both supportive of the sincerely sick which acts as a deterrent to the few whose absence is not health-related is difficult to achieve, but an essential aspect of successful management practice.

While nearly all absence is thought to be genuine and related to ill-health, a number of factors may actually have an impact on absence levels. Included in these are motivation, work levels and morale within clubs. Individuals perceive their are stressful - scheduled to factors such as overwork, heavy administrative loads and relationships within their teams. Many those who feel appreciated in their jobs are less inclined to take sick and tired leave as they appreciate that their contribution is important to their organisation. Other causes of absence include needing to take time off for domestic tasks such as childcare. Although most organisation have in place a policy associated with special leave targeted at coping with home emergencies, knowing of this leave will not look like high.

The presence and implementation of your good sickness absence policy can be an important first step to managing lack well. Ideally, an insurance plan should be obviously understandable and consider different factors behind lack and develop appropriate ways of working with these. It is also vital for an organisation to accept a certain level of employee absence can be an inevitable feature of working life. Appropriate support should be offered to employees who are absent and unable to help health reasons, and an insurance plan should essentially recognise that employees may sometimes have to be absent for reasons apart from health, and that this shouldn't be counted as sickness.


Absence is very expensive. The CIPD total annual survey 'Lack Management' 2009 was based on replies from 642 employers in organisations employing a total of more than 1. 9 million employees. The common cost of absence per staff per season was 692, which really is a moderate increase from the prior year's number of 666. The twelve-monthly cost of lack, as last year, is highest in the general public sector, averaging 784 per staff per season; however, this represents a decrease from the previous year's physique of 906 per staff per year. Production and development employers recorded another highest cost at 754 per worker per year, a slight show up from the shape for the year before of 759. Lack costs among non-profit organisations also fell slightly to 698 from 741 per staff per season. Private services organisations recorded the lowest gross annual lack costs, averaging 666 compared with the prior year's figure of 663. For an organisation with 1000 employees, this is nearly three quarters of your million pounds per calendar year. But immediate costs are just an integral part of the problem. Absence disrupts production, businesses, customer service and morale. Organisations have to invest extra money on temporary cover or overtime as a result. And unchecked absence can lead to bad feeling, issue and disciplinary action, including dismissal. And this can result in tribunal hearings, and even reimbursement payments, if organisations are unable to demonstrate they have acted rather.

Why measure absence?

A key element of managing lack effectively is exact way of measuring and monitoring. An organisation must evaluate if it has a difficulty with lack, its degree and the ultimate way to deal with it. Only 41% of employers screen the cost of employee absence, a figure which includes remained low over the last couple of years. Employers should collect and use data to identify particular patterns of absence and underlying triggers, for example, the management design of a particular supervisor or an increase in workloads. Additionally, it may provide evidence of how absence effects on the bottom line and why it is worth investing in an efficient absence management programme.

There are a number of measures you can use to assess absence, each which offers information about different aspects of absence. You can find two aspects to absence in Coleg Sir Gar:

1. Total time lost 2. How that time is allocated.

Total time lost

This is the crudest solution and the one used frequently. To compute this, the total quantity of days that may be worked in the organisation is added. Then your number of times that were lost credited to lack are deducted and portrayed as a small percentage of the total. In a sense, this is the price of the 'extra people' that the organisation has to use purely because of absence. For instance, an organisation of 1000 people who have an lack rate of 3. 5 per cent has to utilize 35 more folks than would usually be necessary, just to cover the absence.

How that time is distributed

Many organisations only gauge the total time lost. Yet this amount can identify several quite different problems. Inside a department of 30 people, an lack rate of 3. 5 per cent could derive from one individual being away for yearly with a long˜term disorder, without other absence in the team, or it could derive from everyone taking smaller amounts of your time off. Or it might result from a few people taking quite long absences. Before you can define the challenge, you have to ask:

Who is being absent?

How often are they being absent?

How long are they being absent for?

Bradford Factor

The Bradford Factor recognizes persistent short-term lack for individuals, by measuring the amount of spells of lack, and is therefore a useful measure of the disruption triggered by this type of absence. It is computed using the solution:

S x S x D

S = variety of spells of lack in 52 weeks used by an individual

D = quantity of times of absence in 52 weeks taken by that individual

For example:

10 one-day absences: 10 x 10 x 10 = 1, 000

1 ten-day absence: 1 x 1 x 10 = 10

5 two-day absences: 5 x 5 x 10 = 250

2 five-day absences: 2 x 2 x 10 = 40

The trigger points will differ between organisations. As for all unauthorised absence, the underlying causes should be determined. So should we make an effort to manage absence? After all, if someone is sick, they are ill. The answer is that people should. And there are several known reasons for this. Stopping theft of working time. Some people do take unauthorised time off for no reason other than personal gain. These people are stealing. These are stealing off their employer, because they are being paid for work they aren't doing, and they are putting unfair extra focus on to their fellow workers. Stopping this robbery of their time is a specific moral and legal essential.

Some people take time off because they are having issues. This can be an individual problem, or an issue affecting someone near to them. By investigating the absence, managers can find out about such problems. Oftentimes, the organisation will then be able to offer support to the worker. In the long run, this will reduce absence and help the worker. Some people devote some time off because of stress or unhappiness with work. It's very likely these problems will be affecting performance generally, quite aside from affecting attendance. Looking into the lack may reveal such problems and enable the manager to address them, resulting in better performance on the whole and less lack.

There must be no question of wanting to coerce somebody who is genuinely and unavoidably ill into arriving to work. However in this case it continues to be important that the organisation knows the facts and so is able to plan its response accordingly. The sick worker may well undergo unnecessary extra stress and anxiety if he or she is uncertain how the company views the condition. Directly confronting the condition, and being clear about the organisation's frame of mind to it, will not only help the company know very well what it has to deal with, it can help the employee package with the illness, too. Confronting and talking about lack not only helps the organisation, it helps the absentee.

What causes lack?

First, the sources of absence should be looked at to provide information into the challenge and to demonstrate the areas where insurance policy has an affect. Research shows that the causes of absence fall in to the following four unique clusters:

The general health and lifestyle of employees and its own effect on attendance at work has been a popular topic for research. Practically all studies demonstrate a clear hyperlink, for example, between smoking and increased absence. Similarly research shows a strong link with high liquor use and absence. For a proportion of employees there is a strong direct romantic relationship between absence and illness, but for others nonmedical factors are similarly important. Absence management polices need to discriminate between those who find themselves unavoidably absent credited to illness and those whose health is influenced by factors over which the employer can have some influence. Employers who can support health education programmes which promote more healthy lifestyles and activities such as providing healthy foods at work, stimulating exercise and assisting those who want to stop smoking will all take advantage of the improved health and wellness of employees and reduced personnel sickness rates.

Some aspects of the working environment impact the wellbeing of personnel. Research into how work is organised shows the value of team working with lack being lower where people work in small collaborative groups. Absence can also be a means of avoiding areas of work that are psychologically demanding or stressful. The long hours culture also offers an adverse impact on absence. A solid link is available between those who regularly work more than their contracted time and both subconscious and physical sickness levels. Management activities such as team working, awareness of health and safe practices issues and discouraging the working of increased hours can all help reduce the negative impact of the factors.

How employees feel about their working lives has been shown to be an important effect on attendance. Research has exhibited that organisational dedication has a directly beneficial effect on lack and through this to business benefits. The major impact on the creation of this dedication has been recognized as the line manager and the quality of their romantic relationship with their staff. The delicate handling of change within organisations, often in the hands of collection managers, is also essential as various top features of the change process are associated with deterioration in employees' health. Included in these are uncertainty, insufficient control, role ambiguity and job insecurity which can lead directly to reduce physical and mental health. Stress and absence are generally also been shown to be related, although in the field of research the definition of stress is problematic and whether it will it be thought to be mental health or as some physiological symptoms has not yet been fixed. Profession satisfaction is one of the more powerful predictors of absence behaviour. Lack is higher among those expressing dissatisfaction using their careers. Among those who have marketable skills and are often absent the probability of them resigning is high. A link also is present between resigning and attendance behavior. People that have poor attendance information will express an goal to leave and there is research that people that have high lack rates are indeed at a larger risk of giving.

What regulations need to contain?

Good insurance policies should clearly define the tasks and duties of key factors such as range managers, senior managers, the HR function, the occupational health function and the individuals themselves. They should also establish methods to ensure that each case is cured just as and this standardised home elevators absence is accumulated. The first step to managing absence effectively is to make certain you have a policy set up that helps your organisation's business targets and culture. Legislation requires employers to provide staff with home elevators 'any conditions and conditions associated with incapacity for work scheduled to sickness or accident, including any provision for unwell pay'.

Effective absence policies must spell out employees' rights and commitments when taking time off from work scheduled to sickness. The insurance policy should:

provide information on contractual sick and tired pay terms and its romantic relationship with statutory sick and tired pay

outline the process employees must follow if taking time off sick - covering when and whom employees should notify if they are unable to attend work

include when (after how many days) employees need a self-certificate form

contain details of when they require a fit be aware from other doctor

explain that alterations may be appropriate to assist the staff in time for work as soon as is practicable

mention that the organisation reserves the to require employees to attend an examination by a company doctor and (with the worker's consent) to obtain a report from the employee's doctor

include procedures for return-to-work interviews as these have been discovered as the most effective intervention to control short-term lack.

Sickness absence insurance policies are put in location to manage sickness lack. Staff are expected to maintain a reasonable record of attendance. However, the goal is to balance the sensitive nature of specific sickness and sick health against its must achieve its targets. As a caring employer, the goal is to assist employees to maintain or regain good health. It is vital that the methods be completed with tact and awareness and a realisation that the management of attendance is the joint responsibility of the range manager and the individual employee. Human Resources (HR) will be accessible to guide and support collection managers and their employees. Employees may be wanted to consent to be analyzed by the occupational doctor or nurse also to consent to allow Occupational Health to give a medical statement. Employees could also send themselves to Occupational Health. If a worker fails to comply with notification or qualification procedures or elsewhere abuse the procedures, the disciplinary treatment may be used. The insurance plan and method that apply are:

This policy and associated technique incorporate the following principles.

Good faith

The policy and procedures will be employed to all members of personnel in a steady manner and without discrimination.


Any action used will be reasonable and necessary. Associates of staff involved are entitled to be read with courtesy and admiration.


Information relating to sickness absence is only going to be shared with people who have a need to know.


If issues of attendance arise within these procedures and a formal way is required to offer with them, a member of staff will be entitled to be along with a trade union agent or with a work colleague.

Accepting absence as inevitable and inevitable within an company creates a culture of poor attendance. This highlights the critical role of professionals in communicating obviously the organisation's expectations on attendance. Without positive action you'll be able to have a culture where absence is just accepted as uncontrollable, or in the worst scenario, seen as entitlement to extra leave.

Overall, it is clear that handling absence is complicated, and a successful approach must require a mix of elements that successfully support those that are genuinely unwell and deter the small minority of those that are absent for non-health-related reasons. Range managers are fundamental in terms of putting into action the policy, nonetheless they must be effectively supported by other areas of the company, such as mature management, the HR function and the occupational health function. Further, it is important for line managers to achieve the right balance when controlling sickness absence, also to figure out how to tailor their approach appropriately. For instance, in conditions of the consistency and type of connection with individuals during long-term sickness absence, what is right for a few individuals might not exactly benefit others, who may want pretty much frequent contact? Hence, it is up to line managers to get the appropriate balance between what's regarded as intrusion and support.

Communicating the objectives of any attendance coverage clearly to all staff members is vital. An insurance plan which is to be credible and successful needs to be understood throughout an company and applied regularly and fairly. An individual's case of sick and tired absence, depending on length, can require activities from various individuals and services like the line manager, older professionals, the HR function, the HR Business Spouse, Occupational Health Services and the Employee Assistance Service provider. For an attendance insurance policy to be effective in practice it is vital that the respected tasks of the individuals and services involved in managing situations of lack are described. This ensures that cases are taken care of systematically and proficiently. At any point in an absence it should be known who's responsible for every aspect and what outcomes should be expected. After the areas of responsibility are defined the techniques to be employed have to be set up. This makes sure that each case is cared for the same way, that similar solutions are used and standardised information accumulated.

Word Matter excluding referrals: - 3, 090

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