Toyota is a globally recognized automobile supplier. It really is one of the top vehicle mobile manufacturers in THE UNITED STATES. Love, integrity, and invention are factor of great importance at Toyota. It really is an innovation leader in the industry, and well known for its philosophy of management its mass market hybrids. Toyota is providing diverse fall into line of vehicles around the globe. The integrity, advancement and enthusiasm are long beyond the automobile manufacturing; this affirmation by Toyota is guaranteed by methods and insurance policies that are utilized at Toyota. Toyota has been recognized among its rivals for its potential of forward considering. In today's environment of quick development and development, Toyota programs in advance to cope with the prospected development rate and needs of diverse market. For Toyota to predict the development in future, start must be from looking behind to their recent. Behind the Toyota's impressive success, there is great corporate culture of Toyota that hires people as individuals not employees. At Toyota, everyone mixed up in process aims for quality and focused on his duties. Low fat manufacturing procedures of Toyota helps it move fast toward incorporation of TQM in its organizational process. Toyota has strong marriage with its all stakeholders and remarkably with its suppliers and customers. There is certainly high degree of understanding between Toyota and its suppliers that permits Toyota to utilize Just with time approach of inventory. Toyota understands well about the actual fact that people own different skills and skills and these skills are their advantages, thus its exploits as many possible abilities of its employees in a single area and able to create great chance for growth within the organization. Diversified employment methods are being used y Toyota that helps to generate a set of new ideas for future progress and become the first choice of car industry by combining these ideas (Christensen, & Overdorf, 2000), not only on local basis but also globally. From top ten official business strategies of Toyota is to recruit brightest and best among individuals, this strategy also help Toyota to produce new opportunities for relationship. This approach of Toyota, make it to build a graphic of Toyota that it is committed to excellence.
Ethics and communal responsibility are of basic matter of Toyota. Ethics begins with central value of Toyota and complete process goes with these ethical set of values, making a difference as "the Toyota's way". Despite having an extremely diverse workforce, there are no prejudices or stereotypical assumptions are apparent at Toyota, as there's a fair insurance policy (Liker, 2004), that can be involved to employ the best and talented employees for company that can be source of authority and innovation at Toyota. Because of its concern for contemporary society Toyota has a confident corporate image, a firm that have confidence in helping people to improve their standard of living. In this respect Toyota is dealing with many organizations, universities, institutions, and other businesses to get programs that are advantageous for our world.
Rules/norms at Toyota:
Some important rules and norms at Toyota are the following:
Respect for human rights:
At Toyota, people are respected for their individuals rights. There are no discriminating tactics based on gender, contest or ethnicity, time, religious, physical disability or material or social position. Intimidation or work place harassment is not tolerated by any means (Yu, 2008). Toyota provides communal safety to its employees and remuneration in accordance with local legislation.
Safe and healthy working environment:
Providing safe, healthy and comfortable working environment is the ultimate main concern at Toyota. Systems at Toyota are made to prevent disasters and crashes (Gowen Iii, & Tallon, 2003). If any devastation or car accident occurs, Toyota will cease the all related regions of operation and make an effort to save and rescue the folks.
Team work:
A culture of team work and assistance is backed and utilized at Toyota, to accomplish objectives and tasks effectively and proficiently and make an effort to enhance the functions of individuals and business. All individuals at superior positions such as managers, supervisors etc. will encourage the team work (Gowen Iii, & Tallon, 2003) and guide their subordinates to perform their duties effectively.
Customer opinion can be an invaluable asset:
Toyota has increased concern for the basic safety of its customers and therefore provides enough information to them on new safety related equipment that helps them to operate the vehicles in secure manner.
Honoring and observing the conditions of contract:
Toyota takes scheduled note on terms and conditions of its contracts with it research and development companions and show full honor and esteem for the coffee lover (Liker, 2004). For such agreements, all relevant regulations are considered. Articles for constraints on joint research are always considered and used corresponding to regulatory requirements of different countries.
Organizational hierarchy of Toyota:
Toyota is a multinational organization; major decisions come from Toyota motors Japan. There is certainly three tier executive systems at Toyota, professional vice president, older managing director and taking care of officer who deals and manages the group affairs. Decision making is placed privately of executives in Japan.
In Toyota's structure following important characteristics include:
Decision making is dependant on centralized style as major decisions are made at top level of management in Japan. Power to make important decisions is maintained at top of the hierarchy.
To group the job jobs, Toyota uses departmentalization of different kinds, efficient departmentalization, product departmentalization, geographic departmentalization and cross functional departmentalization specifically. Toyota has large hierarchal composition of company as it includes several tiers of management between top level and frontline employees. There exists narrow period of control, 49 managing directors at every office (Marksberry, 2012). Due to its rigid hierarchal structure, formalized communication system, tall framework and centralized decision making, Toyota can be thought to have highly mechanistic framework (Sako, 2004). In Toyota every worker has not and then answer superior expert or administrator, but also to engineer who representing the hobbies of customer. So that it crosses a traditional structure with product composition. Finally it is just a boundary less company with no distinct design. Toyota is managed to create proper alliance.
Internal communication methods at Toyota:
At Toyota motors, written communication takes place at all levels of business. Corporate communications and publication writings are the vital elements which have kept staff enlightened and publically identified notion of consistency and credibility that is highly important to its bottom line and given commercial and company image. To disseminate information from company, notice board can be used. In this manner of communication is not so effective as people commonly dismiss, nor read news from it. Bulletins are also used at Toyota which is a powerful tool of internal communication. Bulletins are placed in front of counters or office buildings which are available to every member of organization. To be able to pass urgent information, Toyota electric motor uses cell phones as tool of internal communication. Telephones and mobile phones are part and parcel of communication at Toyota Engine Corporation. Instant messaging allows staff at Toyota to talk effectively and successfully, as this technique is included with instant acknowledgement or reply. E-mail as a mean of communication is also popular practice at Toyota. In person connection and communication also occurs. All these means of communication used at Toyota, performs critical role in transferring important and necessary information that help build the company.
Planning and decision making at Toyota:
As the hierarchal composition of Toyota unveils that important commands and decisions come from the top management in Toyota. Top management makes decision and then these decisions are communicated for implementation at lower levels. There exists "tell" kind of culture for decision making at Toyota. Top management issues directions and requests and seeks for execution.
Leadership at Toyota:
Toyota perceives trim as ongoing improvement and admiration for people, embodying in two simple but powerful ideas (Cusumano, & Kentaro, 1998). Respect of people for Toyota slim leadership can be regarded as having permanent partners in business that mines the value by challenging visitors to extend themselves and increase (Liker, 2004). By slim leadership approach in place, individuals who are not challenging and are stagnant, are dealt with in nice way, they find chance to grow and enhance their capabilities by participating under process of continuous improvement.
Conclusion:
This paper provides a comprehensive view of organizational culture and characteristics of Toyota. Toyota has culture that is attributed with, determination to excellence, admiration for everyone inside the organization, concern for many stake holder including community, strong moral prices and code of do, hiring talented and glowing people without the discrimination of race, ethnicity. Toyota has structure of mechanistic organization in decision making style. You can find centralized decision making occurs at Toyota (Takeuchi, 2008). As far as communication system of Toyota can be involved, different effective tools for interior communication are being used by Toyota such as bulletins, notifications, email and word messaged and phone system and face to face communication method.
All these tools are used in mix to get effective and quick communication at place of work. Toyota is committed to brilliance and in this journey, it not only uses lean manufacturing techniques but way of lean command is also being utilized at Toyota (Cusumano, & Kentaro, 1998), that helps Toyota to go forward towards process of constant improvement.
