Envision a future for an organisation
Submitted to: Losa Finau
Submitted by: Ravinder Singh Panaich
1) A overview of the organisation in its market including an evaluation of the customer base
Status Of Business In The Market:
Owner: Anil Singh
Position:Office Director.
We Are Describe our Security Company i. e, 24/7 Security Service. It is a security company which handles security services like static, Patrolling, OTG (On teach Officer). our company works under ARMOURGUARD and FIRST SECURITY. our main purpose is to secure and crime free environment and safeness of the humanity. we works at all the Countdowns in Auckland city under the supervision of FIRST SECURITY. our main job at Countdowns is to see Customers that they did'nt take anything from countdown and pay for the whole stuff. Our main job is the security of Personnel and evacuate them in emergency. Sometimes drunk customers come and steal the products from the clients without paying they fight with the staff members and our guards have to avoid them. our Guards possess the right to stop any customers and right to check their stuff. our Company also Works together with New Zealand Law enforcement officials. Police Seek the services of us in Crime Scenes like murder, Battle etc. we've the Static guards who works on criminal offenses locations.
we are also have deal with ANZ Bank or investment company in every over Auckland. in bankers, we have to stop people who have hide their id by covering their face with sun shades, wearing hoodies. We live also works in commercial site for camera operating for e. g. one of your shield works at FISHER & PAYKEL east tamaki. his job is to operating cameras in evening. he have all the gain access to of the site. if he have find any suspicious thing he report to law enforcement or ALPHA 6 for back-up. we also doing evening Patrolling in the commercial sites. we have to check every site for destroying and other cause. we've the acess and scanner by which we scan ever before gate of the website. and survey things if happen. thus our company have significantly more work and sites than other Company.
There are some opponents like OPL who works under same Company. however they didn't have significantly more sites as we've. our company runs from past 5 years and we've more than 150 guards in ours company which works in ARMOURGUARD and FIRST SECURITY. thus our position in the market is better than others.
VISION
24/7 Security Company's vision is usually to be the most professional security head on the market by our customers' and show our work and creating client-agency working partnerships.
MISSION
24/7 Security Company's quest is protect everyone any site. This section offers a brief summary of medical and basic safety legislation and defines accountabilities. We differentiate ourselves from other security companies by our rejection of the "one size matches all" mentality that often pervades the security industry.
- Influence
Skills: - our shield doing best when they at job so client be happy because they doing work well. Main impact is communication skills. our all guard have educated and they're trained guard. If we've skills then we have good impact on our job time.
Impact: - our all workers have excellence skills related to your job and they doing their jobs well.
Consequences: - in the night switch our some employees not meet their goals. Few employees have no idea about the website so it's hard to work overthere.
Staff: - In our Company our company is more than 80 guards working and these all staff members are extremely helpful and friendly. All are well trained and physically fit. For example, Each day shift guards will vary and evening will vary so we live more secure about our careers. When in event time our company is toov much active so all safeguard working that point like a good team. all guards have good communicationskills. our staff like supervisor and supervisor very friendly to guards. they have different evening supervisor as well.
Impact: - our security guards are the strength of the 24/7 company because all are experienced and supplying their good performance which includes good effect on our service.
Consequences: - when our security guards find the new job which gives the greater salary package they remaining our job and we have to hire some new employees which means this is the consequences our trained worker left the work.
Structure: - our organization structures our Security services Like we've different companies deal and protected large area for security services showing our performance. They also manage their staff structure. Inside our company we've three positions. First is cashier who manager the pay system. Second is supervisor who arrange the shifts And third is our supervisor who handles all staff members, their positions and assessments the all sites.
Impact: - They increase their security services and manage asll sites.
Consequences: - Most of the time our security have only one shield all sites however in the busy time two guards working well and show their performance.
System: - in our company all things matching to system like we acquired pay on time. They give focus on time if any changes they call and confirm with guard. if any meeting they need with guard to allow them to arrange all time which suits to protect. so around everything in my company they actually work corresponding to system.
Impact: - if all things according to system we can save our time and newspaper work final result will show 100%.
Consequences: - inside our company dnt have RT so others have that's effect our companies reputation down.
SHARED Worth; Every business run successfully because of the shared values. For instance, every staff should be honest using their work and treatment. Like inside our company some staff working in the office so they honest rather than do work pay technique. when we working mutually the principles are shared automatically.
Impacts
Some old and new employess they talk about their experience and find new systems abour work. thery find new ways to work and easy everything. when altogether so they can show they culture and beliefs and other things as well. So we realize about all whenever we together.
Consequences
The principles are shared based on working styles. When distributed prices come to us we realize aqbout other culture and we adat some new things so we more experience about everything.
Political
Political changes will be the big effect on security. when politics change all over change everything. Political changes are those where the legislations regarding the guidelines changes.
Impacts
The company has recently planned what they would like to do in future so when the rules change they have to change their strategy. Sometimes company makes the budget they will pay tax very much in this year nevertheless they have to break down from other plan.
Consequences
The end result of the above mentioned example could be different. Due to change in the taxation plan, the expenses may increase or lower with respect to the change happened in the taxation insurance policy. The outcome increase and the price on the export and import will be less if the taxation has reduced even by an extremely small rate.
Economics
The economy is an external factor that affects the success of our business. Like in company if they not pay good so we not run the business enterprise to get success. If Their economical condition is good because they have a political support plus they show their good customer performance and offer best security to the some other clients for earning the money. They also give the good pay rate with their smart and hardworking employees.
Impact: - our company provide the benefit and good pay rate to your employees to keep us for long term goals.
Consequences: - our owner does not supply the more wage rate to older employees as compare to new employees.
SOCIAL; Social needs have an effect on every business. FOR INSTANCE, before open any business we ought to look the region first like what type of competition here and which area people need more security. Whenever we search allover then which place suits our company we choose and start business.
Impact: - In north shoreline all profeesional people live and we do our better to provide good security and communication skills.
Consequences: - here people need guard active at all times and give good service. then customer vgive good feedback about guards.
Technological: - Technology innovations show people a more successful way to do things, and these procedures get results. It has become very easy to access relevant information at any time anywhere. For instance, we've RT system when we need someone we call toss RT and we got backup ontime. We've PDA, GDS and Felines. every security have technology. if ever officer doing patrolling. he doing barcodes of course, if somewhere alarm switch on we got call form comms then we reach over there with in two hour and set up the alarm. we have panic button in our RT. when we press that button we connect with police automatic so any bad situation we press panic button then police force reach over there promptly.
Impact: - Due to the technology we all feel safe and secure. we do work anywhere anytime without the fear.
Consequences: - Sometimes we use old solutions while in working. we cannot use that type of technology while in working so we do not know how to use.
LEGAL; This part consists of our legal rights like our health and basic safety. Now health and safeness have really demanding rules. Our managers need to provide for their employee's safety first before doing anything.
Impact: - in this we acquired our leaves in disaster time and find the purchase our shift hours.
Consequences: - inside our company I am working in your free time because I am international learner but our owner does not give me the sick and tired leave.
Environment: - Environment affects our security system generally when guard carrying out work by walking and check the complete site. That point its hard when its raining. Usually some sites have work under the rooftop.
Impact: - environment does not influence our Mobil service because we've covered area for grocery store and also on pumps.
Consequences: - for the night pay we don't have the protected area when customers come for paying in rainy weather each of them is moist.
- Stakeholder for the organisation
Employees: Another important interior stakeholder group is employees. Were about 80-90 guards inside our company. As stakeholders, employees are influenced by our company. The employee's standard of work and commitment to health insurance and safety and brilliance is vital to keep our company as a leader in security field. Problems can be expensive in terms of reputation and the livelihood of other employees. Important of the company is to escort the client. It seeks to provide its staff with good and safe working condition and competitive conditions of employment. It has a positive influence on employees its keep them safe and motivated. one of best positive point our personnel have significantly more experience and good communication skills.
Customer; in our business customer is main thing. by using customer we increase our business. if we give good service to customer. if indeed they happy then our connection is strong with customer. if we escort the personnel with proper way. like some sites they need experience guards. scheduled to your work we show how we diifer from other companies.
Supplier;our company provide best security than others. we escort the personnel very good. we have some guards they learn how to watch camera operator. scheduled to communication skills we've some guards work in hospital and banks. for our good work we lead in first position.
D. ) Similar organizations on the market and major changes in exterior environment which impact on security company
In security company we have many competitors nowadays like first security, armourguard, matrix, rush security etc. They have several changes in their system which has bad effect on my company. such as they use new technology which has bad effect on my company because we use old technology. they have more petrol guards than my company. in others they have night supervisor nd they work all nights. in my company our supervisor work till 12pm. these type of negative impact we loose many sites. Others got benefits. sometimes we've same incidents with others our guards some new or some experience those officer they did miscalculation we got complaints so we can't get evnets more. . some companies very cheaps. customer like cheaps rate which means this is also one bad impact for all those companies. we have many changes in my companies through we make our company better.
Question 2, Section-One
A. )Competitive strengths and weakness
Strengths: -
- Our company business lead with top companies
- More experience guards
- Good customer service
- New technology provided to guards
- Hire new petrol guards
- Good office staff
- Provided back-up on time
- Good vehicle than other competitors
Weakness:
- Bad customer service
- High prices
- Less experience guards
- Slow response if any occurrence sites
- Old uniforms
- Need new technology
B. Security provide safe living standard, work environment all day by provide a program of security alternatives. we've some core beliefs in security system.
Passion - we take many risk everyday and study from our problems. we aim is reach to your goal. due to our security business we have different clients, associates and offer with everyone different way. this is our success part of company.
Trust -Trust is big thing in our business because we are the only one to pay whole site nad provide protected climate. Our best quality is translucent and reliable to our clients. We do that which we say and say what we do: assurances are kept. That is trust.
Quality - our all work rely upon how we do work and show our performance. we mainly concentrate to happy oour customer. we've new technology which helps we work nicely. . The grade of our interactions is similarly important. We give attention to the material of the process, monitor the product quality and shoot for solutions which we are proud of during each contact or discussion.
Section 2.
Three futures for plausibility
1. Most significant thing in my point of view I wanna look my company in next 2 season like armourguard. our main concentration to provide best service and good guards. by using experience shield we received good feedback. nowadays armourguard have all Auckland carry contract. by using our work we want our business grow everyday. we provide nite supervisor we can set up all sites which work we acquired at the earliest opportunity. in Auckland due to increase of human population we've more clients so we wish our company compare with old companies.
2. our company make a decision when we have significantly more work in Auckland and we've experience guards. So we start new company in out of Auckland. this thing help of we grow our business. it is very easy to do work good nad provide best security because next 2-3 years our guards experience plus they find out about security perfectly and they are designed for all work easily. we can acquired more profit in our business.
3. In the end our company desires to give possibility to new security guards because now days every company retain experience guards. so they pay more than least salary. so if we retain unexperience guards so can save money and we give work fresher. which slender help of those fresher they got benefits. typically new gengration physically fit so around our company got more profit and offer best value to customer.
B. futures analysed
Due to my future plausibility we've some future strategies which thorugh we change our company position in no. 1. we some influences which thorugh my company received success in security companies. we provide lastest technology which help of we differ from others. we provide some skills to guards and we likewise have each week work roaster. in my company we got good responses because of your work. our guards have good communication skills. these type of impacts we have good future. scheduled to some repercussions i wanna do my company best than other companies. we have all things which customer needs nad they satisfied from us.
Section 3
In my company I have many goals but I specify three main goal which I thyink its very important to my company. these three future plausibility we can better image my company and in next years our company know by good companies and the thing is I choose we can open security business out of Auckland. Our owner thing this is actually the best thing we do than others. we seek the services of new guards and provide all facilities.
I choose one thing which is Main thing we do wide open security business out of Auckland this is most beneficial future thing. all companies do work only in Auckland. nobody think they open business out of Auckland. we received more good reviews thow our customer whenever we inform our customer our future planning. so we can explore our business and received more strong financial. we've experience staff and guards. so we can cover more sites we can do. People also know we've company in Auckland. this is good effect on our company. we've officially site which we offer everything about our company. yet another thing we can cheap than others. which is affordale by anyone.
B. 1)Organisation values
24/7 offers a good quality and good service everyone find out about the company. they have got good reputation in the NZ. Company thinks that each employees in the business. In the corporation, honest and hard staff member emoployees. In this company have a experience guards. In the corporation have a new technology which ultimately shows different from another companys. They offer minimum wages for every guard. credited to communication skills our customer happy.
Customer; in our business customer is main thing. by using customer we increase our business. if we give good service to customer. if indeed they happy then our relation is strong with customer. if we escort the personnel with proper way. like some sites they need experience guards. credited to your work we show how exactly we diifer from others.
Supplier;our company provide best security than other companies. we escort the personnel very good. we have some guards they know how to watch camera operator. scheduled to communication skills we've some guards work in medical center and banks. for our good work we lead in first position.
Purpose: The main reason for our company to provide good customer services. They mainly look for health and safe practices for employees. They focus on customers satisfaction and management for customers services. scheduled to your service customer feel safe cuase of experience guards we always acquired good sites.
Direction: -they should have to provide better security. we received good name in security next 2-3 years. mainly we focus out of auckland gives good reviews and client satisfaction. our purpose is escort the personnel and medical issues.
