The cadbury is the company which is within production of delicious chocolates the key and famous products of cadbury are cadbury dairy products dairy, cadbury gems, cadbury 5 celebrity, cadbury Celebrations, Temptations, and Gems. In Dairy Food drinks portion, Cadbury's main product - Bournvita is the leading Malted Food Drink in the united states. Cadbury is one of the primary confecionary company in the world set up in 1783.
. The operations of cadbury started in india in the entire year 1948 in the name of cadbury india. At early on level cadbury india was importing the chololates and repacked them before the actual distribustion started to take place. Along with the popularty and increase in demand now cadbury india possessed its maunfacturing unit in thane, pune (induri), gwalior(malanpur), baddi(himachal pradesh) and banglore. its main sales office are positioned in the new delhi, mumbai, kolkata, and chennai. The corporate offices is within mumbai, wheras the cadbury provides 60000 employment opportunities in over 200 countries including india.
Components of source chain:
For making delious cadbury dairy products dairy and other chocolates the ingridents used the following:
The pursuing incredients are being used in the prepartion of the decious cadbury
to make the ultimate product of dairy products milk the cadburuy needs the uncooked materials which is shown in the table. To full fill this basic necessity cadbury india will take help of local distributors. They are doing agreemnts or agreements on annual basis and then local vendors supply them this recycleables as per requirements. in addition to the cocoa beans which are extermely very important to aromatic preference for the cadbury dairy dairy it is brought in The genuine variety of the Criollo tree is found mainly in its native Equador and Venezuela. The seeds are of finer quality than those of the Forastero variety.
The actual creation process of cadury dairy milk:
Harvesting:
It is important to prevent cocoa bean from rotting. To pevent those beans from rotting the fruit is actully opened at a frementation site or at a plantation site.
Fermentation:
After the process of the harvesting the further technique starts with the fermentation process. this is a decisive in the production of high quality of raw cocoa.
Drying;
Frist few steps are actually important in the making of the delious cadbury. fresh cocoa beans conatins plenty of water in it. it is important to eliminate the all normal water from the cocoa beans to avoid them from rotting. in the drying process, the beans are in fact dried in the environment where the beans actuallydried in the wild air or a sum soaked floor.
Cleaning:
In this process cocoa beans goes with the cleaning process in which timber particels, jute fibres, fine sand and finest dirt particels are also recinded. To get this done process effectively cadbury uses the vaccum equipment.
Roasting:
Roasting is the real process which is designed to developed aroma the roasting process is performed in the furnace which is 10 feet high above the bottom level and where the tempreture is set for the 130 level celius.
Crushing and sheeling of beans:
Roasted beans are now broked into medium and small size pieces as per the requirement in the crushing machine.
Blending :
It is very important area of the development process. In this technique, beans aare weighed and combined according to the special recipies and requirements. In this process the various kinds of cocoa beans which constitute different style and flavours are merged together with the other person in required balanced ratios.
Grinding:
In the procedure of milling cocoa beans are progrrounded by the equipment which is mainly made for the this process. in the process the cocoa beans are given on the rollers where they can be earth into a paste which is okay in nature. Due to the heat generation it leads in to the pressure an fricition because of which cocoa butter is made which approxmetely 50% of the bean. Contain bens is melt in this process which is in thick liquid blend. Then your cocoa paste is ready with the its natural stong odour, but through the process of cooling it bitter tastes gradually places down. At this time of production, process gets divided into both sab parts while in the very first part paste is considered into large press machine which extract the butter from it. and the next part cosists of mixing and refining processe during which some part gets converted into cocoa powder.
Cocoa powder:
After the pressing of the cocoa butter cocoa cakes that happen to be remaining with the 10%-20%proportion of excessive fat. The proportion of unwanted fat is depends on the compression depth. Those cakes are crushed again and with the various levels passses with the making dark aromotic chocolate obtained which is normally used in the prepartion of drinks.
Rolling :
This process is totally depends on the design of the rolling mills which can be genrally in three or five that happen to be in vertically mounted material rollers rotate in the contrary path with the heavy presuation strategy the tiney partices of cocoa and sugar down to size of 30 microns while 1 micron is equal to 1000th part of a milimeter.
Packaging of the cadbury:
Cadbury installed the new equipment of 25 crs which gives them the better packging for those cadbury product.
All cadbury chololates product are closed with theplastic wrapper inside with the foil. they launched a newely stream packaging system which gives high level of resistances from bad environment and stops the grade of the product.
Distribustion startegy of cadbury:
No of distributors:
2100 marketers with the deal of 45000 vendors across india.
Retail outlet stores:
shops and supermakets
restaurants and caf
cinemas and theatres theme parks.
Installed coolers and vans :
Cadbury installed a coolers and vans with the it distribustion network. This system helps in the season of the summer as it can help to prevent quality of cadbury.
Part :2
Different invovled in the supply chain of cadbury:
All cocoa operation done by cadbury is carried in tamil nadu. Generally cadbry india make a deal with the neighborhood framers to provide them a cocoa for the creation of the all cadbury products.
All items found in the production procedure for cadbury are incredibly perishable in dynamics it cant be stored for longer time not even two to three days and nights also if the uncooked material is not found in time then the product may hae bad and unhealty results.
RISK INVOLVED IN SUPPLY String MANAGEMENT AND SOLUTIONS TO OVER COME THEM.
In today's strong world the produced product of the company faces many risks. Supply change management is a very vital process handled by the business. It involves all the process stating from warehousing of the goods till making the merchandise available to the ultimate consumer. The risk engaged or the surprising events posed to provide chain are the following:-
Risk involved with materials handling: handling of completed goods till enough time they reach the final consumer is a very critical process. Any neglect handling of the merchandise might harm it and will lead to reduction to the company. If the worker is not effective in transporting the products from one indicate another or is not well prepared or lack in knowledge in handling the product he is able to damage the goods.
Risk involved with storage space: when the products are ready they have to be stored in warehouses till enough time the marketers can gather them. When the goods are put in warehouses they have to be counted and stocked. In case the stock is not registered properly it can result in loss to the company and can also lead to conflicts between your distributor and the business. The warehouses where the goods are stored should be based on the requirement of the type of goods built. If the product is perishable of course, if the cold storage space doesn't have a power back up then if there is a power cut the goods could easily get damaged.
Risk involved in transportation: vehicles of the products is an essential step involved in the supply chain management. When the products are transporting they are really openly exposed to different types of risk such as vehicle car accident, robbery, road dangers, etc.
Risk involved in demand forecasting: whenever a company invests in a particular product it forecasts' what will be its demand in the market. Based on that data it then manufactures a product. Forecasting is a big gamble and hence is also an extremely big risk. In case the forecasting is happens to be right the company enjoys good revenue if the forecasting fails the business faces heavy deficits.
Risk involved with material source: To make a product promptly it is vital that the raw materials reach the manufacturer on time. If the supplier will not provide the recycleables on time the production process will stop or be postponed. This involves risk of time. In case the order is not finished on time the distributors may not buy the product and the business will then face very heavy reduction. Hence way to obtain raw materials on time is very important and risky factor in supply chain management.
Risk involved in customer support: creating a good customer romance is a key to the success of the company. If a person is not satisfied with something performance and must replace or repair it he needs to discover a customer care and attention unit. When the client returns a product the procedure of change logistics starts. If there is inefficiency in delivery the client a good service he could never reverse to the business again. Hence the service provided to is not adequate it faces the chance of losing a very important customer.
Risk involved with packaging of the product: proper product packaging of the merchandise is vital. If the merchandise is of perishable characteristics and it is not properly jam-packed it is exposed to the polluted environment which can stale the product before reaching the customer. The chance here's to the goodwill of the business. For non perishable goods if the goods aren't properly packed it could be difficult to handle and transfer them. When the transporter is not able to handle the goods properly he could damage the merchandise. The risk included here's company's cost of creation.
METHODS TO OVERCOME THESE RISKS
Insurance: In today's world insurance is similar to a boon to the manufacturers. There are different types of insurance which a manufacturer can do to avoid deficits due to different factors such as destruction or damage in vehicles of the goods, warehousing of the products, etc. Insurance provides courage to the manufacturer to have risk running a business.
Packaging: if the merchandise is properly crammed the maker can avoid the chance of harm to the product through environment or poor material handling of the done goods.
Efficient man electricity: if the employees involved in the manufacturing, carrying and controlling of the product have sound knowledge about the complete process they can be indulged in the chance of unnecessary harm to the merchandise is prevented.
Efficient equipment: equipment is a vital part in manufacturing and handling the products. If the manufacturer keeps updated machines he is able to finish the production on time and avoid any risk of hurting the relation with the distributor or destroying its goodwill.
Proper information system: demand forecasting is done from all the info that is collected through information system. If the info received is proper and up to date the chance of wrong wisdom is averted. Hence the business is less prone to losses.
NEW TECHNOLOGIES USED BY CADBURY
After the pesticide case that took place with Cadbury it went through allot of changes in source change procedure for the product. The brand new technologies it used are as follows:-
New deal form: after this incident occurred the company in the entire year 2004 declared that the presentation of its dairy products milk chocolate will be completely modified. It said that the chocolates will be now loaded in a wrapper which is reported to be impenetrable.
Direction to the consumer: the company now states all the information on the wrapper of the product that will lead to its contaminants. It specifically declares the minimum temperature needs to be maintained for the best results.
Use of new software : the company uses new software including the SKEP alternatives by DynaSys and other software named SAP in 1999, these software help the company in providing supply chain planning solutions to the business.
Use of better storage area facilities: due to the perishable dynamics of the product the company has centered on its storage space. Now even during the travel of the chocolates from the manufacturing plant to the marketers the transportation is performed in cold storage space vans. This avoids any risk of the product getting harmed at all.
Supply string network:
Supply chain network is vital part of any business. resource chain management in essence means the provision of the merchandise to the ultimate consumer. cadbury is the marketplace leader in way to obtain the chololates in india as well as in abroad. We will launge our product for the first time in the indian markets to be on a safer area we will deliver our product at very local and regional area. We can design a resource string network our product the following.
If we want to disperse our product on lacal level then we can design our source chain network as referred to as above. Here the total network of resource chain network can be described. The chain begins with the process of making of chololates of different falvours fundamentally vanilla, strawbery and chololate falvour. As we eneterd available newely to cut down the expense of supply chain we will founded the decision centres at local level. using this method we can enough time caryforwarding agents which can only help us to maintain our costs. After creating the call centres at regional level we will do promotional activity to market our chololatesat local level. Here comes the next part of the supply string network which is retailers. merchants will play the most crucial part here as they'll give us call when they want to place a order around. By doing this we can all the wholesalers in our network. As everyone know delicious chocolate is an extremely delecate item in mother nature which very perishable in aspect. By establilng the decision centres we already avoided the having forwarding agents and by making use of the stores we prevented the wholesalers, here we benefited in two ways:
by avoiding the carrying ahead agents and wholesalers we prevent the miss handling in our product by which the the quality of chocolate will stay continuous untill it reaches to the ultimate cutomers.
It helps you to save our cost in the processing, and in delivering the completed goods as vendors will give us order we will make the chocolate matching with their demand by firmly taking this under consideration we are designed for the inventory management effectively and loss occurred because of the perishability of raw materials can be avoide in a few percentage that will benefited to us.
After putting the order by the retailers out of the 20% of the total payment retailers will pay advance payment online. this will gives us assuratey in the order position and yes it will provides clear repayment information of any store and it'll give transprency in the setting of payment. After placing the order and the all manufacturing process the next most important part comes into picture and this is the distribustion part. As we already removed the hurdle of the caryforwarding agents and the wholesalers we can disperse our product very easily to the sellers. To accomplish distribustion effectively we will seek the services of the 'GATI' transpoters to disperse our product to stores. We will do the conttrats with these transporters on anually basis. GATI have a broad distribustion network which can only help us in distribution we can a seek the services of a specially designed vans with the air-con technology that assist to reatin the grade of our product untill it reaches to the ulimate customer. At the time of order placing stores will give people information regarding the delivery of goods and with the help gati we can establish a deep and large network of syndication where we can deliver a better product in low priced in early on time. Aftre attaining to the vendors we will provide them a refigerator service which will help to maaintain the lower tempreture which can only help ful in retaination of quality of our own product.
Order processing :
Order processing the basic and important part in any supply chain management. It really is a highly programmed area and wide-ranging in dynamics. Order control is nothing but it is focused on geeting order from customers, checking out the order status which is made by customers. basically it is a process where filling the order and rendering it availble to the customers. verifying of inventory status, customer credit, invocing and accounts reciviable falls under the order control. It is an integral section of customer attention if order processing of the any company is effective in nature it will make a positive impact on the customers perception of service and it will create a good response in the form of statisfaction. Once we are working perisable item that is chocolates we made a decision to distribute our product at very local and local level to keep the quality things. Here merchants and customers will feel very statisfied about our product as will make chocolates as per the demand made by the merchants and ultimately customers. By building the exculsive call centre service for our stores we can set up a close realtionship with the every vendors using this method wee should come to know about the customers objectives about our product and also the recommendations wemwill helps us to change our startegy. As chocolates will be produced by an order it'll definitely reduce ourr inventory cost as all raw material which can be required in development process it si a perishable in dynamics the loss took place by inventory will less then other orgaisations. by preventing the wholesaler and bring forwarding agents we already achieved the succcess as a reduction happened by mishandling will be less. While using technological avdvancement we changes our order producing system. We are able to use exclusive methods of order handling like EDI (electronic data incharge ) EFT (electronic cash transfer) the complete procedure for the order handling will be faster, Easier, and efffective for that reason complete system we gain the client attention and retantion also. Because of this whole new development to be able control which we going to adopt will help us to maintain our timing factor that will create a favorable response. Taking in to the considertion of the new technollogy Of EDI we will achieve following benefits:
Paperwork will be reduced because of which filling process will be easy.
Accracy will be upgraded because of reduction in the manual processing.
Speed of order transmission and other data will be increased.
Opportunity for proactive contribustion by purchasing because less time is allocated to clerical job.
Information will be availble at any point of your time.
Workload will be reduced and correctness will be incresed of other departments because of linking through this process and other services like pub coding inventory and digital funds transfer.
Reduced inventory cost because of improved accuracy.
Inventory mangement :
Inventory basically involves the :
Stores inventory which is includes the raw materials used in development process, spares and other components.
Work in process which is are made up with the semi finished goods lying typically on manufacturer floor.
Finished goods includes the goods which are resting in the store prior to despatch on the market.
For the effective inventory manangement control regarding our our product it is absolutely very very important to us to manage raw materials as requird raw materials of the product is very perishable in dynamics. so we will control the stor inventory by buying only that level of raw materials which is really necessary for the production process. We will bought our raw materials from the neighborhood vendors which is close to our production unit. This may helps us in time management and it'll also helps us to steer clear of the qualitative loss happened during the transformation of the raw materials to the fifnshed goods. To mange inventory control effectively and taking the risk factor in to the thought we will order only 2% more of the full total requirement of the raw material. This will helps us to covered the loss occurred during te second stage that is work in process. After completion of all creation process the finshed goods will be sent to the gati transporters. by doing this three level inventory control we can perform the next benefits:
We are certain to get the time lead
We can analyisis the delivery time ;
We can eliminate the low trunover/ obselete items.
We can analyisis the client demand and the its characteristics.
Successful plaaning in the demand forecasting by predetermined logic.
Re-enginerring inventory mangement procedures which also contains the warehousing and transpotation.
Inventory mangement likewise incorporate the delivery of the goods at right time at right location to the right person. if we wish get succedd in the inventory mangement we have to take up the certain advance routes of distribustion. like we may take the management party purchases where we can source our chocolates to the management institues where commercial programmes are established using this method we can in fact reach to the customers.
Ware property :
Warehousing is also an important area of the any logistic sysytem. ware property is important since it offers a desired degree of customer service at minimum possible of total cost. warehousing can be explained as that part of the organizations logistics system which stores the merchandise here product means the raw material, parts, goods in process, completed goods at the between point of origins and the idea of consumption, and provides informationto the management on the position condition on the things that are stored. warehousing of the product has occurred because:
To achieve the transpotation economies and creation economies.
To maintain the source of supply.
To meet up with the changing market condition.
Helps to provide customers with a mix of products insteaded of a single product on each order.
It assists with provision of momentary storage area of materials to be dispossed or recycled.
In our case ware house is extremely important as all raw material necessary for the creation process is highly perisable in dynamics. not only the raw materials but our done good is also perishable in characteristics. In the production process and yes it ie important to maintai this tempreture of the merchandise. to wthhold the tempreture which is immediately related to the qulaity we will designed the frigid safe-keeping warehoousing system where our recycleables and the completed goods will be stored.
TRANSPORTATION: because the business of your product is limited till the neighborhood level and is done on a small scale I'd not spend a lot of my capital on any high quality transport company. There are plenty of small transport traders with whom I can get into a brief contract.
Even though my business is of small scale it continues to be very important that my goods are carried promptly without damage. Hence I am going to pick the best local transporter for my goods who is successful in his work. continuous move of goods can help my business and goodwill to increase.
MATERIAL HANDLING: material handling is a process which involves procuring recycleables to convert it into done goods. The recycleables that I would require to manufacture my chocolates would be dairy, cocoa and sugars.
Milk is a perishable product; it cannot be bought in large and stored for an extended period of time. Hence I'd need to discover a supplier who can provide me milk on daily basis. It could be from dairy's like the "modern dairy" in pune or "diliwaala". Who has the capacity to provide milk relating to our demand.
Since mine is a tiny company the capital available is also limited hence I would choose the supplier for cocoa and sweets through bidding method. The dealer that could provide me my recycleables at the cheapest cost I'll work with him.
Although cocoa and sugar are perishable products they could be stored for more than a week hence placing the order for raw materials becomes easy.
The main customers for local chocolates are the small stores or the kiraana shops. I would appoint agents who is able to sell my products to these retailers and when there is any issue with the product, i. e. if indeed they think it is stale or expired they can returning the product to my agencies who will then later post the delivered product to the business. The kirana shop owner can adjust the amount during next order.
INFORMATION SYSTEM: since my company has a tiny scale business it'll be difficult for me to heir large survey companies. Hence my key information tool would be local market survey and oral cavity to mouth information system.
For the information of recycleables suppliers I can search it online or through local market networking.
Getting information or opinions from the clients can even be very helpful for the growth of my company. Since my capital limited I cannot setup a call centre for the clients but I can start a P. O. BOX number where the customers can write their recommendations or queries.
Information for the labors necessary for the business can be attained from the neighborhood contractors or thekedars. That can also assist in providing laborers on daily basis.
Logistics in packaging:
It is important that the packaging of product should statisfy the provisions of regulations.
It is important that it should meet the requirement of the carriers who carry the goods.
It should be considered the material handling equipment used for the moving product in the logistics string.
In case of the of our product we have to be extremely careful as a result of perishability of the product. To retain our quality of the our product we will used the following pacaking system,
The final prouct will be first of all wrapped in to the aluminium foil newspaper. with the cover of the foil newspaper we will be anchored from the qualitative loss which can be ooccured through the transfer of the goods.
After wrapping with the aluminium foil next ppackaging treatment will be focus on the wrapping up the paper about the aluminium foil that assist in protection. The next wrapping treatment will be of the plasctic paper which will be of high desnsity and approved by the government laws and regulations. The fianl packaing of the merchandise will contain all the infoarmation of the company and the merchandise. the making process and the raw material used, the developing as well as expiry particular date and other information like quantitative value of the raw materialand other infoarmation.
Conclusion and recommendations:
Conclusions:
Supply chain mangement is the most imporatnt part available. From this assignment we realized the inbound and outbound logistics of the chain mangement. we also recognized how actually cadbury is manufactured in the factory their distribustion startegy.
Recommendations:
If cadbury wishes to multiply their market and want to get linked with thethier customers to allow them to actually take order from management institutes for the regular monthly parties which generally occurred in the monh end. Aside from it cadury can in fact unveiled various falvours in th cadury dairy products dairy falvour.
