Tea industry can be an essential industry in Bangladesh, which brings a whole lot of foreign currency for Bangladesh. It is the cheapest, the most well-liked, stimulating non intoxicating wide-spread drinks. Tea was first cultivated in china. At the same time it was also started to grown in southeast India. Daily the use of tea was growing in the whole world especially in Europe, when the communication was founded between your Asia and Europe. In Bangladesh first tea garden was Malnicherra which is situated in Sylhet. It was set up in 1854. At present in Bangladesh there are 162 tea gardens. Five types of companies are concerning in tea cultivation in Bangladesh. Sterling Company, National Tea Company, Bangladesh Tea Plank, Private LTD Company and Proprietary. Own by Bangladeshi Nationals.
In the tea gardens it is vital to interacting about recruiting of the tea gardens. Because, the tea garden in the country are running only by the proper attentiveness and proper service given by the labors. An organization of people in the Bangladesh are typically related with this job. According to the BTB (Bangladesh Tea Plank) at present 3, 50, 314 populations are involved with the tea industry. From their website the documented labor is 87, 709 individuals. There are a few organizations in the Bangladesh who's aiding the tea industry in far more. Those are BTRI (Bangladesh Tea Research Institute), PDU (Project Development Unit), BTB (Bangladesh Tea Board), BCS (Bangladesh Cha Sangsad) etc. At present there are several population are involved with this industry in Bangladesh. The almost all of the labors are illiterate. Sometimes they don't really learn how to write their name. The business arranges some training for them in very less time. Working out and development programs in case of labors are not in sufficient level. They learn by doing their work. The labors aren't mindful about their different facilities also. Some times some organizations come to make them notify about different mindful facilities. But most of the times they aren't sign up for in the seminar or program. We suggest the management team for taking step to make sure they are aware of different facilities, that they can be benefited. Labors health conditions aren't also in a satisfactory level, because of high drinking of alcohol. However they are getting the free medical facilities from the company. Labors are also getting various other benefits such as Residential service, Food, Education service, Job Security and Entertainment service. On the other hand to be always a managerial level worker it is highly education is necessary and sometimes it is had a need to do some other courses with this high education. The employees are also getting the right facilities whatever they required. The tea industry is going to face some new issues globally. Some new countries try to cultivate tea, which will be a threat to the countries like Bangladesh. So that it is essential for Bangladesh to keep looking on the new competition. Additionally it is necessary for Bangladesh to teach the all employees of the industry with a clinical way, which can enhance the production. The firms also have to look for the new technology. They also need to use the best machine for creation. They also need to work with the computer based technology to keep carefully the data and everything the required information.
Statement of research problem & rational because of its study
Human resource management ensures right people at right place at right time. It ensures the proper utilization of individuals resource within an business. After acquiring theoretical knowledge, this research helped us to obtain practical knowledge. We know Sylhet is well-known for tea production and there are many tea gardens in Sylhet. So to execute our research we choose Malnicherra Tea Property which is very famous all around the Bangladesh. We choose Malnicherra because we realize here thousand of labors are working under an individual management, so to know the way the management handles this large numbers of labor and exactly how they practice individuals resource activities within their organization. In this particular study we highlighted working out and development program of Malnicherra Tea Real estate. Behind selecting this theme there also some causes. As we all know in tea gardens almost all of the labors are illiterate and unskilled. Beside that Tea gardens are earning profit and growing their business day by day. We thought there must be any mechanism behind this success, so from this attraction we chosen to discover the mechanism by which Tea Estates are executing their daily functions and changing the unskilled employees into skilled employees which is only possible by training and development program.
1. 3
Conceptual Development
Humans will be the organizations greater belongings; without them, everyday business function such as managing cashflow, making businesses ventures, interacting through all types of media, and dealing with customers could not be completed. Humans and the potential they own drive a business. Today's organizations are continuously changing. Organizational change effects not only the business enterprise but also its employees. In order to maximize organizational efficiency, human potential - individuals' functions, time and talents must be been able. By studying we have a tendency to know that People Tool Management works to ensure that employees have the ability to meet the organization's goals. " Man Source of information Management is in charge of how people are treated in organizations. It is responsible for getting people into the organization, helping them perform their work, compensating them for his or her labors and resolving issues that arise. " A couple of seven management functions of an recruiting (HR) department that will be specifically dealt with: staffing, performance appraisals, reimbursement and benefits, training and development, staff and labor relations, basic safety and health, and human being reference research.
Prior to discussing the seven functions, it is necessary to understand the work analysis. An essential element of any HR device, no subject the size, is the work evaluation, which is completed to ascertain activities, skills, and knowledge required of an employee for a particular job. The goal of human reference management is to help an organization to meet tactical goals by appealing to, and keeping employees and to deal with them effectively. The basic premise of the academics theory of HRM is that humans are not machines. Therefore we have to own an interdisciplinary examination of men and women in the workplace.
1. 4
Scope of the report
For this analysis we went to Malnicherra tea Property and talked to the Assistant director, staffs and labor. We explore web sites; we also search some books. In this analysis we tried to find out working out and development program of the garden, recruitment procedure for the tea garden, the bare minimum requirements for getting employment in your garden, the amount of wages labors are getting while others factor related to the tea property. We also tried to discover the method by which the management trained their workers and make them as their desired employees and which problems management faces while arranging these training programs.
1. 5
Objective of the report
The purpose of this record is to know how recruiting are been able in the organization. In Sylhet there are many tea gardens. A huge amount of human resources are involved with these gardens. That is why for our research purpose we have decided on the Malnicherra tea garden. Mostly we focused on working out & development program carried out by your garden management. The other aims of the survey are as follows:
To know the human being resource management procedure in the tea garden.
To know the problems of the management they are simply facing with the labor.
To know the issues labors are facing using their work.
To know any changes or improvements, employees want for their work in the garden.
To know whether management is arranging any program to enhance the skill of the worker.
To know on which basis management select labor for training.
To know where way management arrange training curriculum for their labor.
To know whether management is satisfied with the performance of the labor.
To know the impact of training and development program.
1. 6
Methodology
For this review we conducted a review. We prepared questionnaires for management and labors. We spoken with the administrator and officers those were available on that time. We also talked with the labors working on the field. We take some help from some literature. We also used website for collecting information.
1. 7
Data Sources
We have used both major and extra data for this report. We accumulated primary data by means of questionnaire and personal interviews. We well prepared questionnaires for professionals and labors. We talked with the director and other employees on the garden. We also talked with labors and asked them several questions to know about their job. Mostly while collecting the data from the labor and employees we centered much on their training and development program set up on their behalf. For collecting extra data we have searched websites, some books on human source management and on tea gardens.
Chapter 2: Organizational Profile
Malnicherra Tea Real estate is a historical tea garden. Malnicherra Tea Estate was first established in 1854 by under the British possession. The first owner was Mr. Winston a British resident. He run the state of hawaii till the 1884. Then he sold the garden to another British citizen called Mr. J. T. Bull in 1884. Mr. J. T. Bull run the business from 1884-1919. In 1919 he sold your garden to Mr. F. Flurence who keeps the garden from 1919-1925. In 1919 Mr. F. Flurence sold it to Mr. J. Mintu. Mr. J. Mintu possessed the garden fro 1925-1927. In 1927 Mr. G. P. Stuwart bought your garden from Mr. J. Mintu and had your garden till 1930. In 1930 Mr. H. Peterson bought your garden from Mr. J. P. Stuwart and had it till 1951. In 1951 Mr. G. M. C. Clean bought your garden and run under his possession till 1953. But when the British remaining this subcontinent then he sold your garden to a Pakistani resident called Mr. Z. A. Molla. In 1963 another Pakistani resident known as Mr. S. Khan bought your garden from Mr. Z. A. Khan and managed it till 1968. In 1969 Mr. A. Rahim bought your garden and run it till the 1970. Mr. I. A. Siddiki was the previous Pakistani owner of the Malnicherra Tea Real estate before the independence of Bangladesh. After the self-reliance of Bangladesh, Malnicherra arrived under the ownership of Bangladeshi citizen's. In 1983 Khondokar Gush acquired the possession of the Malnicherra Tea Real estate but they were not able to make any improvement of the estate. Because of this there lifted many problems within your garden and that is why in 1987 Mr. Khondokar Gush made a decision to sell the garden with that Mr. Ragib Ali the present owner of Malnicherra Tea Estate came forward to buy the garden. Mr. Ragib Ali along with his hard work and brains made a huge improvement of your garden and flipped it into a 'A' category tea real estate. Now at present the total quantity of tea vegetation is about 9-10 laks and production per hector is 1985 kg.
2. 3
Historical Record: Tea & Tea Culture
Tea is the cheapest, typically the most popular, refreshing non alcoholic widespread drinks. The scientific name of tea is "Camellia sinensis". Its about 4000 years back, tea was initially nurtured in china. At exactly the same time it was also began to expanded in southeast India. Daily the utilization of tea was extending in the whole world especially in European countries, when the communication was set up between your Asia and Europe. Tea was first imported in European countries during the beginning of sixteenth century. Holland was the first country that brought in tea in European countries first during the beginning of the sixteenth century. From then on the England started to transfer tea in their country and enough time is among mid and previous of the sixteenth century. The first actual written mention of tea might have been in a 5th century B. C. poem entitled "the Lament of the discarded partner". In this poem, Confucius referred to a certain type of plant that is now generally described be tea. Nevertheless the first officially established written record of tea, or "cha" as the Chinese call it, can be found in the biography of the Chinese government officials, who passed away in 273 A. D. whatever tea's origins, folks know that by the 6th century A. D. Tea drinking alcohol and Tea cultivation were common place in china. Early tea drinkers used the drink to cure a wide range of digestive and stressed weakness. A tea poultice was also used to ease pain and the swelling of the bones. In some remote areas farmer used to compressed block of tea as money, some sort of "black gold", that might be bought and sold for food and livestock. In 780 A. D. the Chinese language government presents the first tea duty, bearing witness to tea's popular use, not only as a medical treatment but also as relaxing drinks. By this time around, tea had multiply to Japan where, during the next few centuries, tae drinking progressed into a serene and highly stylish natural, commonly known as japan tea ceremony. Tea didn't reach Europe until 1610, when the Dutch started to import it fro China. When tea first arrived in the Netherlands, it often cost huge money. Hostesses from the best households in Holland had tea parties, where more mugs of tea was served to each guest along with cakes and pipes tobacco for smoking. As these ostentatious gatherings, people added sugar and saffron with their tea, while loudly sipping the drink from the saucer. By the late 17th century, tea got recognition in Britain. Intellectuals, politicians and other participants of the upper classes drank tea, which is still expensive, in London coffeehouses. In the first 18th century, Thomas Twining, a coffee houses owner, needed benefit of this development, and opened up store that sold tea by weight. This business, Twining of London, survives today and is now maintained by Sam twining, a ninth years relation. Thanks in part to this one family's marketing potential; it had not been long before English folks from all walks of life were sipping their "cuppa" tea.
2. 4
Tea in Bangladesh at a glance
No of Tea states
Malnicherra is the first tea garden in Sylhet and also first tea garden in Bangladesh. It was founded in 1854. At the first time the tea development was not so acceptable. At the very first time the full total land area was not so large and that's the reason the production was not so good. At the moment there are 125 tea gardens in the Sylhet. Those tea gardens are situated in the three area areas in the higher Sylhet. The establishment time and first tea gardens of those three gardens are in the below.
Sylhet (Malnicherra Tea Estate ):1854
Hobigonj (Lalchand Tea House): 1860
Moulvibazar (Meertinga Tea Real estate): 1860
2. 7
Mission Affirmation of Malnicherra tea Estate
Every organization has a particular mission behind its establishment. Malnicherra Tea Property also has some mission that it is performing its activities. The mission of Malnicherra Tea Real estate receive as under,
To create job for local people.
To protect this historical place.
To match the demand of tea in Bangladesh.
To earn forex by exporting tea.
Contribution to the GDP.
To enrich the tea industry of Bangladesh.
2. 8
Organizational Eyesight of Malnicherra tea Estate
The organizational vision for Malnicherra Tea Estate is very high but attainable. Organizational visions for the next 15 years are posted as under.
Now Malnicherra is producing 1985 kg per hector however the management want to produce 3000 kg per hector within the next a decade.
The management of Malnicherra Tea Estate wants to achieve the sustainable market authority.
With the quantity in addition they want to enhance the quality of tea leaves.
Create new market for Tea.
Create a competent work force.
2. 9
Objective of Malnicherra tea Estate
To achieve the organizational perspective Malnicherra Tea Property sets some targets which are as follows,
To achieve the perspective the management needs 10-15% development each year.
In creation they desires 30% growth rate each year.
Proper maintenance of tea plant.
Bring new place under tea plantation.
Introduce new high profitable plants.
Remove the old plants.
Implement new technology in the creation.
2. 10
Organogram: Malnicherra tea Estate
The organizational composition of Malnicherra Tea property is as uses,
In this corporation the very best level position is occupied by the administrator and under his position there is five assistant managers. Included in this two are senior assistant manager and the rests are junior associate professionals. Under every associate manager there is placed the personnel and under the staff the next position is the labor leader who leads several forty workers. Beneath the labor leader there exist the overall workers and this way type of authority is looked after in Malnicherra Tea Real estate, Sylhet.
Staff
Their major product is dark-colored tea. At present Malnicherra is producing tea on 530 hector land area and their total area of land is 1008. 52 hector. At present Malnicherra is producing eight types of completed black tea. They are highlighted as under.
With the principal product Malnicherra also producing some other vegetation by diversifying some land that are not suited to tea plantation. The varied products are as under,
Rubber
Rubber is one of the profitable diversified product for Malnicherra Tea Real estate. It is began from 1990. At the moment 874 acres land is under rubber plantation. Malnicherra is producing 1. 5 lacks kgs plastic per yr.
Jackfruit
It is also a kind of diversified plants fro Malnicherra Tea Property. Now at the moment there are about 30-40 thousand jackfruit trees and shrubs on 26. 78 hectors land.
Fishery
Malnicherra also founded their fishery task on 3 acres land. This fishery project satisfying the neighborhood demands for seafood and also making profit for your garden.
Battle nut
Now at the moment there are 1 lack fight nut trees on 10 acres land in Malnicherra Tea Real estate.
Orange
Malnicherra Tea Real estate also produces orange of their garden area. Now they have 600 orange crops on 5 acres land area.
2. 12
Location of Corporate office
67, Motijeel Commercial Area Dhaka.
Chapter 3: HRM areas of the
Organization
Introduction (HRD)
Human resources of Malnicherra Tea House, Sylhet.
HRM techniques of Malnicherra Tea Estate, Sylhet.
3. 1
Introduction
Malnicherra Tea House is a renowned tea house in Bangladesh. In Malnicherra there are about 1100 workers are employed in various level. Though Malnicherra maintain its huge its employees in the traditional way. In Malnicherra there is absolutely no departmental set up for human tool management. However the Supervisor of the property A. K. M. Zafr Ullah informally deals with the human tool aspects of the business. In cases like this we can say he's responsible for the entire human resource methods of Malnicherra.
3. 2
Human resources of Malnicherra Tea Estate
Human resources for management level in Malnicherra Tea House, Sylhet is really as under,
Here we will focus on the HRM practices of Malnicherra Tea House. To accumulate data on HRM routines in Malnicherra Tea House we spoken to the management and staff of the business. They are described briefly as under,
Job analysis
In malnicherra the authority also perform the work research for various degree of job. This practice will depend on the positioning of the work. To acquire job research information the mainly use the observation method. In this technique the manager and assistant administrator go to the field and observe the activities of these workers and view whether any labor waste materials their time doing other activities or not. In collecting the job analysis information the manager listed the obligations and duties of his employees and compares his performance with the performance standard. In Malnicherra they notice both the qualitative and quantitative performance of their employees.
Recruitment and Selection
The minimum certification for the very best and middle level professionals reaches least graduation. Desire is directed at agriculture, botany record. One individual should be strong and hardworking also. The recruitment process for clerical personnel is interview (written and viva). In Malnicherra two types of labors are recruited; long lasting and casual. In essence no specific coverage we have found and they also take oral interview and the physical fitness. Some times experience is also preferred. It is interesting that in case there is lower level labor the management doesn't need to go outside of your garden because they can obtain the labor from the category of their existing labor. It really is a kind of hereditary method.
Training and Development
The training and development programs are arranged for the management staff. These training and development programs are set up by PDU (Job Development Product), BMDC (Bangladesh Management & Development Unit), and BTRI (Bangladesh Tea Research Institute) under BTB (Bangladesh Tea Table). The Malnicherra Tea Real estate provides both on the job and off the job training to the employees. The center and top level managers are receiving different training and development program and it is in sufficient level. The employees are getting different types of training program from the PDU, BMDC, and BTRI under BTB. Now the managers receives two years diploma course. The course has been improved and before it was a certificate course. But the training and development programs in case there is labors are not in adequate level. They learn by doing their work. Sometimes vocational training is set up for the personnel but the involvement is very low.
Performance appraisal
In Malnicherra Tea Estate performance appraisal is normally performed on the basis of production capability of labors. In case there is labors they receive certain level of production so they have to fulfill that level for guaranteeing good performance. Their performance also depends upon the grade of plucking the tea leaves from the tea plants. The management also provides bonuses for the labors who perform well in their job. Inside the management level performance appraisal is measured by the attentiveness of employees, their patterns, teamwork potential and ability to satisfy their assigned obligations and obligations.
Compensation Package
The employees get payment. Besides this they gets residential facilities, income bonus, festival extra. They also receive some additional facilities such as education allowances, medical center, transport service etc. the staff are paid regular. The workers income rate is Tk. 30 each day in Malnicherra Tea House. Besides this they are getting the following facilities and allowances.
The workers get ration at the speed of TK. 1. 30 per kg rice. Workers understand this based on member, work and era. One employee can get ration for his three centered.
The labors are getting free accommodation in the garden.
The children of the staff are getting free education up to primary level.
The workers are also getting free medical services.
They also get bonuses in two major religious festivals.
The personnel get informal leave, annual leave, sick and tired leave etc.
Beside these the employees also get some good allowances. Those allowances are outlined in the below:
Factory personnel allowances: Factory workers get basic Tk. 1. 10 each day.
Jugali sardar allowances: Jugali sardar gets basic Tk. 9. 50 each day.
Risk allowances: A sum of Tk. 2. 10 per day is directed at the employees as risk allowances for spraying insecticides.
Sick leave and sick and tired allowances: An employee get 20 days sick and tired leave with allowances. The worker gets 1 / 2 basic pay plus full D. A.
Incentive bonus: The personnel get incentive extra in two identical installments in two major religious festivals. The rates are
For daily graded workers:
Male: Tk. 500 per annum.
Female: Tk. 500 per annum.
Adolescent: Tk. 480 per annum.
For monthly scored workers:
Male: Tk. 615 per annum.
Female: Tk. 615 per annum.
Retirement allowances: After retirement the personnel get retirement living allowance. As old age allowance the monthly rated personnel get Tk. 55 and daily graded personnel get Tk. 39.
Labor relations
In Malnicherra the connection between the management and labor is healthy but this isn't stable. But the management is very mindful concerning this factor plus they always make an effort to solve any issue by negotiation. There is a labor union within Malnicherra Tea Real estate. The management always tried to fulfill the labor demand through discussing things with the labor union. But still the employees aren't satisfied then they can go to the higher level expert.
Employee safety and health
In Malnicherra the employees are getting the basic safety facilities both face to face and of the job. On the job they are getting the needed tools to perform their job such as mask, glaps etc and off the job they are getting residential basic safety, food protection etc. The employees as well as the labors are receiving free medical service in the garden. In each garden we've found dispensary with one doctor, nurse, and medical assistances. These dispensaries are providing the principal aid however in case of emergency the authority exchanges the patient to M. A. G. Osmany Medical College or university Sylhet and bears all the cost.
Program in Malnicherra
The preferred job description.
Development program for the work.
4. 1
Selected job description
In this section we selected a position in Malnicherra Tea Estate. Here we choose the positioning of the supervisor and briefly defined his work activities in Malnicherra Tea Property as a administrator.
Name of the work holder: Mr. A. K. M. Zafr Ullah.
Position: Director.
As a supervisor the topmost position of the organization Mr. A. K. M. Zafr Ullah must perform numerous obligations and obligations. He does not have any particular boundary to execute his duties. Here we outlined some work activities of Mr. A. K. M. Zafr Ullah which he generally performs as a manger.
Policy machine: Time to time with the changing situation and needs of the business organizations requires new policy, rules and regulations and this guidelines is designed by the administrator.
Decision Manufacturer: Almost any decision major or minor relating to any issues within the organization is manufactured by the director.
Target setter: Every corporation has some aim for which is selected by the manager in the very beginning of the year. In placing the prospective for Malnicherra Tea House he arranged a gathering and consult with his colleague and personnel.
Relation developer: He also has to develop the relation between your management and labor within the garden. He also offers to maintain a healthy relationship with other external parities beyond your Malnicherra Tea Real estate.
Recruit human resource: He also has to forecast the need of human resources in the business. From then on he also has to make arrange for hiring new staff or not.
Budget machine: Each year Malnicherra prepared money expenditure budget for each year. This budget is prepared under the supervision of the director.
Monitor overall activities: The manager also offers to monitor the overall performance of his stuffs and labors. He has to organize overall activities of the garden to meet up with the goal.
Field work: Next to the administrative job he also regularly goes to various dots of your garden and monitors the actions of the personnel and the development improvement of your garden.
Motivate employees: This is one of the most important duties for a manger. To be a manager he also has to stimulate his employees to give their best for the success of the organization. To do so he has to take various approaches.
Action programs: Like a supervisor Mr. A. K. M. Zafr Ullah also has to make the action programs for the house throughout the whole calendar year. The success of the organization depends on this action programs.
4. 2
Development program for the job
In our research we've explored the obligations and responsibilities of the director of Malnicherra Tea Real estate. Now we will give attention to the development program organized by your garden for this position. Inside the tea estates this development program are generally organized by the Job Development Device (PDU), Bangladesh Management & Development Council (BMDC) and Bangladesh Tea Research Institute (BTRI) under Bangladesh Tea Table (BTB).
In the development program for managerial level they often use the off the job training solution to develop the skill of the administrator. In off the job training method the director get several sorts of development programs. Off the job training programs includes,
University related program.
Seminars.
Views Showing.
Case Research.
Selection method for development program
To select prospects for the development program the respected organizations such as Job Development Device (PDU), British DHD observe the performance standard of the managers and then arrange face to face interview. Following the interview they take IQ test of the supervisor then they select some applicants for the development programs who met their desired standard.
Methods of development program
In the development program various companies arrange various kinds programs for the managers of tea property. They are briefly describes as under,
University related program
In this kind of program the particular organization arrange various college or university related diploma course and send the professionals to the college or university to complete the course. In Malnicherra BMDC arrange this type of college or university related program. The cost is also beard by the garden. Mr. A. K. M. Zafr Ullah the manager of Malnicherra Tea real estate also went to a 2 yrs diploma course on 'Tea House Management' from a college or university in USA. This diploma course helps him to build up his skill on labor relation, labor work, labor law implementation, responsibility allocation, recruitment of labors etc.
Seminars
PDU, BMDC etc establishments also arrange workshop program for the professionals. These kinds of workshops also develop the views of managers. These are organized often over summer and winter. On this seminar the professionals get knowledge about the new labor laws, technology, diseases etc. Which means this seminar helps those to take decisions in their garden. In this type of workshops the professionals can also communicate their views about any particular things.
Views sharing
In this method the professionals get the opportunity to discuss their views with others via various tea estates inside and outside the country. It can help the professionals to get knowledge about new problems and affairs. Here the development establishments arrange browsing program for the manger to other country or house to build up their skill. The supervisor of Malnicherra also attended various visiting programs. He stopped at the tea estates of India, USA etc and gained understanding of their method of tea plantation and garden environment.
Case study
The manager also has to wait some research study. In the case research method the managers receive some problems and then examining the situation they must give solution from other perspective. This kind of case analysis increases the evaluating electric power of managers and helps them to take right decisions quickly.
Follow up of development program
After the development program is completed by the manager then their activities is monitored by the PDU and BMDC. The representative people from the establishment come and screen the activities of the administrator and they also check the action plan prepared by the supervisor for his organization. If indeed they found anything dissatisfactory then they recommend the director.
Impact of development program
The development program will need to have some effect on the skill and activities of any administrator. Mr. A. K. M. Zafr Ullah the supervisor of Malnicherra Tea Real estate has considered several development programs. Here we tried out to determine the impact of development programs on his managerial activities and the as his company.
This kind of development program has improved upon his professional skill.
Development program has upgraded his delegation and commitment to the organization.
Increased his teamwork capacity and tendency.
Enriched the knowledge of labor laws and their implementation in the garden.
Development program helps him to create a strong labor connection within his tea garden.
Development program has upgraded his discussion tendency.
Enriched his complex knowledge.
Helps him in taking right decision in the right time.
Development program helps him in arranging goal proficiently for his corporation.
Chapter 5: Findings and Analysis
Findings.
SWOT examination for Malnicherra Tea Property.
5. 1
Findings
For our research purpose we went to Malnicherra Tea House, talked to the managers, other employees, and also with the labors. They talked to us, distributed their views and reviewed about some problems they face. From our study what things we have found are reviewed below.
The officers are content with the salary they are getting. Also, they are happy with other facilities they are receiving from your garden.
The income of the workers are not enough to fulfill their needs.
Educational condition in the tea garden is inadequate. Tendency toward the training is also suprisingly low.
The management staffs are getting both face to face and off the work training but the training for the labor are not in reasonable level. Sometimes they get vocational training.
Along with the salary officers of Tea garden are receiving yearly bonus, profit reward, and other benefits such as home, medical, vehicles etc.
The labors are getting free housing service, medical service, and education up to major level.
Technologically the organization is much calf behind.
Training facilities for lower level labors is suprisingly low.
The environment within the estate is unpredictable.
Sometime the management face problem with employees. They solve it by negotiation.
Employees' safety face to face should be improved upon.
5. 2
S W O T analysis
Strengths
Here we find out the strengths part of Malnicherra Tea Real estate that differentiates them other tea house. They may be as under,
Their strong financial potential.
Efficient management.
Skilled employees and labors.
Team work.
Weaknesses
Malnicherra also has some drawbacks which they should overcome to adopt the organization into a new developed level. The weaknesses are highlighted below,
Lack of long term policy.
Technologically leg in back of.
Lack of educated employee.
Opportunities
Beside advantages and weaknesses Malnicherra Tea House also has opportunities waiting for them. These are highlighted as under,
Expand your garden area in other areas of Bangladesh.
Create new market area.
To increase per produce production of tea leaves.
Threats
There are also some threats which might create burden on the introduction of Malnicherra Tea Property. They are mentioned the following,
Shortage of labor.
Labor unconsciousness about various diseases.
Alcoholism practices one of the labor.
Creation of varied labor unions.
Chapter 6: Recommendations
Concluding thoughts.
Recommendations.
6. 1
Concluding thoughts
Tea industry at present is an important industry in Bangladesh. It is the field where plenty of people will work. This industry brings a great deal of foreign currency each year. This foreign currency depends on the performance of these people who gave a great deal of contribution to the whole the year long. So, it's important to keep those recruiting with the correct training and development program and with proper maintenance tools. It is also important to make use of the latest and modernized method in the tea garden to keep pace with other countries of the world. For the development of the garden the management should turn out from the previous system and should adapt new modern tools.
6. 2
Recommendations (From managerial perspective)
According to the director there should be more training for the employees. As after training the knowledge increase to enhance the quality and production there should be more training program.
The infrastructure of the gardens should be improved. Relating to him sometimes specially in the rainy season they face some problem. Highway should be developed such that it become easy to work. Field development is also needed.
Though some modern machines they are using to produce the tea but there should be some other modern tools to increase the quality and raise the production.
According for some manager there exists shortage of staff in the gardens. Staff should be increased.
There should be computer service in the tea gardens. It'll facilitate the work in the gardens.
Training program for lower level labor should be increased.
Recommendations (From labor perspective)
Their housing is not hygienic and sanitation is not so satisfactory. They need the better condition of these regards.
Most of the labor needs to educate their children. They can be just getting the primary education free. They want more education after the completion of most important education. They also wants that your garden will carry this cost. Because their wage is not so enough to keep the study of their children.
Our recommendations
It is needed to develop the infrastructure of the complete garden.
All the gardens need to use the Computer centered it to keep and store information.
The employee and the labor should become more trained.
Take step to encourage the employees to increase productivity.
Quality and level of training programs should be increased.
Labor relation should be strengthened.
