Communication is generally exchange and copy of data and information among people; it is an important fact of experiencing clear and effective role of communication in
An company and it holds a key element in its success of the task place.
Proper and direct communication includes all the means having both formal and informal where the primary information is transferred up or down or the vies versa.
The process is vital as any other thing in taking the organization to a much better level, it is been seen as in many business this field is neglected thus taking the organization slope down.
It is fairly been consider that no expectation can be viewed as or made with staff having poor communication skills thereof it is significantly most important for each individual to improve its communication skills in order to accomplish and the organizational useful goals and make its existence on the market.
Good communication can increase customer relationships, boost up employee satisfaction
Create posting of knowledge and information throughout the system of the firm and the most importantly enhance the corporation competitiveness.
Types of Communication
The basic techniques and means of communication are being used to copy and go down information in one entity to the other as complete there are four basic kind of communication process which can be further sophisticated as.
Non verbal communication
Visual communication
Written communication
Verbal communication
It is a most popular and usual way of communication and used for the copy of information this include tones, terminology, speaking and words. It really is probably the speediest and effective method of communication in any organization good order and control and having well knowledge is a pivotal factor in verbal communication
The way of speaking is further elaborated into two more types' interpersonal communication and public speaking. Ricky W. Griffin (2007)
Interpersonal communication
A understanding of good verbal or oral communication can be an inseparable area of the business communication as foreseen everyday in the business environment we run into people from various culture, get older and race but only appropriate and fluent verbal communication can bridge across the distance and play a essential function to cope with individuals in an business and business appointment that can lead to success.
Public speaking
In this kind of communication specific or the speaker have to address and express the subject matter to several people, the talk must be effectively prepared to become more effective for the whole group of men and women it ought to be prepared based on the kind of audience you are facing to be more interactive and have a assertive conversation.
Nonverbal Communication
It includes with physical and superficial means of communication, it is a lot more expressive but yet the potency of this technique of communication comes below the counter-top part of verbal communication.
It includes the tone of the words its pitch, touch, body movement, expressions and gestures. Through all these observation worthwhile observer can judge very easily about the intense meaning just for an understanding like palm shaking, cushioning and the way of touching can a lot more greatly express the feeling and the meaning of this situation and subject matter and the code of communication.
It is been understand and explained that reading a person cosmetic manifestation and help very good greatly to know that person and its attitude.
"Non-verbal communication behaviour occurs only when appropriate verbal forms are unavailable. " Key (1980).
Visual Communication
Visual communication is developing day by day and growing its importance in today's
Emerging business environment it is much more interactive and ground breaking it involve visual display of information like
Video
Signs
Symbols
Topography
Photography
Visual communication ranges from person to' person in the way of its observation and intake of the info it involve the other party to get involve in understanding the prescribed message in a much more interesting and creative manner.
Written Communication
It is the most important kind of communication process no business can survive and operate without this function of communication method. In written communication the info passed down is very clear and appropriate with registered documents for future referencing the info can't ever be misinterpreted at the receiver end.
In the business enterprise environment accounts, memo, characters, proposals etc are the form of written communication
Written communication can be confirmed and checked and edited before sending it through and this works as its advantage its far much more important that any written information should be clear and in an effective format for the recipient to understand and make a reasonable meaning and understanding out of it. And it could be both formal and as well as casual. Dalmar. F (1993)
Communication Networks
Wheel network
Chain network
Circle network
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Wheel Network
In this specific form of network there in one central key position or person moves down information which is received by others which is one able to or more than one person e. g. we may take for a the director of any organization as the centre person in the steering wheel which is moving orders and information which is accompanied by the other employee and subordinates. Kenneth D. Mackenzie (1996)
Y network
This is the second degree of communication network system it is centralized but variably less when compared with the steering wheel network in this kind the information is approved through the central expert but gets divided into two sub ordinates the main centre person become gate controller for all your information and is responsible to move down information to either of those two stretch branches.
In an enterprise relation example it is explained as a way to obtain order is directed at the subordinates equally a director would complete down an informative order to its assistant manager which will then complete it to both from it supervisors of different team with no way to obtain communication between the last two website link is a perfect example of y communication. L. Marquis, B. (2008)
.
Chain Network
It is simplest form of communication network and incredibly much widely used than any other network, in the system information is handed down between different departments
Information is exchanged between them with different role of communication and a network is shaped with common relation forming a string structure. Anne. M (1995).
Circle Network
In circle network the communicated information is revolve around which allow every individual member to talk to direct relationship with the other of two member.
The best example can be taken where the top management such as managing director
Pass a recorded proposal which they pass among them self and present there suggestion and view till it extends to to the first directed post in which a collective decision occurs after a mutual feedback and matter thus this makes a group network. Janet Fulk (1990)
Star Network
In a superstar network communication each member can communicate and give opinion directly with no limitation and blockage of any kind, they can converse easily the best example is the table conference where all the directors sits together discuss give ideas on key issues readily make quarrels and lead there way to last summary and decision. Campbell, G. M (2009)
Vertical Communication
It consist of communication going up and down or the vice versa to each other
With the chain of demand, the downward communication undergoes the road way of through hierarchy system starting from top management to which it practices right down to the managerial level then to the supervisors and toward the lines workers.
The major ideology of the downward communication is to suggest, direct and notify the employees to provide company customers with information about organizational polices and strategy. Ricky W. Griffin (2007)
Advantages of Vertical communication
Free flow of information
efficient way to getting feedback
Gain self confidence makes positive relationship
Process is systematic
Disadvantage of vertical communication
Passage of information is time consuming
Information can be disoriented and leaked
Information can be altered and alter as it reaches down through the hierarchy level.
Horizontal Communication
It is also known as lateral communication, this take place among the list of employees and supervisor among the same section. W. Griffin, R. (2007)
Advantages of Horizontal communication
Timing is useful it is very fast way of communication.
There is not any hierarchy between information flows.
There is not a shared need of confidentiality.
Disadvantage of horizontal communication
Information that is exceeded can be worthless sometime and can be useless.
Can create interrelationship conflict.
Conclusion
In the end the core summarization of the topic is that useful communication is vitally important for the right operation and standardization of any firm good communicative skills is a must have requirement for every employee in the current business environment.
Confidence and appropriate collaboration is an integral for a good communication process and vital for dynamic organizational operations.
It is also should maintain consideration you need to be creative and make new impressive ideologies to interact with different specific.
Each and every business should also focus on its organizational communicative process to laid down better enhancement for better medium and port for transmitting of educational process and every path should be clear and key training should be required provided to each personnel to improve there communicative skills.
