This report is exactly what I understand about knowledge and knowledge management, why it is very important and exactly how knowledge management helps the professionals in company. Additionally it is "The value of effective knowledge management to the organization and on supporting managerial methods" to be able to help us understanding plainly the value of taking care of knowledge on the business today.
In the debate, I will examine piecemeal to describe how effective the data management affects the company. First, I will explain obviously what knowledge and knowledge management is. After that, I am going to show just how many types of knowledge. I QUICKLY will notify why the knowledge management is important, what beliefs are created, and how it affects to the average person and organization. In addition, I'll also make clear what leadership and managerial skills are used to successfully put into action knowledge management in the business. After all I am going to add some good examples to make everything I said above become simpler to understanding.
TABLE OF CONTENTS
I. INTRODUCTION.
II. DISCUSSION.
1. What's knowledge and knowledge management?
2. Types of knowledge.
3. THE TOP of Knowledge management.
4. Knowledge management for person and corporation.
5. The skills required in professionals.
6. Example about Knowledge management life circuit.
III. CONCLUSION.
INTRODUCTION
Knowledge is one of the main things on the planet which includes the huge unseen capacity to make human culture change quickly and knowledge will never stop changing in order to help life and people developing more and more. The value of knowledge just cannot seem to documenting or keeping in mind, it also can be employed by organizations make an effort to control knowledge from it has had until now to build new knowledge for company or for human being life.
Besides, knowledge is considered as the primary factor of business success and is the main element to help organizations enhance their products, services and the best way to have more customers and income. Nowadays, so many famous companies such as Honda, Toyota, Apple, etc have been used knowledge management and also have been successful with their own products. Obviously, each company has its own knowledge which must be built, gathered and shared by professionals and staffs.
DISCUSSION
What is knowledge and knowledge management?
Knowledge:
In standard, knowledge is similar to the treasure of people from early till today. This knowledge is communicated and always builds up. For instance: when you begin college, you are connecting knowledge. The bigger of your college, the more you communicate knowledge increasing and more complex. And publication is a tool to track record and represent knowledge in all aspects of communal life. People read books and take knowledge in e book connect with their life, there by expanding more knowledge. Besides, knowledge can be also acquired from Television set, papers or Internet, or from many people around you such as friends, educators, and others who have many experienced.
On the other hand, in the expanding world nowadays, there are so many definitions about knowledge. So, whenever we want to specify knowledge, we should understand obviously what data, information and knowledge:
Data represents natural numbers or assertions.
Information is a subset of data, only including those data which possess framework, relevance, and goal.
And knowledge is at the best level in a hierarchy with information at the middle level, and data to be at the lowest level.
In summary, knowledge is what folks collect in their lives, through education and life experience. Knowledge can be an integral part you will ever have. You'll want knowledge to have the development yourself and your company.
Knowledge management:
Until now, although there are numerous explanations of knowledge management in several thinking but in any case knowledge management is the procedure of identifying, recording, managing the intellectual investments.
Not yet, knowledge management is creating knowledge, and it was used with the express knowledge, disseminate, use knowledge, and maintain (store, conserve) and improve knowledge. It's the process by which organization includes employees, companions and customers; know, and share information among employees, departments and even with other companies in an effort to make best decision. So knowledge management is very important for a corporation.
Moreover, knowledge management is not information technology, it just facilitates for technology are better. It tightly related to the theory and practice, and the issues of folks and learning is the central point of knowledge management.
Types of knowledge:
Explicit knowledge:
Explicit knowledge is the kind of knowledge that has been indicated into words and amounts, documents, drawing, movies, images, magazines, publication etc. It is simple to codify, document, transfer, share, and communicate. In a very company, explicit knowledge is all relevant documents of the business like contracts, business release, and customer information. As well as the staff can build, use, reuse and innovating the explicit knowledge.
Tacit knowledge:
By distinction with explicit knowledge, tacit knowledge is out there within an individual's brain which is very difficult to clarify or share to anyone. It includes insights, intuitions and hunches. This knowledge can't be easily to draft such that it challenging to transfer in one visitors to another. For example: in sports, the professional soccer player can feel very good.
The important of knowledge management:
Firstly, the value here is we must incorporate both explicit and tacit knowledge jointly and use the most effectively for the business enterprise.
Nowadays, almost companies have tendency is combining mutually to increase competitiveness by they allow their employees interact with employees from others plus they usually showing and exchange information of group members in order to increasing the efficiency of work. And knowledge management is the key to handling the demand for promote exchange, writing and creative activity in the personnel group.
Besides, time is the main competitive factor between all companies. The business may have to face quick changes from the competitor or market volatility. Therefore, response and decision making of company should not only exact but also as quickly as possible. This requires the knowledge level of employees have higher and information must be provided quickly, more accurately. If you good at knowledge management, you can solve these problems easily.
And the most crucial is about human resources. Individuals can create new knowledge and only human be capable of apply that knowledge to keep to produce more new knowledge. Organizations must have guidelines to recruit young personnel, to make conditions for those who have experience working with new people, and of course appropriate treatment regime.
Moreover, knowledge management also can help organizations and people handling and solving problems as overloaded information, incorrect information to enhance the efficiency of decision.
According to VNU Business Mass media, Monthly bill Gates said "knowledge staff need to talk about their knowledge and access the right information (necessary) at the right time. Which is incredibly difficult today".
Knowledge management for individual and group:
Knowledge management helps individual employees save time, have better decision making and problem solving. In addition, it motivates staff create more prices for their careers, and provides troubles and opportunities. It really is a good environment for employees through meetings to share activities as well as ideas alongside one another and the employees have significantly more opportunities to express their thinking and feeling about the company or new product. On the other hand, knowledge management helps individuals improve their skills and mind in order to make more services for corporation.
Knowledge management also helps organizations and professionals gain competitive benefits by understanding and use of intellectual advantage which created by employees and their customers. And of course, when the knowledge is maintained, all the problems will be solved quickly. Not yet, they can improve more quality because of their products and services, reduce duplicate, and produce more new and impressive products and services that meet the demand of customer.
The skills required in professionals:
In truth, knowledge usually exists separately within every individual. To be able to change the knowledge of individuals into the belongings of organizations, and everyone can exploit, used it for the normal development, it also requires a process of create, store, showing, and development in each corporation. And to do that, the role of supervisor is extremely important in creating, documenting, sharing and producing knowledge process. The managers can not only encourage or recorded the sharing of knowledge, but also must positively participate in writing knowledge with staffs. This technique does not only enrich the data of individuals but also the motivation for staffs learning.
On the other hand, to do those tasks above, the director must have so many skills. The first skill is good communication skill which can help the professionals easy to impart their thinking to the employees. Plus the employees also feel safe to share their thinking, experiences with managers. The second skill is the capability to elect useful information such as what customers want now or which products can be used the most and determines which technology is needed or the best for company. That skill helps you to save a lot of time and cost for the business. Another skill that I think it's very very important to a administrator is handling time and cost effectively. Anyone also know that time and cost are two factors have an effect on much to income and creating advantage for any company. Example: before producing any new product, the professionals of marketing usually ask staffs doing the study with customers and pick the best ideas, they discuss with professionals from other areas. After that, each managers will do the plan to be able to balance time and cost. In my opinion, I feel that is very difficult because the longer time the manager takes, the greater cost the business must pay.
Example about KM Life Circuit:
According to Wiig's Knowledge Management Life Pattern :
Build Knowledge: When you have an idea about product, you will develop it by collecting information and knowledge about your product.
Hold Knowledge: After you complete collecting information and knowledge you will write it in your doc or save it in computer or USB.
Pool Knowledge: After preserved it, you classify and show to staffs. The new staffs don't possess experience in producing your product so they need the help of the old staffs that can discuss experience and can get the job done well.
Use Knowledge: When you have information and understanding of your product, you need to find the best information to resolve problem and develop the merchandise.
Comparing with Honda, in 1978, Honda wished to create a fresh car designs because the Civic and Accord were too familiar with customers. So, work was allocated to a group of young designers and market leaders only two directions: (1) Something with other basic first design, (2) Cars are not expensive not cheap. The idea of groups: autos must be shorter and higher, the sphere will give more spots inside and keeping energy. Finally, new product is a "tall youngster" car. In view of knowledge management is an idea from a design car (tacit knowledge) through the writing, acquisition, selection, evaluation and renewal of knowledge, the technicians at Honda starting a new vehicle (explicit knowledge).
Another example is Coca Cola Company, a famous company about carbonated drinks. It's been produced so many varieties of beverages such as Coca-cola (1886), Sprite (1962), Diet Coke (1982), Cherry Coke (1985), Vanilla Coke (2002), Black Coke (2006), and Orange Coke (2007). Before, company sold those drinks into bottles throughout the world. From then on, company thinks that using containers is very inconvenient for people who want to bring their taking in next to them, so they distributes and merchandises refreshments in cans and containers to shops and vending machines. Moreover, Coca Cola Company also presented snacks, foods for folks to take pleasure from their lives in the most convenient ways and have a a sound body.
Thus, after two illustrations above, now we can understand obviously that knowledge management is vital for just about any company and it's been used for long time ago. The main point here is how can those companies know and use knowledge management correctly and how do they apply Knowledge Management Life Cycle to their company. The solution will be after all the problems; they usually find out the exactly reasons and save them in order to remind their workers never to do the incorrect thing again. Not yet, in addition they use modern tools as well as useful information from looking customer's demands to set-up more new knowledge for company.
CONCLUSION
In a competitive environment, to build up a fresh products and services takes a perfect combination of several different domains from marketing, research, design, production to financing, etc, and knowledge management will the answer for many questions about knowledge property, property privileges, and beliefs before and following the job done.
In my estimation, I believe knowledge management actually is potential, experience and practical value. After achieving this research, I acknowledged that knowledge management is vital for any organization or company such as offers opportunity to transform knowledge into something to help your organization create an edge in time, keep the competition happened constant, create the financial value and market value, help the employees of the business work better, make decisions independently, reduce faults and satisfy the requirements of customer at the right time.
