Ecommerce is new concept for Bangladesh. Bangladesh can be an over populated and expanding country. The continuing future of ecommerce in Bangladesh is glowing. TV and other traditional media advertising are believed an intrusion. Ecommerce places the control of when and how exactly we will buy products and services into the hands of the buyer. Ecommerce is the internet version of business. E-commerce (electronic-commerce) refers to business online. When the entire purchase is completed through internet then it is called pure ecommerce. Often is called partial ecommerce. (Turban E. : Electronic Commerce'06)
In Bangladesh, the majority of individuals think business means trades (sales and buys). But Commerce is an integral part of trade which deals with the exchange of goods and services from maker to ultimate consumer.
A expanding country can be industrialized and modernized if it can thoroughly apply IT to enhance productivity and international competitiveness, develop e-commerce and e-governance applications. An information-based or knowledge structured country is composed of IT products, IT applications in country and current economic climate all together. Bangladesh is taking advantage of e-commerce through starting of economies. It is vital for promoting competition and diffusion of Internet solutions.
Examples Of companies using E-commerce
Amajon. com: Provides usage of several millions books electronically. In addition, it sells music CDS, electronic software, toys, video games, prescription drugs, and far more
Apple Computer: Offers computer in online.
The role of Ecommerce
Ecommerce through internet, websites, mailing, the producer and consumer interact with each other throughout any spot of the world. They can reveal any information in virtually any time and acquire information for increasing competitive benefit. Using ecommerce businessmen can observe the delivery system and know the quantity of inventory. That is why they provides information in a timely manner.
"E-Commerce has improved dramatically just how business is conducted through total level of business done in this new way is very small percentage wise. Business organizations and individuals are both noticing that future business will be closely dependent on the Internet". (Iqbal H. 2007: p. 2).
E-commerce reduces the difficulties of communication between the buyers and retailers. "Communication between your buyers and vendors is becoming critical as each can opt to explore a greater number of alternatives than ever before. E-commerce through Internet, e-mails, websites, and other facilities, enables a businessman to be linked with every place of the world, and so opens up higher opportunities on the globe market. " (Hossain N. 2000: p. 1).
There are several key reasons that Ecommerce appeals to the population:
most convenient way to look.
Ecommerce supplies the ability to shop 24 hours a day
Most ecommerce stores offer bigger special discounts and savings on the products.
Comparison-shopping is simple due to huge selection.
Large earnings to the maker:
More production for much more demand and Reducing price
unemployment solution
increasing standard of living
Create skilled worker
Expands the marketplace
Problem of Behind the Ecommerce in Bangladesh:
There are some problems behind to work with ecommerce in Bangladesh are given below:
People are not sure of this type of purchase and business.
Few people can access internet and can send email. A lot of people in Bangladesh live-in village. That's why the use of internet and computer is far to think.
Villagers aren't imagining to choose the product by heading to the marketplace.
People have few knowledge about the internet and the purchasing or bidding system of ecommerce.
Consumers might not trust the suppliers and quality product. Moreover, the suppliers may also in doubt to get the money.
Through internet the buyer doesn't touch the product and examine it
People like great buy to purchase almost any products. In the internet a buyer cannot do great buy for a certain product.
The average swiftness of internet in Bangladesh is not good. It is 20 KB at the pace of BDT 1, 000. . With this speed a heavy web page is downloaded at three or 5 minutes.
Implementation of E-Commerce in Bangladesh
E-commerce is a global phenomenon and revolution in the field of trade and business. The rising of ecommerce has added a new dimension in the total design of business making sure smarter and faster service in worried sectors.
The prime target of e-commerce is to determine a user-friendly, trust-worthy, effective and reliable way of providing internet centered business transactions. A whole lot of target has been given on the specialized factors for e-commerce like specialized readiness analysis of Bangladesh for applying e-commerce. Numbers of federal government and private organizations have accomplished several project structured study for complex factor evaluation.
The accomplishment of e-commerce basically depends on the federal government along with "e". This mind-boggling focus on "e" births the drive to do the study on the non-technical environment of Bangladesh like political desire, perspective and strategy, job management capacity etc. in respect to e-commerce execution. There are a few real lacks of analysis of non-technical factors that contribute to adopt technology transfer.
The different kinds of electronic business in future
Business-to-business (B2B)
Companies employing each other. It helps to shop and purchase using their company customer own catalogues. Sales staff provides up-to-date information about product. Consumer gets all of the products and additional information. In addition they get some advice about their choice. They can discuss with others and make the decision predicated on situation and their knowledge. In future, the client will get the merchandise receiving benefit in their factory or warehouse. They could put a varanding machine or a productivity machine within factory by which purchased items are sent to the customer very quickly as like as Pepsi, coffee etc.
Business-to-consumer (B2C)
Businesses advertising to everyone through catalogs utilizing shopping cart software. Seller serves the business with ultimate consumers. Company build up their websites with more fun, interesting and quick download of internet pages. Customer would like the clear idea about the merchandise which provides marketing expert through the use of ecommerce.
Online product catalogue provide consumer more information. Graphic display of products provides true to life experience with the capability of zooming on the facts. Shopping cart helps customer to switch the products if required.
But the client face the situation of reciving the order. In future, every building will put a machine like ATM which deliver the order to the best customer by pressing the swich of the button.
Consumer-to-consumer (C2C)
Consumers sell directly to consumers or advertise their items through the internet. They use intranet and other interior networks to advertise items on the market. And they also advertise personal services on the internet about providing knowledge and know-how. Consumers sell wide variety of products to one another.
Consumer-to-business (C2B)
This category includes individuals who sell products or services to organization. An individual provides certain prices to specific products and services. In the foreseeable future they will provide the requirement available websites and get their required order with a limited time.
Intra business E-commerce
Include all interior organizational activities usually performed on intranets that involve exchange of goods, services, or information to employees. It offers high platform because of this activities. In addition, it provides support in successful ebusiness area which are human source management, funding, marketing.
Business-to-employees (B2E)
Do business with the cooperation of employee. Conduct business not for own interest but for co-interest. They interact with their staff through networking and create good marriage with one another.
M Commerce
It uses with the handheld devices. In the future the scale and condition of mobile could be more tiny that looks like only a button. By pressing this button, a holographic screen will pop-up to the client and no person can easily see the screen. All feature and program will improve. They can get all the prevailing feature like Smartphone Subscriber, 3G Subscribers, Mobile Internet Users, Location structured services, Mobile coupons, Video (including in video advertising) Music etc.
Peer-to-peer (P2P)
Each individual linked to the network. Peers share their local indexes (or specific fragments of local indexes) by publishing meta-information in to the P2P network. P2P allowed e-commerce can take away the centralized system and so lessen the probability of failures. However there are many things which may have to be implemented for a P2P system for e-commerce to work - it has to be secure, transactional and workflow-based to keep track of different phases of the sales process. It also must support in depth search, e-commerce adverts and location knowing of the peers.
Location Commerce
Geographic Information System. It provides the information about the positioning of the travel. It shows the overall position of the travelling and image. So, marketers easily find out about their inventory and reduce circle time and get rid of the stock away. DHL and FedEx use monitoring option as the location commerce.
Business-to-government
Government is a buyer and vendor of goods from also to private sector. Authorities invites tender and Obtain Proposal (REP) from private sector for buying and selling. The government authorities select the tender and present the order to the business enterprise. In future the sensitive will drop in the web and the order also give to the business via email. Bangladesh Phone Company Ltd. (BTCL) are currently offering the center of downloading expenses, submitting REP, and application forms.
Government-to-customer
Government provides information right to the customers. Now it is simpler each resident has a resident card. Federal will update the customer each month or quarterly and offer them information via subject matter, email, internet etc. The client (citizen) can send their Taxes or charges through internet by ATM greeting card.
Steps to develop the ecommerce in Bangladesh
Bangladesh requires lot of development in ICT sector to execute e-commerce successfully. For a glowing future in e-commerce, following duties should be completed at a crisis basis. These steps should be taken by the pioneer business organization of doing business through ecommerce.
The necessaries steps receive in the next:
Improve Infrastructure:
The main infrastructures of e-commerce are telecommunication and internet. Present scenario of them are incredibly worst. So, they require extra care to develop infrastructure. "In producing country like Bangladesh where telephone density is only 5 per 1000 people, other choices like cell phones, wireless communication, countrywide IP backbone, etc. must be critically considered for progress of this sector. The top gap between the requirement and availability can only just be attained by opening up this sector fully to the private sector. During the period while the infrastructure has been built cyber cafes, kiosks, telecasters, etc. can be set up all over the country to provide some usage of this technology at a reasonable cost. " (Iqbal H. 2007: p. 5).
Campaigning:
The people need to make aware of the benefit of ecommerce, competitive benefits. They have to aware to the advantage of educated.
Educating People:
Most of folks are lived in the community. Internet and computer access for those people continues to be in difficulty. A lot of people have little of no understanding of internet and computer. Therefore, Government's first process would be educating the mass people. A survey conducted Rajshahi University to know the utilization rate of internet and computer in public universities. "The study confirms about 750 Computers at different locations of the college or university among which 390 (52%) acquired both LAN gain access to and Access to the internet (Table 2). The Faculty of Technology was again on the top of the list having 120 (30. 8%) Access to the internet PCs, accompanied by the Faculty of Life and Earth Research 71 (18. 2%), computer centre 50 (12. 8%), Institutes 40 (10. 2%), the Faculty of Public Sciences 37 (9. 5%), Business Studies 26 (6. 6%), and the Faculty of Arts 13 (3. 3%). Ten (2. 6%) Personal computers had Internet access facilities in each of Agriculture Faculty, central library, and administrative building, while only 3 (0. 8%) PCs possessed such facilities in the Faculty of Legislations. " (Rokunuzzaman M. 2006: p. 90).
International Support:
E-commerce is currently a Global trend. It is an accepted technology and evolved the business enterprise world. It can help the entire world community to accomplish works rapidly, proficiently and effectively. In order that In Bangladesh, we also need international support to develop the future of e-commerce. The international community can help Bangladesh.
Human Learning resource:
E-commerce is a significant change available process for marketing, providing, and payment for products and services. This new way not only requires business process changes but knowledge and skills used of Internet, safety of data source, security and confidentiality, etc. in computer-based system that is significantly different from traditional way of doing business. Within the knowledge-based businesses people need to obtain knowledge and skills. Oftentimes new people with requisite background should be recruited in addition to training existing manpower. " (Iqbal H. 2007: p. 5). In order that Government needs to build training facilities in the region cities. Government also needs to provide scholarship facilities to students and give credit facilities to the new e-commerce enterprisers. These steps would help create a skilled work force.
Regulatory and Legal Environment:
To keep pase with the modern world of technology, Bangladesh needs to develop a regulatory construction to secure the private and public sector's interest. The regulatory and legal environment impacting on trade and business will impact e-commerce development. Included in these are institutional and policy directives and execution potential, and constraints associated with combination of the web and moves of goods and services. "Bangladesh administration has made some initiatives in establishing a regulatory construction for orders over electronic marketing. A committee has been set up to draft cyber legislation about a year back again but no appreciable improvement has been made. " (Iqbal H. 2007: p. 5).
Conclusion
Internet enhances the marketplace integration in producing countries. In fact as the internet evolves and consumer tendencies patterns change, the demand for ecommerce is merely going to increase further. The existing expansion in Internet sales is merely the foundation for further glorious days and nights in future.
Developing e-commerce and e-governance; a developing country may become modernized if it can thoroughly apply IT to improve production and international competitiveness. An information-based population or knowledge founded society comprises IT products, IT applications in society and economy as a whole. Many countries in Asia are taking good thing about e-commerce through starting of economies, which is essential for promoting competition and diffusion of Internet technologies.
